BMW is recalling certain model year 2012 BMW 3-series vehicles manufactured from October 19, 2011, through March 18, 2012, that have front seat head restraints that exceed the downward movement limit of 25mm in the highest position. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard no. 202A, "head restraints."
BMW will notify owners, and dealers will attach a clamp to the front seat head restraint posts, free of charge. The safety recall began on May 30, 2012. Owners may contact BMW customer relations and services at 1-800-525-7417.