10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
3 / 0
Average Mileage:
49,584 miles

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problem #64

Aug 082019

328

  • 80,000 miles
The battery connections in the rear compartment have completely corroded. My mechanic has told me this is a common issue with many BMW series not just the 3 series. Water seepage appears to be a specific problem with failures to rubber gaskets in the trunk/rear lights in this convertible. The repair is $2,000 as the entire cable system must be replaced to the engine an 11 hour job. This is a well known issue but not acceptable from a car that has been garaged its entire life. This should be investigated as many consumers are paying an enormous bill due to bad design, workmanship and engineering. The dx occurred after much investigation and the inability to start the car for 2 weeks after $300 worth of repairs (new battery, starter, relay switch) the mechanic told me that we were lucky there was not a fire as the both main cables were arcing at the connection point.

- Marshfield, MA, USA

problem #63

Jul 302019

328

  • 83,000 miles
The contact owns a 2009 BMW 328I. While driving 68 mph, the vehicle stalled and the "malfunction in drive" and "malfunction in transmission" warning messages displayed. The contact was able to coast the vehcle onto the road shoulder and applied the parking brake to stop the vehicle. The vehicle was restarted, but continued to stall. The contact's family member replaced the alternator and battery, but the failure continued. The contact was able to drive the vehicle home. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 13V044000 (electrical system). The vehicle was not diagnosed or repaired. The dealer was not contacted. The approximate failure mileage was 83,000.

- San Jose, CA, USA

problem #62

Jun 132018

328

  • miles
My situation is power supply related, my headlights and part of my cluster display cash board began flickering, making an electrical noise and with the switch on off possition the lights did not want to tuirno off. I notice this on around June of 2018, I was driving on my way home from eating pizza, smell something like burn plastic, I asked my wife do you smell something like burn rubber", she said yes but were is it coming from", I paid not much mind to this later when I got home I smelled it again, lfelt the car some what hot but the samel was not strong so I paid no min, after a few weeks I had to change a water hose then another water hose, the when I tuern the car off the lights on the car and the triangle hazard light did not want to turn off even with the light switch on the of possition. My 2009 328I BMW was left at the autorized BMW service center in guaynabo, P.R. on the 18th of augost 2018 and is still at this service station but always come with an excuse to what the problem is, I know its recall related because its an electrical situation but the advisor at the servicice center always says its not recall related, at first they said they fixed the light probnlem but the noise continiued and that the noise came from the radios amplifier, then they said it came from tyhe cars fuse box, noe they say its the cars cas but tha this is not recall related, I told them that if this cas is the codified key entry that this should be recal;L related because its a power supply component and thats an electrical part so its recall related, they said its not related but that they have sent for the part and would be arriving on the 2ed of November of 2018 and they will inform me when the part arrives and that they are going to pay for the part and the service.

- Ponce, PR, USA

problem #61

Oct 102018

328 6-cyl

  • miles
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 17V676000 (electrical system). The dealer (sterling BMW, 3000 West coast hwy, newport beach, ca 92663, 949-200-8722) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated problem has been repaired. Updated 01/30/19

- Newport Coast, CA, USA

problem #60

Apr 012018

328

  • 78,000 miles
Recall # 17V676, 17V683 it has been nearly a year and I'm still unable to make repair appointment with BMW dealer for reason of parts unavailable. My air conditioning system couldn't keep car cool enough as heat from the engine is high.

- Palo Alto, CA, USA

problem #59

Nov 012017

328

  • miles
The contact owns a 2009 BMW 328. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not notify a dealer. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

- Alpharetta, GA, USA

problem #58

Oct 132017

328

  • miles
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling), 17V676000 (electrical system), and 13V044000(electrical system). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autogermana BMW (located at 298 avendia carlos E. chardon, san juan, puerto rico) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Ponce, PR, USA

problem #57

Sep 072018

328

  • miles
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). A dealer was not made aware of the recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Washington, DC, USA

problem #56

Feb 072013

328 6-cyl

  • miles
The contact owns a 2009 BMW 328I. The contact received recall notices for NHTSA campaign numbers: 13V044000 (electrical system), 17V676000 (electrical system), and 17V683000 (engine and engine cooling). In addition, the contact stated that various unknown warning indicators illuminated and the lighting for the instrument panel gauges flickered. An unknown BMW dealer was contacted and stated that parts were unavailable. The dealer provided a loaner vehicle from a rental facility for over two weeks. The vehicle was not repaired. The manufacturer was notified. The failure mileage was not available. VIN tool confirms parts not available. Consumer stated the fuse box has problems now and not available updated 11/26/18

- Ponce, PR, USA

problem #55

Dec 012017

328

  • miles
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 17V676000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Momentum BMW (10002 southwest fwy, houston, tx 77074, (855) 645-6452) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #54

Dec 172014

328

  • 75,000 miles
Airflow meter/sensor - car sputters and struggles with air intake causing the car to stall. I was driving 45 mph and my car turned off. This happened back in 12/2017 - I took the car into the shop to fix the problem ($1300+) and the same issues are happening again. July 2018 driving 33 mph and my car stalled out.

- San Marcos, CA, USA

problem #53

Oct 302017

328

  • 55,000 miles
Vehicle has two open recalls. Manufacturer has not provided any relief or remedy for over nine (9) months since NHTSA first published recalls.

- Garden City, ID, USA

problem #52

Jul 042017

328

  • 120,000 miles
The air bag did not open and I almost died

- Cohoes, NY, USA

problem #51

Sep 042017

328

  • 99,000 miles
The contact owns a 2009 BMW 328I. While driving various speeds, smoke would emit through the vehicle vents and the check engine warning indicator illuminated. The contact coasted the vehicle to the side of the road and waited a few minutes until it cooled down before driving again. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repair. The VIN was included in NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 99,000.

- Long Beach, CA, USA

problem #50

Nov 132017

328

  • 95,267 miles
Seat occupancy detector faulty. Passenger airbag light came on so took to BMW dealer. (as an aside this occurred shortly after (wi 3-4 months) air bag replaced due to takata airbag recall). Told related to seat mat sensor, which was under/in passenger seat. Not told that could disable front air bag. Not told that multiple BMW models including 2006, 2007, 2008, 2009 and 2010 models have same defect, including the 3 series, and the 328I model, and the 5 series, and in particular, models with climate or sport seat (like mine). Told replacement cost well over $1,000. Declined service thinking it was just a defective seatbelt notice issue (and seatbelt worked), not realizing impacted safety. When air bag light continued to stay on and came on more frequently, took car to a non-BMW repair shop for a second opinion, which told me this is a very common issue with bmws and that defect prevents passenger air bag from deploying. Called BMW dealership back and restated what other repair shop had said and this time service person told me may be subject to recall, but when he looked up VIN number this particular model not included. This time BMW service person also told me that issue will deactivate air bag deployment. BMW refused to repair without charging full amount. Called BMW customer relations and services at BMW usa to complain and while acknowledging all of these issues with other models/years claimed they could not assume the same issue occurring here. Really"?" this is an issue that can significantly increase risk of injury in the event of a crash. BMW is aware of the issue and refuses to do anything about it. Shame on BMW.

- Long Beach, CA, USA

problem #49

May 222018

328

  • 132,000 miles
The contact owned a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 17V676000 (electrical system). While driving unknown speeds, the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to the contact's residence. The contact was able to start the vehicle after two days. The vehicle was taken to BMW of dallas (6200 lemmon ave, dallas, tx 75209, (972) 763-5528) where the contact was informed that the parts were not available and were on backorder. The dealer was unable to duplicate the failure, but diagnosed that the sensor package needed to be replaced and oil was leaking from the gasket. The contact was unaware if the vehicle was repaired because it was sold to an independent mechanic. The manufacturer was notified and did not assist. The failure mileage was 132,000. VIN tool confirms parts not available.

- Mesquite, TX, USA

problem #48

Oct 252017

328

  • miles
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The contact called BMW of atlantic city at 609-568-9200 (6037 E black horse pike, egg harbor township, NJ 08234) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Parrish, FL, USA

problem #47

Nov 012017

328

  • miles
The contact owns a 2009 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The contact stated that the parts were not available within a reasonable time frame to schedule the recall repairs. The dealer (union park BMW, 1900 Pennsylvania ave, wilmington, de 19806, (866) 455-4444) confirmed part unavailability and did not know when they would be supplied from the manufacturer. The manufacturer was notified. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Bear, DE, USA

problem #46

Apr 272018

328

  • 100,000 miles
2009 328xi BMW first battery goes dead, one month later car stops while driving, BMW said it was fuel pump and hose, they fixed that, while at dealer they said faulty code came up for alternator. All this within 1 month. No signs of lights dim, car not starting, how does this happen all at once and with no warning.seems there is a bigger issue.dealer fixed fuel pump.but how does alternator go with no signs.

- Matawan, NJ, USA

problem #45

Oct 012017

328

  • miles
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the notice stated that the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Alberta, VA, USA

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