10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
10,959 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

May 272021

428

  • 75,000 miles
The contact owned a 2015 BMW 428i. The contact stated that while driving approximately 50 MPH, the vehicle drove over a pot and the air pressure monitoring system warning had displayed. After stopping the vehicle, flames and smoke were present coming from the front driver side wheel well. The fire department was called to the scene but the vehicle was completely engulfed in flames and was destroyed. The cause of the failure was not determined due to the extent of the fire damage. A police report was taken and the vehicle was towed away. The manufacturer was contacted regarding the failure. The local dealer was not contacted. The failure mileage was 75,000.

- Lake Hiawatha, NJ, USA

problem #6

Oct 162019

428

  • 10 miles
BMW 428I shut off while driving on a busy freeway. I was barely able to glide to the side. Unable to re-start with the vehicle partially blocking the slow lane. After few minutes it started again

- Colton, CA, USA

problem #5

Nov 042018

428

  • miles
The contact owns a 2015 BMW 428I. While driving over 70 mph, the vehicle suddenly stalled without warning in the middle lane. While the vehicle was coasting to the side of road, it drastically decelerated and lost power, which made it extremely difficult to maneuver. As a result, the contact crashed into a ditch. The air bags deployed on the driver's side. The driver experienced whiplash, cuts, and bruises to the arms, which required medical attention. The vehicle was towed to the contact's residence. A police report was filed. The insurance company was notified of the crash. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15V189000 (fuel system, gasoline). The manufacturer was notified of the crash and the contact was waiting on a response to determine if there would be an investigation. The failure mileage was not available.

- Thousand, GA, USA

problem #4

Apr 182018

428

  • miles
While playing music the bluetooth will randomly disconnect or play the wrong song on iphone 8, if connected through usb it will cut in and out as if it connecting and disconnecting. The windows when rolled up and or down will make a squeaking noise. I have video proof but file type and size arent compatable

- San Jose, CA, USA

problem #3

May 252017

428

  • miles
1st I was driving and my sterring wheel locked up on me and I crashed... I reported the issue to BMW they initated an investigation that took nearly 6months and ruled not in my favor... 2nd incident... my horn failed and caused and accident after I had just gotten my vehicle serviced... I got the horn repair from BMW again and currently its not working at all....from the time ive gotten this expensive vehicle it has caused me problelm and BMW is doing nothing about it.....

- Philadelphia, PA, USA

problem #2

May 112015

428

  • miles
The contact owns a 2015 BMW 428I. The contact stated that the vehicle stalled several times and was unable to restart. The contact had to tow the vehicle more than once due to the failure. The contact reported the failure to the dealer more than once and they were not able to replicate and diagnose the failure. The manufacturer provided no repair solution. The vehicle was unable to be driven due to the failure occurring without warning. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15V189000 (fuel system, gasoline). The failure mileage was not available.

- Valdosta, GA, USA

problem #1

Sep 162015

428

  • 1,700 miles
I smelled a funny smell, and then the entire dash went black. A "engine malfunction" warning came on. I stopped right away, got out of the car just as it burst into flames. The entire incident happened in a matter of seconds.

- Rancho Mirage, CA, USA