really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
50,901 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

May 082019


  • miles
Takata recall check engine light on drivetrain light

- Richmond, CA, USA

problem #7

Mar 042019


  • 97,200 miles
I was driving up I-5, in the third lane when all of a sudden I got a drivetrain malfunction message on my screen I noticed that all acceleration was lost and knew I must pull out of the road for at the speed allowed I was bound to get rear ended on a busy highway like this car in back of me began to honk as I signaled to be allowed move out the road cars proceeded to just go fast and almost got hit a couple times.

- Lakeport, CA, USA

problem #6

Mar 112019


  • 10 miles
Electric water pump, I took my BMW to the dealership in which they told me that they needed to change the water pump, they have a recall for the 2011 and above but not for the 2009 and my vehicle is having the same exact problems as the recall states

- Fayetteville, NC, USA

problem #5

Mar 292017


  • 112,000 miles
The contact owns a 2009 BMW 750I. While driving 35 mph, the vehicle began to change gears and smoke was seen coming from the exhaust. Also, the check engine warning indicator illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with an oil leak and unknown parts in the engine needed to be replaced. The contact was unable to remember the engine component that need repair. The contact was informed that, in order to avoid total engine failure, he would need to keep adding oil to the engine. The vehicle was taken to the dealer (reeves BMW tampa, 109 E fowler ave, tampa, fl 33612, (813) 936-5500) where it was diagnosed that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 112,000.

- Lutz, FL, USA

problem #4

Jan 232018


  • 32,000 miles
The issue began as I was driving North on the express way and the car stopped while going 50mph. It was raining that day and stated I had a drive train malfunction I thought my daughter and I were going to die. Since then I have had the car towed over 6 times and even what I thought was repaired after a $3400 bill from a certified mechanic. I was told it would cost 15K to repair. I currently still owe 15K on this car still. This is regarding a recall that BMW wants to charge me a $600 diagnostic fee for. This is before doing any work. However the campaign claims it is free.the recall bulletin went out in 2015 for cars 2009-2015. I was never notified of the of this recall I found out my self. My car has been towed over 4 times. One shop had it for 2 months and I was finally told that it needs the N63 customer care package. I decided to have it towed to reeves BMW. After the young lady at the reservation desk confirmed that the N63 was a courtesy. The service manager then tells me that they need to run an hour diagnostic which I agreed to for $179. Now I get a call that they need to run a $600 diagnostic. I have never heard of being charged for a diagnostic on a recall. When I looked up information on this, there have been many class action lawsuits on this issue. I am frustrated as I have already spent thousands of dollars on this vehicle and they will not honor the recall bulletin. On top of this, I was told I'd hear back on Monday, January 22nd. I never heard back. I explained to the service advisor that I travel for work and sometimes I am out of pocket. A storage fee. I have reached out to BMW North America and they told me to take it in to reeves. The car doesn't have over 80K miles on it and it has been giving me issues since it was purchased with only 29K miles. The car will die while in motion at any given moment.

- Lutz, FL, USA

problem #3

Apr 142017


  • 106,000 miles
My vehicle began stalling while stopped at traffic lights approximately once a week about 3 months ago. The vehicle would not restart until after sitting for at least 1 hour and would restart and run as if nothing happened. I had my mechanic inspect the vehicle and there were no codes to indicate the problem so he changed the low pressure fuel pump. The problem continued 1 week after pump replacement. My mechanic suggested I take the vehicle to a BMW dealership for inspection. I took the vehicle to BMW global imports in atlanta. Their mechanic suggested I change the battery and spark plugs. The rep said there were a lot of low voltage errors which may have caused the stalling. The vehicle never ran rough and and would always start except after stalling. So I changed the battery and the vehicle began stalling 1 hour after installation and the problem became more frequent. The original battery was tested and did not have any problems. The original battery was put back in the vehicle and now the vehicle will shut down in 1 hour. My original mechanic also attempted to re-flash or update all the computer software and it still stalls. The screen always displays "fuel system malfunction" when the error occurs. The problem only occurs when the vehicle is stopped. No one seems to know what the problem is and I have heard stories of other BMW owners with the same problem.

- Atlanta, GA, USA

problem #2

Aug 192016


  • 60,000 miles
09 BMW 750li suddenly slowed down on the highway after a dsc malfunction/ transmition malfunction light came on. Vehicle just received the N63 recall service. This is vary dangerous. The vehicle would not accelerate at all. Vehicle was traveling around 70 miles per hour before it started shaking and slowing down in fast moving traffic.

- Raleigh, NC, USA

problem #1

Apr 132015


  • miles
The contact owns a 2009 BMW 750I. The contact stated that the vehicle was taken to the dealer for a service campaign (B001314 - N63), but there was no permanent remedy for the condition. The vehicle was also taken to an independent mechanic for further inspection and diagnostic testing. Months later, while driving at an unknown speed, the warning light flashed for a drivetrain malfunction, the vehicle drastically reduced speed and stalled. The vehicle was not able to be driven and was towed to a dealer for diagnostic testing. The vehicle was not repaired. The failure mileage was not available.

- Miramar, FL, USA