I finance my car in 2016, the car was purchased at a third-party dealership, it only one previous owner. My car has two major recalls, BMW never notified me that there were any recalls and I never got any compensation such as fixing the car. Long story I lost my car in a car fire last year. My car was completely totaled and the car caught wire out of nowhere. I put an investigation through BMW of North America but they weren-€™t helpful and they compensate me for all the damages and losses that I lost due to the fire in my car. I just saw a new recall for more than 900,000 cars and I wanted to make sure that A- every recalls was served or down my car and B- if there-€™s a new recall related to my car fire I-€™m entitled to repairs monetary damages since I lost my car.

- Lake Hiawatha , NJ, USA

Drivers side rear control arm snapped in half (sheered cut). The aluminum solid piece broke in half, this is to knowledge an oem original part that was not replaced. Resulted in suspension and alignment issue, uneven tread wear on all four tires (excessive wear on short amount of time causing me to replace all tires).

- Powder Springs , GA, USA

Rear backup camera stopped working when backing car up. Also rear tailgate electric hatchopening stopped working along with lights. Dealer troubleshot problems and couldn-€™t determine failure cause but stated real tail gate control module needed replacement. Picked up car from dealer and the problems resolved themselves! Been working for several weeks so far but seems this might be an intermittent problem. Contacted BMWUSA to ask for Good Will repair but was denied due to mileage being outside base warranty. This is a potential crash hazard.

- Hanover, MD, USA

I was driving on the highway with no cars around me and my sunroof exploded outward.

- Gilbert, AZ, USA

The door locks have become -€˜sticky-€™. This means that when pulling on the interior door release handle, the lock is moving to a stuck position that is not permitting egress. While the solution of pushing the central unlock button is currently viable, it would not work in a total electrical failure, or a situation of a vehicle submersion in water. This is a dangerous situation, potentially leading to passenger entrapment if the motors or lock mechanism fail. A manual unlock MUST be possible, but as this vehicle has aged, has become problematic. I experience this most on days with significant temperature swings, and will note that I experienced the exact same problem in my 2005 BMW 3 series, which was reported and repaired at cost to me, Basic passenger safety should not require this repair or cost. The mechanism in question is flawed and deserves investigation.

- Gaithersburg, MD, USA

Car has a future they calling connect BMW. That future is not working on my car. I can't open or close, or use ventilation or any future is not useable on app. I paid for all futures and didn't working I took the 2 different BMW services and they told me it's manufacture problem you have to contact with BMW genius department. I contacted with them and they took my information and they told me we will contact with you. They contact with me ones and told me we are still working on it. And 1 year passed and they not fixing my problem.

- Kansas City, MO, USA

The condensor freezes and no air comes out of the vents. It does not matter if select different vents or temperatures. I bought my car at the end of February 2019 and it has happened three times. When I look online it has been an ongoing problem for several years. I called BMW North american three times. The second time a manager told me several untruths to get me off of the phone. Today when I told to someone, I found out that I was lied to. The first time it happened was at night in the rain. I had to constantly put my windows down during a down pour to keep the windows clean. It is now spring during the hotter temperature it is going to be no better. It froze on a day that it was in the 80's. the car would not cool down. The fan was blowing on high and the passenger's dashboard was extremely hot. It felt like the car was going to catch on fire on top of the car not cooling off.

- Sewell, NJ, USA

Recently the drivers side door will remain locked when trying to open from inside the vehicle. At the time this happened the car was parked, off, and I was attempting to exit the vehicle to go into a grocery store

- Fairview, OR, USA

While playing music the bluetooth will randomly disconnect or play the wrong song on iphone 8, if connected through usb it will cut in and out as if it connecting and disconnecting. The windows when rolled up and or down will make a squeaking noise. I have video proof but file type and size arent compatable

- San Jose, CA, USA

Explosion of sunroof while driving without any apparent reason. Was not driving undee any overpass and I didn't see any objects hitting the car. Heard a big boom and suddenly I was covered in glass from the sunroof. Had minor cuts on face and hands

- Northville, MI, USA

1st I was driving and my sterring wheel locked up on me and I crashed... I reported the issue to BMW they initated an investigation that took nearly 6months and ruled not in my favor... 2nd incident... my horn failed and caused and accident after I had just gotten my vehicle serviced... I got the horn repair from BMW again and currently its not working at all....from the time ive gotten this expensive vehicle it has caused me problelm and BMW is doing nothing about it.....

- Philadelphia, PA, USA