10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
23,333 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Apr 282021

Q5

  • 65,000 miles
While driving, the electronic power steering failed, almost causing a head on collision. My daughter was turning left when suddenly she was unable to properly steer. Thankfully, she was able to veer off the road safely. This part has been recalled on the Audi SQ5, but not the Q5. According to my research, multiple Audi Q5 owners have complained about this serious safety issue.

- Bluffton, SC, USA

problem #5

Jul 192020

Q5

  • 59,000 miles
I approach a city intersection at the fort lauderdale airport and had no brakes, steering, or accelerator control. The vehicle was completely unresponsive. I flew through the inspection hitting the curb and launching my vehicle approximately 50' of distance over a drainage ditch slamming to a complete stop on the other side. The speed was at least 40-50mph at that moment, maybe faster since the vehicle just accelerated but would not brake or steer. I had my seatbelt fastened and airbags were deployed. The vehicle was totaled and the frame literally shattered on impact. I sustained serious trauma to my face and back and ankles.

- Fort Lauderdale, FL, USA

problem #4

Oct 192018

Q5

  • miles
I took my vehicle to Audi and had it partially fixed. They stated there were two parts to this phase. I completed phase 1; however, the recall has not been lifted because phase 2 has not been released by Audi to the dealerships yet. I was told it would happen late this winter. The problem I face is that I have to ship my pov to germany for a military assignment there. I need to have no recalls on my vehicle in order to do so. Please assist. Thank you.

- Minneapolis, MN, USA

problem #3

Sep 032018

Q5

  • miles
Audi dealership keep saying there is no open time for appointment on mondays; the only day I have off at work. I can only take the vehicle on a Monday.

- Fort Myers, FL, USA

problem #2

Jun 272018

Q5

  • 16,000 miles
I have just been told today that Audi previously issued a recall, their number 19M1, for these cars including my car (2.0T engine) to reprogram the auxiliary coolant pump to prevent fires. Although I have had the car maintained by Audi, and have had other recalls performed before and after this period, I have never received this recall notice from Audi. My concern is that there are recalls that are apparently not being sent out. I've never had this recall mentioned by any dealership while I was there for other purposes, either. Audi has issued a new second recall stating that the entire pump will need to be replaced but they are dragging their heels, claiming it will be more than six months (2019) before they have any idea of a program to address the issue. Six months to act on a fire danger is arguably irresponsible.

- Tamarac, FL, USA

problem #1

Dec 152017

Q5

  • miles
Drl (daytime running lights) burn out prematurely.

- Monroe Townsship, NJ, USA