really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
62,656 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #16

Apr 012018


  • 78,000 miles
Recall # 17V676, 17V683 it has been nearly a year and I'm still unable to make repair appointment with BMW dealer for reason of parts unavailable. My air conditioning system couldn't keep car cool enough as heat from the engine is high.

- Palo Alto, CA, USA

problem #15

Nov 012017


  • miles
In November 2017 I received two (2) recall notices for my 2009 BMW 328I. I was advised that the blower motor wiring (recall campaign # 17V-676) and PCV valve heater (recall campaign # 17V-676) were defective. I was further notified that no remedy for either defect was available at that time. It is now September 2018. I have contacted BMW and been advised that at this time a remedy remains unavailable. I am considering selling or trading in my vehicle but because this recall has not yet been completed my resale price may be lowered. If two (2) recall repairs have not been performed 10 months after a recall notice has been issued, why bother issuing the recall notice in November 2017 if it is for any other purpose than bureaucratic paper shuffling for BMW to claim to the NHTSA that BMW is going to fix a defect while actually doing nothing to remedy the defect?

- Brookhaven, GA, USA

problem #14

Nov 142017

335 6-cyl

  • miles
I went to the BMW dealership (to have the several recall performed on my car lastweek 1. recall id 263858 2. recall id 190318 3. recall id 190319 4. recall id 190320 5. recall id 174817 the service guy (https://www.stevenscreekbmw.com) told me that they cant honor the recall because my car has a rebuilt/salvage title my call VIN number [xxx] car BMW 335I 2009 base on my understanding recalls are a safety issue and by law have to be completed on the car no matter the branding on title. Pleases let me know the way to get the recall process. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Palo Alto, CA, USA

problem #13

Jun 132015


  • 81,000 miles
When starting car engine, its take a long time to crank up and get the engine going. It also sound really weak unlike when I first bought it. Engine also show warning engine malfunction light up from time to time.

- Garden Grove, CA, USA

problem #12

Dec 182016


  • 108,000 miles
The contact owns a 2009 BMW 335xi. While driving 50 mph, an abnormal noise was heard and the reduce engine power indicator illuminated. The contact lost control of the vehicle and it fishtailed into a ditch. The vehicle was not diagnosed or repaired. There were no injuries and a police report was not filed. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.

- North Ferrisburgh, VT, USA

problem #11

Dec 012016


  • 92,000 miles
Fuel injectors are faulty

- Brooklyn, NY, USA

problem #10

Feb 222016


  • 81,400 miles
My vehicles fuel consumption has worsened. Headlights flickers. Vehicle goes into limp mode often. Vehicle feels like it's choking or running on less cylinders. I have to constantly change my clock. Misfiring still occurring even after tune up. Loss of power. Waste gate rattle.

- Broken Arrow, OK, USA

problem #9

Nov 172015


  • 56,000 miles
Vehicle in straight, forward motion at highway speed (approx. 60mph) and engine power is reduced dramatically. Reaching a safe resting area posed significant risk due to lack of warning or descriptive vehicle fault. Smoke and/or steam emitting from engine compartment. Cause appears to be faulty electric water pump at 56,000 miles/5 years in service. Second occurrence.

- Saint Paul, MN, USA

problem #8

Aug 212015


  • 71,000 miles
On 8/21/2015, I was driving my 2009 BMW 335D to work when it suddenly lost power and started spewing smoke on jefferson ave. I pulled over near my work and saw smoke seeping in from the steering column. I exited the vehicle immediately and opened the hood and saw that the engine compartment was on fire. I ran inside my workplace and grabbed a fire extinguisher and cautiously returned to the vehicle. I was able to put out the fire. After filing a claim with state farm, the claims adjuster and plaza motor company BMW came to the determination that the car's wiring harness malfunctioned and that they're going to replace it. But that's not my issue. I'm concerned with how the fire started in the first place. Plaza motors nor state farm can tell me why or how it happened but they are willing to replace the defective part and have me drive the vehicle again without any assurances that this will never happen again. I was fortunate enough to had exited the vehicle before the car was engulfed in flames and I was also fortunate enough to had been close to a fire extinguisher. My complaint is that I feel like my claim is being handled in a very leisurely, run-of-the-mill manner akin to changing a flat tire or a dented bumper. But a car spontaneously catching fire is anything but typical. Plaza motors and state farm's casual nature is disconcerting to say the least. I do not feel safe driving this car ever again. I don't feel like BMW is taking any responsibility for their catch spontaneously catching fire. Also, one week prior to the fire, I had a diagnostics test conducted on my car by autohaus BMW in St. Louis, mo and the two minor issues were unrelated to the electrical fire.

- Florissant, MO, USA

problem #7

Jun 192015


  • 84,000 miles
Timing belt shredded after hitting a speed bump for the second time at low speeds.

- Woodland, CA, USA

problem #6

Feb 232015

335 6-cyl

  • 84,000 miles
Driving or standing the engine stalls. One recall was done and with no results.

- Surprise, AZ, USA

problem #5

Dec 092014

335 6-cyl

  • 71,000 miles
On the highway stuck in traffic going about 30-35 mph the car suddenly shuts off. This has happened 6-7 times now. 2 of those times I was taking a slow left hand turn it has died in the middle of the road with oncoming traffic almost hitting me. 2009 BMW 335D.

- Norman, OK, USA

problem #4

Apr 202013


  • 58,000 miles
Car was running very bad both check engine lights came on with one blinking total loss of power. The car was taken to certified BMW dealer who replaced fuel injectors, valve and tuned it up cost 3500 didn't solve the problem they said it's gas to air ratio is not correct the car misfiring on all cylinders the BMW dealer wants to charge me another 1600-2700 dollars to fix it. After picking the car up after the first repaired I was back in 2 days later. Dreyer and reinbold is the dealership. Updated 11/24/2014

- Carmel, IN, USA

problem #3

Mar 072012


  • 58,000 miles
The contact owns a 2009 BMW 335I coupe. The contact stated that while driving 40 mph, the vehicle began to lose power as the engine malfunction reduce power warning light illuminated on the instrument panel. The dealer was notified and advised the contact that she needed to turn the vehicle off for 15 minutes to correct the failure. The contact turned the vehicle off and allowed it to sit before restarting. The vehicle was restarted and functioned normally for several weeks before the failure recurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.

- Little Rock, AZ, USA

problem #2

Oct 012012

335 6-cyl Diesel

  • 59,700 miles
2009 BMW 335D, egr cooler cracks open and starts fuming unfiltered diesel exhaust into the environment and into cock pit of car. Highly dangerous gas has severe impact to occupants, car could not be driven as exhaust smell inside of car. BMW refuse to fix this under below mentioned recall as it does not include the cooler. Recall campaign no. 11E-A03: BMW voluntary emissions recall campaign scr catalyst, egr valve and/or def mixer and ECU software flash failed exhaust cooler makes the car illegal on road as it exceeds emission limits and is impacting the environment and is a health hazard.

- Glen Ellyn, IL, USA

problem #1

Sep 102012

335 6-cyl

  • 20,400 miles
It is a very dangerous problem with this vehicle that bmwna is well aware of, but insists that it is "normal behavior" for my car/transmission. I brought the car into the dealer, and they were able to reproduce it, but they were told by BMW that this was "normal behavior." The problem occurs when you slow down- like for a turn, but do not come to a complete stop. The dct transmission seems to have trouble figuring out what gear to select because when you step on the gas to accelerate, there is a very significant delay in the onset of power- up to 2-3 seconds. By this time, the driver is usually really digging into the throttle. The transmission finally picks a gear, which results in the car suddenly lurching forward, sometimes invoking the anti-skip control. The danger in this behavior occurs when making a turn into on-coming traffic after slowing down to around 10-15 mph. After the turn, the car is positioned in the traffic lane, but you have no power to accelerate into the flow of traffic. The oncoming cars are now closing in on your car at a fast rate, and you're basically stuck. This situation is most pronounced in the "auto" mode of the dct transmission, but also occurs to a lesser degree while in the manual mode when you select second gear in preparation for the turn. It is also very repeatable in both modes. These problems started occurring after a previous recall on this transmission where the engine would stall under hard braking or not shift under hard braking. The recall fixed that problem, but introduced this problem, which occurs almost every day whereas the previous problem only occurred during a specific situation. Thank you for looking into this dangerous matter.

- Vancouver, WA, USA