really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
17,860 miles

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problem #5

Mar 262018


  • 61,301 miles
The contact owns a 2014 Audi Q7. The contact stated that rusnak/westlake Audi (located at 3832 thousand oaks blvd, thousand oaks, ca 91362, (805) 601-8034) performed an unknown recall repair that involved a software update on the vehicle. After the repair, the vehicle stalled without warning while driving 45 mph. In addition, the vehicle would fail to start sometimes and the fuel gauge failed to provide the accurate reading after the vehicle had been fueled. The contact took the vehicle back to the dealer to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer. No further assistance was offered. The approximate failure mileage was 61,301.

- Pacific Palisades, CA, USA

problem #4

Jul 242017


  • 0 miles
This morning my was parked in the parking lot of one supermarket. I used the key to start the car and opened front passenger side door to load the stuff. My nanny opened 2nd row passenger side door to sit my daughter in the car seat. After then we both closed the doors. I tried to open the driver side door and my nanny tried to open the 2nd row driver's side door. But we couldn't open both doors! I tried to open the trunk. But I couldn't open it. All doors just automatically locked when the car was fully stopped and the engine was running. My 16 months old baby was locked in the car!!!!!!!!!!!!!!!!!!

- Riverside, CA, USA

problem #3

May 022017


  • 23,000 miles
Randomly, when the vehicle comes to a stop, the wheel will turn to the right 90 degrees, yet the car would go straight. This happens randomly when driving too. The wheel turns to the right 90 degrees, yet the car go straight. You have to force the steering wheel back to straight. Dealer says nothing is wrong with the vehicle and can't duplicate the events. A loud clunking/banging noise when the car is shifted into reverse. The whole vehicle will shake. The dealer did duplicate the noise, yet they couldn┐T tell us what was causing it so they replaced the differential. That didn┐T stop the noise, so the dealer brought in a technician from corporate. This person found nothing wrong. After having the car to the dealer 5 times, they told us there is nothing wrong. Many times, the back-up camera will not turn off after the car goes from reverse to drive. This means the radio/navigation can't be used. Sometimes when the car is put into drive from reverse, the camera would turn off, but the radio would not turn back on. When the car was in park and not running, the radio will turn on when the car door was opened and can't be turned off. To reset things, the car has have to be turned off and restarted or turned on and then off and then restarted. This is the only way to resolve this problem. Also, when trying to open the back hatch using the release on the driver door, it wouldn┐T work. You needed to turn the car off, then back on, in order to get it to work.

- Dowenrs Grove, IL, USA

problem #2

Aug 182014

Q7 6-cyl

  • 2,000 miles
In Audi Q7, there is a lock button on the rear doors, which locks the whole car. This button does not get disabled when the child lock is engaged. A child seated in a rear seat can kick the button and easily lock the driver out of the vehicle, if the driver has left the car with keys inside the car. This is very common for refilling of gas. Our daughter was locked in the car for 1/2 hour while I brought another set of keys. It was hot outside and the car was not running, so there was no A/C. police was dispatched to the scene to break her out, but I made it there before they did. Children in the car cannot open the door, since they are strapped in and / or they are too young to receive and follow instruction. This is a general child safety issue with this car and lock. There are many reports of the same issue on this web forum, reported for almost 5 years. Audi has not done anything. www.audiworld.com/forums/Q7-discussion-112/disabling-door-lock-button-rear-doors-2767659/ if the situation we lived was at a hike, where there is no cell phone coverage, we would be in deep trouble. Audi needs to fix this by disabling the button when the child lock is engaged, before a child or pet is hurt in a serious way or worse.

- Redmond, WA, USA

problem #1

Jan 012014

Q7 6-cyl Diesel

  • 3,000 miles
I was turning left onto a main road when the hatchback spontaneously opened, I.e. the car was moving and the door to the back of the car opened all by itself. I have subsequently tested (in an empty parking lot) if the key fob or the door-release will operate while the car is in motion (I.e. I tested to see if perhaps I has inadvertently triggered the door opening button)-- and neither will open the door when the car is moving. I have contacted Audi and their first response was that I had probably accidentally hit the button, and then their next reply was that what did I want them to do since there was little chance they could replicate the problem. I indicated that this car was essentially un-usable to me at this time as I often have dogs in the back of the car- and can no longer safely use this vehicle for fear that at any moment the back door will open while I'm driving.

- Monument, CO, USA