really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,050 miles

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problem #2

Feb 172010


  • 10,100 miles
While driving my 2009 Acura TL with 10,000 miles on it the steering wheel locked up. Before I could stop the car I sideswiped a guardrail causing minor cosmetic damage. The car was towed to devan Acura in norwalk ct. They could not figure out what was wrong so the engineers from Honda were called. They disassembled the steering system part by part. The parts were sent out to California to the Honda engineers. After "careful inspection" they could not find anything wrong with the parts. They are saying the steering was damaged as a result of the accident. That is exactly the opposite of what actually happened!! they are trying to cover up a serious safety issue! I asked them to replace the parts and to pay for the damage to the car but they refused. Instead they gave me a bill for $3500 american Honda corporation is not standing behind their product and letting the customers down. I suggest thinking twice about buying a Honda or Acura because this is the way you will be treated if you have a problem! so much for the safety of their customers.

- Monroe, CT, USA

problem #1

Feb 172010


  • 10,000 miles
While driving my new 2009 Acura TL the steering wheel locked up. I was driving in the snow in ct at about 6:00 pm on Feb 17th. I was traveling down a hill in my hometown that I have driven on literally thousands of times. I know the hill is fairly steep so I was going very slow (about 10 mph) at the bottom of the hill the road curves to the left. As I approached the turn my steering wheel locked in place and I slid into the guardrail doing only minor cosmetic damage to the right from bumper and fender. The car had to be towed from the scene because the steering wheel was still locked solid. The Acura dealer in norwalk ct has had the car on a lift for almost 2 weeks and still does not know why that happened. Needles to say I don't want the car back!

- Ct, CT, USA