10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
119,500 miles

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problem #2

Jun 122013

MDX 6-cyl

  • 139,000 miles
I was pulling into drive way when I shut off truck took keys out, shut door, as garage door was opening. Car started rolling back... I opened door tried to press on emerg. Brake with hand as im running with vehicle as it is rolling back, wouldn't stop. I realized the gear wasn't in park, it was in reverse, but with no keys I tried to put gear into park, wouldn't move without keys, I hopped in, put keys in ignition and turned car on, as I was putting the gear in park, the vehicle reared forward and I pressed on breaks but it wouldn't stop. The car was moving forward as I was pressing on the breaks, needless to say, it did not stop until I ran into the garage door as it was coming back down, and both myself were half way into my son's garage door, wall, and shelving, items, all damaged by my rolling backward Acura......because the car was in a fast speed, I tried to avoid going straight into the garage, to avoid going into the bedroom, so I swerved inward toward the wall... the garage door would not lift up off the truck, so I asked my grandson to push on the switch on wall while I lift on the garage door, as we worked together with no keys in ignition, motor off, on the count of 5,4,3,2,1.....I lift, he pushes, and guess what......there goes M car.....starts rolling back...right into my son's [parked...vehicle....damage...3 claims in one day.....3 deductibles in one day......when I called insur...I was asked if vehicle was drivable?... when I started it. It made a loud roaring sound and would not go into reverse.......then I found out a recall was out on my vehicle.... and I hate to think that all the times I drove in the vehicle with my grandson.....I just had 2 back surgeries and 2 knee replacements, ... as I was running with my vehicle, I injured my back and knee and I cannot work for a while.. all thanks to Acura...

- Maricopa, AZ, USA

problem #1

Nov 112011

MDX 6-cyl

  • 100,000 miles
On 11.11.11, our Acura lost power coinciding with the dashboard warning lights not functioning properly to warn of the sudden loss of control, heavy smoke emission, transmission failure, engine damage & inability to drive our vehicle, creating the possibility of a crash, injury or fatality. Despite Acura's knowledge of transmission failures based on an Acura service bulletin alert, we incurred $5500 in expenses/damage to our vehicle.we had not been notified of the faulty torque converter/transmission parts previously&Acura has avoided taking full responsibility for a known problem in which many consumers have been fully reimbursed for this damage. We are issuing this complaint&requesting reimbursement for our expenses due to Acura's full knowledge of this recurring situation, their negligence in alerting consumers&their neglect in resolving the repair in accordance with their responsibilities.we would request that Acura be held responsible in notifying all Acura owners of the service bulletin/recall pertaining to this faulty transmission. We also feel strongly about the electronic/computer dashboard warnings that gave no indication of damaged or faulty parts creating the dangerous&unsafe situation we had experienced while driving our vehicle in traffic when this incident occurred&are filing a complaint according to the seriousness of this portion of the incident as well. We have much documentation&would be more than willing to provide whatever would be necessary to ensure that this complaint is productive in enforcing Acura's responsibility of these two incidents, to further make aware&avoid such incidents&in hopes of being reimbursed for our unexpected expenses as well. In purchasing an Acura, we had done so with the peace of mind that we had purchased a well made, safe vehicle from a company that stands behind it's product.we are saddened that this has not been the case.

- Blandon, PA, USA