2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,000 miles

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problem #5

Nov 012018

550

  • 40,000 miles
The contact owns a 2012 BMW 5-series. The contact stated that the vehicle excessively overheated without warning. The contact constantly had to exercise caution in the event that the vehicle may have reduced engine power and was uncertain if the failure would result in a fire. BMW gallery of norwood (918 boston providence hwy, norwood, MA 02062, (888) 441-2338) was notified of the failure, but had not specified if the failure was related to any recall campaigns or technical service bulletins. The dealer stated that further diagnostic testing was required. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The VIN was not available. The approximate failure mileage was 40,000.

- Westwood, MA, USA

problem #4

Jul 232017

550

  • 112,000 miles
The contact owns a 2012 BMW 550I. While driving approximately 50 mph, the vehicle shook. The contact pulled over and turned off the vehicle. Shortly afterwards, the engine malfunction warning indicator illuminated and the vehicle shook again. The contact pulled over a second time and turned off the vehicle; however, it failed to restart the second time. The contact had the vehicle towed to nally BMW in Decatur, ga where it was diagnosed that there were metal shavings in the oil and there was a loud knocking sound in the engine. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was included in customer service recall number: N63. Repairs needed to be performed to the engine in order to avoid the failures listed previously. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under the warranty and opened a case regarding the failure. The approximate failure mileage was 112,000.

- Coyners, GA, USA

problem #3

Aug 122016

550

  • 58,700 miles
I was driving at about 65 mph on a highway uphill, engine completely stalled, no power, got a message "drive-train malfunction, no maximum output, drive moderately". I was surrounded by cars/semi trucks, very dangerous situation. Managed to pull over on the should. Could not restart car, got a message "automatic start/stop deactivated: Engine will not start automatically. Press the start/stop button to start the engine." About 30 mins after engine stalled, I finally restarted the car. Continued to drive on the highway for about 10 miles @ 60-65 mph. At a local street, as I slowed down to approach a traffic light, engine stalled again, no power, car stopped in the middle of road, got the two same messages, could not start car. About 30 mins after engine stalled, I finally started the car.

- Blacksburg, VA, USA

problem #2

Dec 222014

550 8-cyl

  • 40,800 miles
The car threw a drive train malfunction code which happens weekly on these engines and the car jumped a lane as it misfired and went into limp driving mode. If there was cars next to me there would have been a crash. Since then BMW has issued a customer campaign on the N63 engine effecting thoughts of cars. They are changing tons of parts from injectors to fuel rails. It should be a full blown recall and the NHTSA should get involved on this. My car has been in the shop since 12/23 and still has not been repaired correctly. I have a feeling you are going to be getting thousands of these complaints against BMW. They need to be held accountable for these failures.

- Hopewell Junction , NY, USA

problem #1

Sep 112014

550

  • 8,500 miles
The contact owns a 2012 BMW 550I. The vehicle stated that while driving at 30 mph, the vehicle stalled as all the warning lights illuminated. The vehicle failed to restart after numerous attempts. The vehicle was taken to a dealer where it was diagnosed that the vehicle was hydro-locked. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 8,500. The VIN was not available.

- Parker, AZ, USA