hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
170,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Acura TL:

Unsubscribe any time. We don't sell/share your email.

problem #1

Oct 012014


  • 170,000 miles
First off my driver side power window has never worked. I changed my window motor with the regulator twice. That did not fix my window. I changed my drivers master window module twice. I checked all of the fuses and the power window fuses were good. My power window still doesn't work after $400 in parts and $400 in labor. I took my car to the Acura dealership because my car had a few recalls. The person helping me at the dealership was real rude and disrespectful. He told me the only recall I had was for my SRS airbag. He had to order the part. I haven't received a phone call from the dealership to let me know the part was in. Two weeks later I go in and check if the part was I N. the same person that helped me came up to me and had an attitude and was disrespectful again. He told me the part was in but they can't service it that day. They never communicated with me. Horrible service at [xxx] Acura. I told the service guy that my car does not want to come out of first gear and there was a recall on my transmission. He was real rude and told me that I had to pay $6000. I did a little research and my 02 Acura TL type S with my VIN number has many recalls. 1 for my air bags. 2. for my transmission 2nd gear. 3 for my drivers power window. I told this Acura service guy that I had recalls for all 3 things and he laughed at me. My cluster fuse keeps blowing and the code that comes up is for my transmission range sensor. 70+ people with an 02 Acura Tls have had the same issues as me. I just contacted Acura and they told me that the transmission has been completed. No recall has been done on my car. I need help please. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Gainesville, VA, USA