10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
96,412 miles

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« Read the previous 20 complaints

problem #12

Sep 012014

328

  • miles
The contact owns a 2000 BMW 328I. The contact stated that NHTSA campaign number: 14V428000 (air bags) exceeded the reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure.

- Lake Mary , FL, USA

problem #11

Nov 222014

328

  • 133,000 miles
I am notifying the NHTSA that BMW has advised me that my car's passenger airbag needs to be recalled and replaced under the 14V-428 recall campaign. However, they are unable to perform this repair, they estimate, for months. I am thus forced to rent a car for long road trips, such as for thanksgiving and christmas, because my family member refuses to ride in the car. I have pressed BMW to provide a repair or a loaner or re-imburse for a rental, and they refused on all three options.

- Los Angeles, CA, USA

problem #10

Nov 062014

328

  • 90,000 miles
The contact owns a 2000 BMW 328I. The contact stated that while driving approximately 60 mph, the passenger side air bag deployed without warning. The vehicle was taken to the dealer but it was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 90,000.

- Mount Kisco, NY, USA

problem #9

Aug 182014

328

  • 133,000 miles
The contact owns a 2000 BMW 328I. The contact stated that the passenger side air bag warning indicator illuminated. Also, the transmission failed to shift into reverse. The dealer stated that the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was 133,000.

- Austin, TX, USA

problem #8

May 162012

328 6-cyl

  • 105,034 miles
The airbag icon on the instrument panel stays on. My machanic told me this means that a passenger sitting in the front seat does not activate the sensor in the seat and, as a result, the air bag would not deploy in case of a collision. So I asked them to repair it, after paying about $700, about 8 months later it popped back on, so I'm seriouly looking to trade this car.

- Jonesboro, GA, USA

problem #7

Oct 202011

328 6-cyl

  • 54,000 miles
The contact owns a 2000 BMW 328I. The contact stated that while driving approximately 50 mph, the air bags inadvertently deployed. The vehicle was towed to an independent mechanic. The mechanic stated that the air bag control module would have to be recalibrated and referred the contact to an authorized dealer. The air bags were replaced. There was a recall under NHTSA campaign id number 02V223000 (air bags:side/window), that may be related to the failure. The dealer was made aware of the failure and stated that the VIN was not included in the recall. The failure occurred a second time. In addition, the contact was made aware by a police officer that the brake lights were not illuminating. The vehicle was taken to the dealer for diagnostics. The technicians stated that the bulbs would have to be replaced. The failure continued after replacing the light bulbs so the brake light assembly was then replaced. The failure continued. There was a recall under NHTSA campaign id number 00V048000 (exterior lighting:brake lights:switch), that may be related to the failure. The dealer was made aware of the failure and stated that the VIN was not included in this recall either. The vehicle was not repaired. The approximate failure mileage was 54,000. Updated 01/04/12

- New York , NY, USA

problem #6

Mar 062009

328

  • 95,000 miles
The contact owns a 2000 BMW 323ci. While driving between 40-45 mph, the front driver's side tire exploded. The contact lost control of the vehicle and ended up on the median. Shortly after, the rear driver's side tire exploded. While the vehicle was still on the median, the air bags deployed on the passenger side. The driver was the only occupant in the vehicle and was not injured. She pushed the vehicle half of the distance towards her residence and the tow truck took it to the service center. The insurance company informed her to file a complaint on the air bags. The failure mileage was 95,000.

- Plantation, FL, USA

problem #5

Oct 182008

328

  • 107,000 miles
The contact owns a 2000 BMW 325I. Sporadically, the air bag warning indicator would illuminate on the instrument control panel, which indicated that the air bags were inoperative. The vehicle has not been inspected to determine the cause of the failure. The failure mileage was 107,000 and current mileage was 110,000.

- Ypsilanti, MI, USA

problem #4

Nov 072005

328

  • Automatic transmission
  • miles
The contact stated the driver's side air bag deployed while driving on the highway. There was no prior warning. The contact and mechanic contacted the manufacturer, and they offered no assistance. Updated 12/14/2005.

- Balitmore , MD, USA

problem #3

Oct 182004

328 6-cyl

  • Automatic transmission
  • 46,000 miles
The air bag system on my 2000 BMW 328I has failed (red warning light on) 3 times. Although the red light has been on, my wife and I always drive with our belts fastened and due to the nature of the problem (two times it has required returning the vehicle a second time due to availability of replacement parts), we have opted to drive with the light on until the next scheduled vehicle service. The last time the air bag failed we were charged approximately $500 for the repair. This repair was October 2004. The dealership representative told us that although it was December 2003 when we had the next most recent failure, the repairs were not related and therefore not warrantable. When we said we did not agree with having to pay for a safety related defect, they told us to contact BMW. We then contacted BMW, we were told they could not help us, see the dealership service department. We are concerned that there is a defect in BMW's SRS system. The only other vehichle we have had on which the air bag light lit indicating an SRS failure was a 1994 BMW 325td we owned when we lived in europe. Will the SRS system work in the event of a crash? in addition, we have read that us law requires the manufacturer to pay for a safety related defect, and we feel that 3 failures in 4 years indicates a design or manufacturing defect.

- Maple Grove, MN, USA

problem #2

Feb 272004

328

  • miles
While driving driver's side air bag deployed inadvertently. Driver sustained head injuries and was transported to the hospital.

- Salt Lake City, UT, USA

problem #1

Oct 252002

328

  • miles
While driving at 70 mph on the highway the drivers side air bags deployed without any crash or any obvious reason. We drove through some rocks & debris on the shoulder getting the vehicle under control and stopped. The passenger side tires were punctured and leaking air (apparently from the debris) and subsequently went flat a week later. We received a safety recall notice from BMW regarding the possibility of inadvertant side airbag deployment. Even in light of the recall, BMW is insisting that we were "involved in an under-body crash" and that this should not be a warranty repair. The only damage to the vehicle appears to have occurred only *after* the air bags deployed.

- Pleasanton, CA, USA