10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
31,758 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 BMW 330:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #29

Dec 222014

330

  • 76,926 miles
I brought this vehicle in for the national recall. When I received the car back, the air bag was on for the first time. This dealer refused to fix it. I brought it to another location, which fields also owns, and they wanted to charge me to diagnose this after they screwed it up. What a racket. It specifically states the owner not be charged for this repair.

- Debary, FL, USA

problem #28

May 042015

330

  • 196,000 miles
The contact owned a 2004 BMW 330xi. While at driving at 5 mph, another vehicle crashed into the rear of the contact's vehicle causing it to veer to the left. The air bags failed to deploy. The driver sustained injuries to the face, head, and back. The front passenger sustained injuries to the upper body, head, back, neck, shoulders, and both hips. The rear passenger sustained injuries to the head, neck, back, and left hand. All three passengers required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The contact received notification of NHTSA campaign number: 14V428000 (air bags) and believed the recall was related to the failure. The contact also stated that the part needed to remedy the vehicle was unavailable. The approximate failure mileage was 196,000.

- Charlotte , NC, USA

problem #27

Sep 012014

330

  • miles
The contact owns a 2004 BMW 330I. The contact received notification of NHTSA campaign number: 14V428000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Claremont, CA, USA

problem #26

Jul 152014

330

  • miles
The contact owns a 2004 BMW 330ci. The contact received notification of NHTSA campaign numbers: 14V428000 and 15V318000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Fort Collins, CO, USA

problem #25

Jan 142015

330

  • 120,000 miles
I side swiped a curb at a weird angle and it caused my drive side and passenger side side air bags to go off. The driver airbag exploded with such force that it broken my collar bone severely enough that I had to have surgery and metal plates put it to hold it back to together.

- Birmingham, AL, USA

problem #24

Nov 122014

330

  • 58,000 miles
There are 2 open recalls for airbags. BMW refuses to order parts (even though they sent me a letter) unless I bring the car to a dealer (130 miles round trip) for a 5 minute "inspection". they will then order the parts and I will have to return again (another 130 mile round trip) to have the work done. They are nice enough to offer a rental car at $35 a day but can't tell me how long it will take. I believe that BMW is intentionally creating this "inspection" obstacle requiring 2 trips to discourage people from having the work done. Shameful.

- The Villages, FL, USA

problem #23

Sep 162014

330

  • miles
The contact owns a 2004 BMW 330ci. The contact received notification of NHTSA campaign number: 14V348000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Atlanta, GA, USA

problem #22

Jan 192015

330 6-cyl

  • miles
2004 BMW 330xi. Consumer writes in regards to front passenger airbag recall replacement. The consumer stated the recall letter she received stated the work would be performed for free. However, she was charged $99.50 for the replacement of the air bag.

- Mattapan, MA, USA

problem #21

Mar 012014

330 6-cyl

  • 43,000 miles
I received a notice from BMW over a year ago that I would receive a recall notice for defective air bags in this vehicle and would be notified when and where to take it for replacement. To date I have heard nothing back from BMW. I contacted my local dealer, they said they know nothing about such a recall.

- Mesa, AZ, USA

problem #20

Mar 122015

330 6-cyl

  • 135,000 miles
I drove my car over a very minuscule crack in the road at an extremely low speed as I was making a turn and the passenger side airbag deployed. The car did not have a passenger at the time but the explosion of the airbag simultaneously blocked my view of the right side window while I was making a turn, put me into a state of shock and cut all power from my car. I was very lucky to have been the only person in the car while this happened and I was also fortunate enough to not have crashed into anything while my life was put in such severe danger from the state of chaos this airbag caused. I called BMW North America and they had stated that even though there is a recall for the passenger side airbag matching my car's VIN number, they said that the recall only covers the passenger side front airbag and not the side airbag!

- Queens, NY, USA

problem #19

Mar 142015

330

  • 190,135 miles
Air bag deployed without apparent cause. Disoriented drive ended up swerving to curb before coming to a rest. The passenger suffered from a broken nose and bruises to the face and was taken by ambulance. Both passenger and driver were wearing seat belt. Driver probably was spared any injury as she is near six foot and car seat is set back further. There was no alcohol involved in the incident, police arrived to the seen as issued no tickets or citation as they were driving within the speed limit and were not driving reckless. Road was a 4 lane divided road straight.

- ÿ Shland, VA, USA

problem #18

Sep 082014

330

  • 88,000 miles
The contact owns a 2004 BMW 330ci. The contact received notification of NHTSA campaign number: 14V428000 (air bags); however, the part to do the repair was unavailable. The contact was concerned about the timeframe of the recall repair and wanted the issue resolved as soon as possible. The approximate failure mileage was 88,000.

- Ranchopalosverdes, CA, USA

problem #17

Oct 012014

330

  • miles
The contact owns a 2004 BMW 340I. The contact received notification of NHTSA campaign number: 14V428000 (air bags). However, the part needed for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair to be performed. The manufacturer was notified of the failure. The contact had not experienced a failure.

- Spring, TX, USA

problem #16

Aug 012014

330

  • miles
S10 appropriate handling- letter to the secretary from constituent re copy of a letter addressed to CEO and president of BMW of North America ludwig willisch expressing disappointment with the lack of responsiveness and failure to complete repairs. The consumer received the air bag recall notice in August 2014. The dealer informed the consumer, the parts were not available. Updated 03/12/15

- San Carlos, CA, USA

problem #15

Jan 232015

330

  • miles
The contact owns a 2004 BMW 330ci convertible. The contact received notification of NHTSA campaign number: 14V428000 (air bags) however, the part needed for repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The vehicle had not experienced a failure.

- Bradenton, FL, USA

problem #14

Sep 152014

330

  • miles
The contact owns a 2004 BMW 330ci. The contact received notification of NHTSA campaign number: 14V428000 (air bags) however, the part needed to do the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Maynard, MA, USA

problem #13

Oct 282014

330 6-cyl

  • miles
I received a recall notice dated September 2014 from BMW regarding a defect in the front passenger airbag. I called my local dealer in ft myers fl on 10/28/14 to set up an appointment to get the repair done. I was told the part was out of stock and asked to leave my name and phone number and I would receive a call when it became available. Since I did not hear from the dealer I decided to follow up and called them on January 8, 2015. I was told the part was out of stock. The woman said they only receive small quantities at a time. Again, I was asked to leave my name and phone number and would be called when the part was restocked. How can BMW send out a recall notice asking you to call immediately to have the necessary repair performed as soon as possible when they don't supply the dealer with the part? I expected more from BMW. I certainly hope they do something to rectify the problem and expedite the repair!

- Cape Coral, FL, USA

problem #12

Jan 082015

330

  • miles
I received a recall notice months ago and BMW has yet to be able to replace airbag!! I drive across country twice a year and have already made the trip once since the recall notice. What can be done to get BMW to take action?? I can't believe they still have "no parts and a long backlog of people waiting" after all this time.

- Scottsdale, AZ, USA

problem #11

Dec 122014

330

  • miles
The contact owns a 2004 BMW 3 series. The contact received a notification of NHTSA campaign number: 14V428000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The VIN was not available. The contact had not experienced a failure. Updated 01/13/15

- Santa Monica, CA, USA

problem #10

Nov 142014

330

  • miles
The contact owns a 2004 BMW 330I. The contact received a notification for NHTSA campaign number: 14V428000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Hercules, CA, USA

Read the next 9 complaints »