10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
13,465 miles

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The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #11

Jul 142010

335

  • 10,825 miles
I was driving uphill last night and an engine light came on and the navigation screen said reduced power. I had to shift down into third gear and put my foot to the floor and the car hardly kept going up the hill. I turned it off and then on again and all seemed fine. On the way home the same lights came on but then the service engine soon light came on and began flashing and the car began shaking and idling very rough. The car was very hard to drive and had almost no power whatsoever. Problem occurred again this morning and the car was taken to the dealership on a flat bed. This would be extremely dangerous if it happened at highway speeds or on an open stretch of highway with little access to services and/or repair facilities. The dealership says it is the high pressure fuel pump.

- Palos Verdes Estates, CA, USA

problem #10

Jul 152010

335

  • 4,315 miles
Fuel pump failure while driving on the highway at 65mph. Complete loss of power and engine.

- Charlotte, NC, USA

problem #9

May 302010

335

  • 8,000 miles
2009 BMW 335I high pressure fuel pump failed on May 30th. I was able to drive the car home with reduced power. I subsequently brought the car to mountain view BMW on June 10th. New fuel pump was installed with software update.

- San Mateo, CA, USA

problem #8

Jun 022010

335

  • 11,000 miles
During routine driving there is a sudden loss of power due to a defective high pressure fuel pump. The pump has already been replaced once by BMW and the car is going back into the shop for a second time to replace the pump again.

- Brookline, MA, USA

problem #7

May 282010

335

  • 9,500 miles
2009 BMW 335I, high pressure fuel pump failure. 9500 miles on vehicle. Engine is slow to start. While driving and RPM above 3000, check engine light comes on and engine reduces power significantly. If pump were to fail completely, engine would die, leaving driver without power steering. This could be a major safety problem on highways with dense traffic. After reading internet blogs on vehicle, this is a known defect for BMW N54 engines. Some drivers have had the pump replaced multiple times with same outcome each time.

- Alexandria, VA, USA

problem #6

May 132010

335

  • 4,100 miles
Fuel pump failed on BMW 335I. On the freeway, car information panel indicated "engine malfunction -- reduced power" and the car went into a limp mode, with radically low power and rough running. Because of the prevailing speed of rush hour traffic, my inability to maintain normal freeway speed did not seriously endanger me or other motorists. I am reporting this failure because I have learned that the same failure is epidemic with all applications of the engine in my car. Injuries are inevitable if the defective fuel pump is not redesigned.

- Pacific Palisades, CA, USA

problem #5

Apr 262010

335

  • 11,000 miles
Fourth replacement of hpfp on 2009 BMW 335 xi less than 12K miles. Less than 12 months old.

- Aurora, CO, USA

problem #4

Apr 062010

335

  • 7,200 miles
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) I am the owner of a 2009 BMW 335I purchased August 2009. On April 6, 2010, I started the engine in the morning and was greeted with long cranks and the check engine light turned on with an error message of engine failure, reduced power. The car has been fine before this morning at 7,200 miles approx. I contacted the dealer and was told to bring it in. The car was still drivable. On the way to the dealership, the car stalled and completely lose power on the highway and on the inside street causing me to have to quickly put the gear in P and restart the car. I informed the dealer about the stall and engine failure but was met with no regards. The dealer informed me that it is a high performance fuel pump failure. Please investigate the issue as I do not want to be driving on the highway and have the engine completely stall and shut down again. [xxx]

- Richardson, TX, USA

problem #3

Dec 152009

335

  • 3,000 miles
Vehicle lost power, engine lite came on. Took for repair, was told since it wasn't doing it @ time I brought it in BMW wouldn't repair. A couple months later> same thing happened but it died this time & left me stranded. My new car now has 7,000 miles and I don't trust it! calling them to come get it today.

- Tell City, IN, USA

problem #2

Mar 182010

335

  • 6,600 miles
BMW 335I car has cranking problems. Dealer reset computer. While driving at hi-way speed car failed. Power went to half. Speed drop from 65 to 35 in seconds. There appears to be an issue with fuel pump which BMW has failed to address. Car has 6,600 miles.

- Midland Park , NJ, USA

problem #1

Feb 042010

335

  • 2,100 miles
I was driving and the high pressure fuel pump on my 2009 BMW 335I went out and I received a warning sign indicating reduced power. The car died in the middle of the road. Potentially unsafe with cars coming at me as my vehicle came to a stop in the middle of the road.

- Bakersfield, CA, USA