The contact owns a 2001 BMW 330 Ci. The contact stated while driving approximately 35 MPH, the vehicle was involved in a head-on crash. The contact stated he was not aware of any warning lights. The contact stated that the front end was crumpled past the wheel wells and almost to the firewall. The front end frame had buckled. The contact stated that all the air bags had deployed except for the driver's air bag and both side curtain air bags. The contact had received cuts on both hands and had neck and back pains. The contact stated that emergency medical services had arrived but he was not treated or transported to an ER. The driver of the other vehicle was not injured, and both vehicles were towed away. The contact had his vehicle towed to his residence. The police were on the scene and had written a report. The vehicle had not been repaired. The contact stated that he had received NHTSA Campaign Number: 17V047000 (Air Bags) from the manufacturer, however, the dealer would not perform the work on his vehicle when he had attempted to set a recall appointment. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.

- Pleasanton, CA, USA

Hi, my name is [XXX] and the owner of the 2001 BMW mentioned with the VIN number above. My airbag deployed for no reason as I was driving with my mother in the car on Tuesday the 26th of November around 5:30 p.m.., the airbag deployed for no reason at all I was doing the speed limit, driving with the flow of traffic on Paramount Boulevard in the city of Paramount or borderline Downey I'm not sure in California. There was no accidents all the car did not hit any other cars or anything while this incident occurred. I me and my mom really lucky to be alive. Although the injuries from the incident was in catastrophe however we do have a lot of small injuries and side effects that seems to be developing more as time goes by. The seriousness of this incident is at a very high level as it could have caused it for both of us or one of us. I was in shock Mordor though I just dropped the car when it exploded I'm referring to the airbag I was driving and suddenly I feel something should pass my left side touching my ear and my shoulder and exploited almost in my face on my left side. I thought a bomb exploded or someone tried to shoot at my car I did not know what happened until I got my thoughts together and I just asked your mom if she was okay glasses had fell off and she was in a very bad shock more my mother is 74 years old and he did not have to go through this traumatic experience. It was very traumatic for both of us and it took a while for us both to realize and figure out what happened. All we knew there was a big explosion and something on my left side was there that I have never seen before. Keeping in mind that I have never been in this airbag situation before it really was confusing and I had no idea what it was in the beginning or we could smell was strong gas I believe it is nitrogen that deploys from the airbag and there was debris every way. There is a lot of injuries and side effects caused by this & I need help. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Long Beach, CA, USA

The contact owns a 2001 BMW 330xi. The contact stated that while driving at 60 mph, she heard a loud banging sound coming from underneath her vehicle without warning. Contact's rear left tire broke off from her car. The contact immediately lost control of her vehicle and veered to left side of the road. The contact hit another vehicle and spun out in the middle of the road. The air bags did not deploy upon impact. Upon a VIN search, there were two recalls NHTSA recall number: 17V047000 and 20V018000(air bags) on her vehicle at the time of the accident. The contact stated that she sustained whiplash as a result of the accident; the other driver did not sustain injuries. A police report was filed [xxx]. axle was broken. The vehicle was totaled and towed to a junk yard. The dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 150,000. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')

- Santa Monica, CA, USA

Takata recall. The contact owns a 2001 BMW 330ci. The contact received notification of NHTSA campaign number: 17V047000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that an appointment was scheduled with BMW of South atlanta (4171 jonesboro rd, union city, ga 30291, (770) 969-0755). Upon arrival, the contact was informed that the parts were not available and they would arrive in six weeks, which was over three months ago. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact had not experienced a failure. Pats distribution disconnect.

- Griffin, GA, USA

I bought a used 2001 BMW 330ci 2dr coupe on the date of May 5th 2017. I had this vehicle for a very short amount of time approximately 7 weeks time. The takata air bag was present in this model, on top of that the well known overheating issue came my way. My model would overheat at the point where the auxiliary electrical fan would not kick in to avoid overheating. Electrical stability was at lost due to these present issues. Oddly enough the fan would actually run in reverse polarity pushing air out of the engine when it should be pulling the air in. While driving on a city street my car overheated causing me to break down, a thermostat issue could be present all of this occurred in motion.

- San Jose, CA, USA

Takata recall this is a follow-up to the complaint I submitted earlier today, # 11021353. I bought my BMW from the sharpest rides car dealership of englewood, Colorado. The date of sale was April 10, 2015. But it was not until I read the flyers the NHTSA sent to my post office box in 2017 that I knew anything about any takata airbag recall. The NHTSA website clearly shows that there have been two manufacturer recalls on my BMW. The first recall was July 15, 2014, well before I bought my BMW from the sharpest rides on April 10, 2015. While negotitating the purchase of my BMW, I had numerous telephone conversations, and exchanged myriad emails, with sharpest rides personnel. No one at the sharpest rides ever warned me of a dangerous airbag. No one at the sharpest rides ever warned me of an unsafe, hazardous condition in my car.

- Rosebud, MT, USA

Takata recall I called 1 877 432 7841. After explaining that I lived hundreds of miles from the nearest BMW dealer, I was told by the phone rep that my case would be accelerated and that I would be hearing back by phone. I waited days, but no one ever called me. I then called 1-800-831-1117. I got bounced around and was finally connected with a BMW dealer in Idaho falls, almost 500 miles from my home in rosebud, Montana. The person who spoke to me was very young, had a poor attitude, and wanted to order me around. She ignored all my pleas. I am 65 years old and drive hundreds of miles per week for my usda job. I thus do not have the physical stamina or time to drive to Idaho falls. Nevertheless she told me I had to drive to Idaho falls for a Saturday appointment. She informed me that any expenses I incurred (gasoline, lodging, etc.) had to come out of my own pocket and that I would not be reimbursed. I begged her to have the airbags sent to a mechanic or body shop near me in Montana. She refused. I ended the conversation and sent an sos email to the dot. The dot has never answered my email.

- Rosebud, MT, USA

Takata recall - I received a notice by mail that my car is subject to two recalls. I will have these recalls performed at BMW dealer soon. I request being part of the class action lawsuit.

- Stone Ridge, NY, USA

Takata recall. The contact owns a 2001 BMW 330I. The contact received notification of NHTSA campaign numbers: 14V428000 (air bags) and 17V047000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available, but indicated that it could be four months or longer. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Felton, CA, USA

I took it to BMW dealer to fix the recall part--air bag module on May 01,2015, next day I went to pickup the car, they told me it is done. I had not look at the paper work. After the day before, I received final recall again, and then I look up the document, then I found out dealer had not change the air bag module for me. The paper type in " dealer is not authorized to perform recall repairs for non dealer brand vehicle"" I don't understand why?"

- The Woodlands, TX, USA

Takata recall. The contact owns a 2001 BMW 330I. The contact received notification of NHTSA campaign numbers: 17V047000 (air bags), 13V172000 (air bags), and 14V028000 (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The VIN was not provided. The contact had not experienced a failure. VIN tool confirms parts not available and parts distribution disconnect.

- Martuinsville, VA, USA

The contact owns a 2001 BMW 330I. The contact received notification of NHTSA campaign number: 15V613000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was invalid. The contact had not experienced a failure.

- Sacramento, CA, USA

Takata recall received notice of the safety recall for passenger's frontal air bag. Excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant other occupants. I have called coggin's BMW, ft pierce, fl six times since then, and have been told "they are still awaiting air bag". going on two years, and have not gotten any satisfaction.

- Stuart, FL, USA

Was driving on hwy 99 getting ready to exit on jensen ave when I felt a bump then my driver curtain/ door airbag deployed. After further inspection I found damaged to the diver's rim and tire, brakes have been clicking ever since and suspension seems to be affected as well since car is been shaking and tilting to that side

- Fresno, CA, USA

2001 BMW 330. Consumer writes in regards to airbag recall. The consumer stated she rear ended another vehicle. However, there was no force to warrant the air bags deploying. The force of the air bags deploying was so forceful, he back was broken.

- Arvada, CO, USA

Recalled passenger air bag was replaced by dealer last week, but the dashboard light indicates the passenger air bag is turned off. The dealer says this was an existing problem and refuses to fix without charging several hundred dollars to "diagnose." I maintain this is directly elated to the recalled air bag and should be fixed without charge.

- Albuquerque, NM, USA

The contact owns a 2001 BMW 330I. The contact received notification of NHTSA campaign number: 14V428000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Jacksonville, AR, USA

I was driving down the road and out of no where the air bags go off. Engine immediately shut off and won't start again.

- San Bernardino, CA, USA

The contact owns a 2001 BMW 330I. While driving approximately 30 mph, the driver side curtain and the door air bags inadvertently deployed. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was unknown.

- Philadephia, PA, USA

The contact owns a 2001 BMW 330ci. The contact received notification of NHTSA campaign number: 14V428000 (air bags) and indicated that the dealer was unable to determine when the part would become available. The manufacturer was also contacted and was unable to determine when the part would become available to schedule the recall repair. The contact had not experienced a failure.

- San Marcos, CA, USA