10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
29,675 miles

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« Read the previous 20 complaints

problem #54

May 172016

328

  • miles
Takata recall. The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer, performance automall 1810 durham-chapel hill blvd, chapel hill, nc,27514, was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Cary, NC, USA

problem #53

Jul 182017

328

  • 10 miles
" takata recall " : I remember the moment my car accident happened ( 7-18-17 ) : when I arrived del Mar pharmacy's parking lot ([xxx] ), absolutely I slowed down my car and approaching the parking space. When my car 's front tires touch one side of the pavement ( there are 2 pavements separated apart about 3 feet with soil where are planted with flowers, each pavement is approximately 1/2 foot thick and 1/2 foot high ). while I stepped on my car's brake pedal, I felt the car suddenly lose control and it jumped on my side's pavement, and almost at the same time, both air bags burst, made the car ran over to almost a half of the distance between 2 pavements ( about more than 2 feet ) and hitting the rear of another parking car ( on opposite side of my car's parking space ( lot ). I didn't know what reason had made the braking system didn't function well, then the car jumped on the pavement, and both air bags suddenly burst, made the car madly jump over to another side of parking space ( opposite side ) and made the accident serious ( 1 car's rear almost was crashed, another car's rear on the other side of parking space was hit by this car' S head. Finally, the police came to make the report, and my car was towed away to my friend's parking lot. After 1 week, I called the repair shop which fixed my car's brake system in June. Now it is still there, and waiting for BMW investigating more than 3 weeks already, but still without any result if you still have any questions, please just email me. I will do my best to explain every detail. Sincerely, yours : [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- W.Covina, CA, USA

problem #52

Jul 182017

328

  • 10 miles
I recall the moment my car accident happened : when I arrived the pharmacy parking lot, absolutely I slowed down my car and approaching the parking space. When my car 's front tires touch one side of the pavement ( there are 2 pavements separated apart about 3 feet with soil where are planted with flowers, each pavement is approximately 1/2 foot thick and 1/2 foot high ). while I stepped on my car's break pedal, I felt the car suddenly lost control and it jumped on my side's pavement, and almost at the same time, both air bags burst, made the car ran over to almost a half of the distance between 2 pavements ( about more than 2 feet ) and hitting the rear of another parking car ( on opposite side of my car's parking space ( lot ). therefore : 2 reasons, the breaking system didn't function well at first, when the car jumped to the pavement, the air bags suddenly burst, made the car madly jump over to another side of parking space ( opposite side ) and made the accident serious ( 1 car's rear almost was crashed, another car's rear on the other side of parking space was touched by this car' S head almost no evidence ). finally, my car stopped, can't move anymore !

- W.Covina, CA, USA

problem #51

Jan 012016

328

  • miles
Takata recall. I received notice of a recall in 2016 and BMW still has not contacted me to service the recall

- Virginia Beach, VA, USA

problem #50

Feb 052017

328

  • miles
The contact owns a 2009 BMW 328xi. The contact received notification of NHTSA campaign number: 16V071000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer patrick BMW located at 700 E golf rd schaumburg il 60175, phone number: 847-843-4000. The manufacturer was not notified of the issue. The contact had not experienced a failure. (parts distribution disconnect).

- Chicago, IL, USA

problem #49

Aug 082008

328

  • miles
Takata recall

- Pooler, GA, USA

problem #48

Feb 062017

328

  • 55,000 miles
My passenger airbag off and seatbelt warning lights are constantly lit up on both the dash and the airbag light on the roof. This began a couple months ago one day when I started the car and has been constant since. I brought my car in to be diagnosed and was told that I have a faulty passenger occupancy sensor, and was quoted $1,100 to repair. It has come to my attention that there was a recall on this sensor in many 2004-2007 BMW vehicles including the 328I, just not my year. I have seen a large number of complaints online by other owners of the same problem that also feel that our vehicles should be included in the recall of a faulty part that is damaging to the safety and general functioning of the vehicle. We have all already just had to wait for over a year to have the takata recall done, mine is just now being completed. I am very disappointed in the safety functions of BMW as well as their handling of such issues, and wish to have additional vehicles outside of those three years included seeing as it is the same exact faulty sensor that affects those cars. I believe that not doing so would warrant a legal claim and following class action lawsuit if BMW continues to refuse and ignore claims on this issue.

- Signal Mountain, TN, USA

problem #47

Feb 012016

328

  • miles
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (BMW of peabody located at 221 andover St peabody, MA 01960) who stated that the recall remedy parts were on backorder. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Beverley, MA, USA

problem #46

Apr 062016

328 6-cyl

  • miles
Takata recall. The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to auto hermana BMW (located on calle acuarela #106, carretera 20 klm 4.0, guaynabo, pr 00969). The parts were unavailable to repair the vehicle. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect....updated 10/23/17 the consumer stated the vehicle was replaced.

- Ponce, PR, USA

problem #45

Mar 012016

328

  • miles
Takata recall -- I received notification March, 2016, and have yet to have my air bag replaced. When will this be resolved?

- Mebane, NC, USA

problem #44

Feb 052016

328

  • miles
Takata recall. The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lauderdale BMW of pembroke pines (located at 14800 sheridan St, pembroke pines, fl 33028, (954) 620-5050) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Pembroke, FL, USA

problem #43

Jul 032017

328

  • miles
Takata recall - received safety recall notice via mail 07-03-2017 that necessary parts to complete this recall were available but BMW dealership in birmingham, al stated parts were not available when I called to make a service appointment. The BMW rep told me to call back in a few weeks - parts might be available. I'm confused as to why I would receive this notice if parts were not available.

- Alabaster, AL, USA

problem #42

Feb 152016

328

  • miles
The air bag has been recalled for over a year and I am still waiting for my appointment to fix the matter. When the recall first happened I was very pregnant and I called BMW telling them I was concerned. They said that it would be fixed by 9/16 and I am still waiting and my baby will turn 1 on July 1,2017. When will my air bags be fixed? this is a serious and dangerous matter.

- Bronx, NY, USA

problem #41

Jun 052017

328

  • miles
Takata recall. Called BMW and they said the parts still are not available yet to fix the recall. It's been over a year. This is not acceptable.

- San Francisco, CA, USA

problem #40

Feb 152017

328 6-cyl

  • miles
2009 BMW 328I. Consumer writes in regards to replacement parts not available to repair air bag recall notice. Updated 04/11/2017

- Acworth, GA, USA

problem #39

Oct 112015

328

  • 77,000 miles
"takata recall" I have a complaint filed regarding an electrical issue I had with my vehicle which resulted in a motor vehicle crash (NHTSA id number: 10781956. My car was equipped with takata airbags, 4 of 6 airbags deployed. The airbag from the driver side caused injuries to my face and arm. I received a recall letter from BMW 4 months after the accident that resulted in the need for physical therapy due to the injuries to my arm and shoulder from the impact of the airbag, which also cut my forearm. The steering wheel on my vehicle froze while driving and in my attempt to get the wheel to turn, my brakes also failed. I had both arms covering the wheel to try and get it to budge. The only way my vehicle stopped was because I crashed into a car waiting at the opposite light. Both arms were covering the airbag at the time it deployed.

- Hamden, CT, USA

problem #38

Jan 012016

328

  • miles
Takata recall it has been over 1Y. Since officially notified of recall. Dealer has not contacted me on repair.

- Gilbertsville, PA, USA

problem #37

Feb 272017

328

  • miles
I see there was a previous recall for earlier models involving the seat occupancy sensor mats cracking. My 2009 BMW 328I convertible car now has the warning airbag and seatbelt light on if anyone is in the passenger seat. This occurs whether or not I am driving or not. I had my car scanned and the error code is 93C3 passenger seat occupancy detector. I am now concerned if airbag and seatbelt will work in case of collision

- Palm Beach Gardens, FL, USA

problem #36

Mar 012016

328

  • miles
The contact owns a 2009 BMW 328xi. The contact received notification of NHTSA campaign number: 16V071000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.

- Chicago, IL, USA

problem #35

Feb 032017

328

  • miles
Takata recall. The contact owns a 2009 BMW 328I. The contact stated that the recall notice for NHTSA campaign number: 16V071000 (air bags) was received in February. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.

- Bolivia, NC, USA

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