10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 89,709 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Dashboard is cracking on its own, not due to normal wear and tear. Cracks are over the passenger side airbag and other parts of dashboard.
- Oviedo, FL, USA
I have a long 5 inch crack on my dashboard that covers the airbag. It appeared out of no where and that is a well known issue that Acura is aware of but doesn't recall. It will get worse and im afraid it will affect the ability of the airbag deploying properly.
- Richmond, VA, USA
Cracks developed on dash board. Small at first but have grown over the past 2 years. I thought it was just a cosmetic problem but have read recently that this could be a safety issue with the airbags not deploying. Acura refuses to fix or remedy the problem even though I have provided appropriate care and maintenance over the years.
- Hampstead, NC, USA
My dashboard has developed several cracks. I feel that is unsafe since it has a crack on the passenger side over the air bag. Acura needs to do something about it. Cause it's several Acura TL with the same problem not just mine. I'm a very upset owner. A great engine but low quality interior since my seats have also torn.
- North Hills, CA, USA
Dashboard has cracked directly over the passenger side airbag. Car is stored in a garage daily and out of excessive heat/cold year round. Steering wheel cover over the driver's side airbag also has cracked. Both cracks show visible outline of the airbags. Addressed the steering wheel crack with the fairfield, ca dealership where car was purchased and was told that I needed to have the airbag replaced at a cost of $1,500 dollars. The issue was part of the airbag housing. If that's the case, wouldn't this be a safety issue and not cosmetic" especially because both cracks are directly over the airbags"
- Napa, CA, USA
The dashboard is cracking severely on the passenger side of the vehicle. The cracks are expanding rapidly, and it looks like an outline of the airbag compartment. I'm afraid that the airbag will deploy accidentally, and/or that the pieces of the dashboard will injure someone riding on the passenger side of the front seat during an airbag deployment. My wife is scared to ride in the car now.
- Jacksonville, FL, USA
My 2004 Acura TL has a few large cracks on tha dash/instrument panel. I am the second owner that has been garage kept and very well maintained. I do not understand that a luxury car would have such a defect that may produce serious injuries on our children or spouses. Acurazine.com, facebook, twitter and a Georgia news reporter has hundreds of complaints and picturs of this deect and have been told that it is not a problem by dealships. Please make a recall for this defective dash!!!!
- Bartlett, TN, USA
The entire dash of my Acura has cracked and the cracks are everywhere. Over the air bags, near the air bags....everywhere!! what is going on!?
- Houston, TX, USA
I noticed a couple of cracks on my dash. Since I noticed them there had become additional cracks. After doing research I discovered this is a very common problem for this make and model and the cracks occur in the same spots. The biggest concern if the crack over the passenger side airbag.
- Benton, AR, USA
There was no accident or incident. I have complained about this to you over a year ago and nothing was ever resolved! our dash is cracking only where both air bags are on both the driver and passenger dash! this was not cased by anything but the manufacture. We really would like to see a recall on this. We have a 03 and 04 Acura TL. The 03 has a recall on the air bags and it doesn't even show any signs of damage. The 04 needs a recall before our airbags come out on us driving down the road, then we will sue Acura! I have pictures if you need them!
- Otto, NC, USA
Cracking dashboard.
- Kansas City, MO, USA
The dash board has cracked in multiple places over the passenger air bag. If the air bag was to deploy in an accident it would shoot sharp edged pieces of plastic at the passengers resulting in injury or death. It is happening to every 2004-2008 Acura TL. Something needs to be done. Some Acura dealers are covering some of the cost but it should be a recall for consumers safety. My wife will not ride in the car and will not allow our children as well. So I have a $50,000 luxury sedan that is useless. Please help us Acura owners. Thank you
- Ama, LA, USA
My dashboard has a crack around the driver's side airbag. The car has never been hit or wrecked. This crack just appeared and the check airbag indicator is on. I've been reading on the internet that many many other owners of this car are having the same problem. I'm afraid the airbag will deploy without cause. Please check into this and let me know if there is a cause for a recall on this car. Thanks.
- Birmingham, AL, USA
Small crack started at center of dashboard near the window. In 1 day it has wrapped almost completely around the drivers side of the dashboard and is nearly 2 feet long now. My 1989 Honda Accord had a better looking dash after 23 years. This is a major safety issue and needs fixed asap by Acura.
- Greensboro, NC, USA
The dashboard in my 2004 Acura TL is cracked on the passenger side along the airbag. Started out just a crack about 1/4" and two days later the crack is over 8 inches. Also the dashboard on the driver's side cracked first from just in front of the steering column all the way to the windshield and is now a complete square from steering column to windshield and back to steering column. If this isn't a safety issue, I don't know what is! we own two other Honda, 2001 and 2000 civics, and neither of those cars have cracks and are in better shape than the Acura TL.
- Roanoke, VA, USA
Wife made me aware that a crack appreared on the dash atter taking down the sun shade to come home after work. It was about a four inch crack on top of the left edge of where the air bag deploys. I was somewhat concerned because F the location. I rode on the car again this afternoon and not only has the original crack doubled in size there is another one on the opposite side of the air bag deployment. Both cracks are on the edge of the air bag "box" now I am very concerned and I get only line to see how to either repair or replace this dash. After searching I see that there are alot of complaints with this same issue. It seems Acura has a problem with the material used to cover the dash. They need to step up and replace these dash boards.
- Chouteau, OK, USA
While driving we heard a loud pop that sounded like a very large rock hit the windshield. While inspecting the windshield we noticed that the noise had come from the dashboard splitting. The area covering the passenger side airbag has split and the entire dash, withing just a few days, has split from the initial 4 inch split to about 8 inches. I am concerned that this could affect airbag deployment as the decreased resistance could mean the airbag deployment speed is greater. (worth noting: We purchased this car new and it has been garage kept its entire life. Also, when the car is in the sun I always use a sunshield.)
- Colfax, NC, USA
Cracking in the dashboard on top of the passenger side air bag. Also airbag maintenance light came on when the crack appeared. Afraid that it is causing a safety defect.
- Carl Junction, MO, USA
Dashboard has developed deep, long cracks in a square surrounding the passenger side air bag. Manufacturer should recall this extremely common safety problem immediately.
- Palm Harbor, FL, USA
- Bradenton, FL, USA