Technical Service Bulletins (TSBs) for the 2019 M5 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #B360121

      Date Announced:
      JAN 08, 2024
      NHTSA ID:
      #10249018

      At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. Read More »

    • TSB #B320223

      Date Announced:
      JAN 04, 2024
      NHTSA ID:
      #10249017

      SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time ... Read More »

    • TSB #B320223

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10242691

      ?Unusual noises occur only when operating the steering column in the axial direction. Read More »

    • TSB #B320420

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10239604

      A groaning type noise is heard during the height adjustment. Read More »

    • TSB #B320420

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235181

      A groaning type noise is heard during the height adjustment. Read More »

    • TSB #B612922

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10230732

      The saved steering column positions, vertical and horizontal, are not stored long term. Read More »

    • TSB #B661519

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10211809

      The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »

    • TSB #B662419

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206690

      Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »

    • TSB #B610721

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10203340

      Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel. Read More »

    • TSB #B662419

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10204661

      Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column. Read More »

    • TSB #B662419

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186895

      REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »

    • TSB #B320420

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10182608

      GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment. Read More »

    • TSB #B320420

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10182907

      GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment. Read More »

    • TSB #B320320

      Date Announced:
      SEP 01, 2020
      NHTSA ID:
      #10181219

      FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Read More »

    • TSB #B320420

      Date Announced:
      SEP 01, 2020
      NHTSA ID:
      #10181220

      GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment. Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    • TSB #B340414

      Date Announced:
      APR 01, 2021
      NHTSA ID:
      #10194296

      Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »

    SUSPENSION

    • TSB #B330319

      Date Announced:
      DEC 01, 2019
      NHTSA ID:
      #10170576

      SERVICE ACTION: CHECKING THE THRUST WASHER AND THE REAR AXLE ANTI-ROLL BAR. On vehicles with an incorrect setting of the thrust washer contact between the thrust washer and the sway bar may occur over time. Read More »

    BRAKES (PWS)

    • TSB #B341019

      Date Announced:
      DEC 01, 2019
      NHTSA ID:
      #10170577

      HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required. Read More »

    • TSB #B621019

      Date Announced:
      DEC 01, 2019
      NHTSA ID:
      #10170589

      INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #B340714

      Date Announced:
      OCT 13, 2023
      NHTSA ID:
      #10244237

      Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop. CAUSE Material- Read More »

    • TSB #B341019

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10203336

      Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »

    • TSB #B341019

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10201141

      Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »

    SERVICE BRAKES, AIR:DISC

    • TSB #B340414

      Date Announced:
      APR 01, 2021
      NHTSA ID:
      #10194296

      Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »

    • TSB #B360121

      Date Announced:
      APR 01, 2021
      NHTSA ID:
      #10194298

      Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »

    PARKING BRAKE

    • TSB #B510221

      Date Announced:
      MAR 01, 2021
      NHTSA ID:
      #10190850

      AIR DUCT COVER LOOSE OR MISSING: The air duct cover (fender mounted) may be loose or missing. Prolonged high-speed driving can cause movements of the fender, causing the air duct to become loose. Read More »

    • TSB #B513016

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174015

      TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Read More »

    ENGINE (PWS)

    • TSB #B662419

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206690

      Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »

    • TSB #B610421

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10200237

      The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »

    • TSB #B662419

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186233

      REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »

    • TSB #B610520

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174019

      CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #B170222

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10225107

      Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166). Read More »

    • TSB #SIB640222

      Date Announced:
      MAY 01, 2022
      NHTSA ID:
      #10214989

      Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). Read More »

    • TSB #B110621

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10203332

      When performing an engine oil service on vehicles equipped with a S63M engine the ETK states to use "Setoil filter element" P/N 11 42 5 A33 C43. Read More »

    • TSB #SIB 62 03 21

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10202474

      When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD). Read More »

    • TSB #B510221

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10188939

      AIR DUCT COVER LOOSE OR MISSING: Prolonged high-speed driving can cause movements of the fender, causing the air duct to become loose. Read More »

    • TSB #B160420

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186216

      ?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. Read More »

    • TSB #B120220

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171482

      THE MIL IS ILLUMINATED WITH OXYGEN SENSOR FAULTS STORED: One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and/or an illuminated malfunction indicator lamp ... Read More »

    • TSB #B120419

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171483

      DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

    • TSB #SIB090121

      Date Announced:
      MAY 01, 2022
      NHTSA ID:
      #10215750

      BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #B160123

      Date Announced:
      JAN 05, 2024
      NHTSA ID:
      #10249015

      A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). Read More »

    • TSB #B160123

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10239602

      A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). Read More »

    • TSB #B160420

      Date Announced:
      NOV 01, 2020
      NHTSA ID:
      #10184574

      TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. Read More »

    ELECTRICAL SYSTEM

    • TSB #B611305

      Date Announced:
      JAN 11, 2024
      NHTSA ID:
      #10249027

      The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »

    • TSB #B610524

      Date Announced:
      JAN 05, 2024
      NHTSA ID:
      #10249032

      The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »

    • TSB #B630821

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10239611

      Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of ... Read More »

    • TSB #B651523

      Date Announced:
      MAY 01, 2023
      NHTSA ID:
      #10238090

      After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. Read More »

    • TSB #B840822

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235205

      The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »

    • TSB #SIB651312

      Date Announced:
      MAY 01, 2022
      NHTSA ID:
      #10214990

      The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »

    • TSB #B662419

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206690

      Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »

    • TSB #B840621

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206692

      The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. Read More »

    • TSB #B840917

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206693

      While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection). Read More »

    • TSB #B650919

      Date Announced:
      NOV 01, 2021
      NHTSA ID:
      #10205070

      Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption. Read More »

    • TSB #B001020

      Date Announced:
      NOV 01, 2021
      NHTSA ID:
      #10205600

      BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update. Read More »

    • TSB #B640821

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10204659

      The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. Read More »

    • TSB #B650721

      Date Announced:
      MAY 01, 2021
      NHTSA ID:
      #10200482

      HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g. Read More »

    • TSB #B612620

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186223

      ?BMW DIGITAL KEY CARD IS NOT DETECTED WHEN PLACED ON THE NFC TRAY: The customer may have the following complaints: The Digital Key Card cannot be activated on the NFC (near field communication) charging tray (the activation pop-up does ... Read More »

    • TSB #B620320

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186224

      MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated. Read More »

    • TSB #B652120

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186231

      ?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »

    • TSB #B661820

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186232

      ?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations. Read More »

    • TSB #B662419

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186233

      REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »

    • TSB #B661820

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186894

      ?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations. Read More »

    • TSB #B320420

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10182608

      GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment. Read More »

    • TSB #B090218

      Date Announced:
      AUG 01, 2020
      NHTSA ID:
      #10179748

      NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »

    • TSB #B651520

      Date Announced:
      AUG 01, 2020
      NHTSA ID:
      #10179821

      HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". Read More »

    • TSB #B661919

      Date Announced:
      AUG 01, 2020
      NHTSA ID:
      #10179824

      COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »

    • TSB #B662419

      Date Announced:
      AUG 01, 2020
      NHTSA ID:
      #10179825

      REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »

    • TSB #B610419

      Date Announced:
      JUL 01, 2020
      NHTSA ID:
      #10179003

      VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. Read More »

    • TSB #B610419

      Date Announced:
      JUN 01, 2020
      NHTSA ID:
      #10177628

      VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. Read More »

    • TSB #B610520

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176377

      CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »

    • TSB #B611220

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176379

      TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment. Read More »

    • TSB #B660920

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176380

      SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated. Read More »

    • TSB #B650820

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174031

      DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »

    • TSB #B720417

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174319

      FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Read More »

    • TSB #B840214

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174320

      CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »

    • TSB #B611220

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10175283

      TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment. Read More »

    • TSB #B661418

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10175291

      CHECK CONTROL MESSAGE CROSSING TRAFFIC WARNING WHILEPARKING: The check control message (CCM) "Crossing traffic warning. It is possible to continue driving" can appear when parking. Read More »

    • TSB #B840120

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10175292

      BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. Read More »

    • TSB #B840220

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10175293

      REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2). Read More »

    • TSB #B610520

      Date Announced:
      FEB 01, 2020
      NHTSA ID:
      #10172497

      CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »

    • TSB #B120220

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171482

      THE MIL IS ILLUMINATED WITH OXYGEN SENSOR FAULTS STORED: One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and/or an illuminated malfunction indicator lamp ... Read More »

    • TSB #B840120

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171502

      BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. Read More »

    • TSB #B840220

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171503

      REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2). Read More »

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

    • TSB #B610722

      Date Announced:
      APR 01, 2022
      NHTSA ID:
      #10212795

      Check Control message (CCM) displays "Vehicle key missing" after engine start. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #B620223

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235198

      In SPORT mode, a black square appears in the RPM gauge (tachometer) section of the instrument cluster display. Read More »

    • TSB #B620919

      Date Announced:
      DEC 01, 2019
      NHTSA ID:
      #10170588

      INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster). Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #B090221

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10239599

      With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. Read More »

    • TSB #SIB090121

      Date Announced:
      MAY 01, 2022
      NHTSA ID:
      #10215750

      BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. Read More »

    • TSB #B611621

      Date Announced:
      NOV 01, 2021
      NHTSA ID:
      #10205095

      The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle. Read More »

    • TSB #SIB 62 03 21

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10202474

      When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD). Read More »

    • TSB #B610421

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10200237

      The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »

    • TSB #B651121

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10200247

      SiriusXM satellite radio is not working and does not display a channel list. Read More »

    • TSB #B340121

      Date Announced:
      JAN 01, 2021
      NHTSA ID:
      #10187475

      DYNAMIC STABILITY CONTROL (DSC) UNIT DOES NOT RESPOND AFTER PROGRAMMING: After programming the vehicle using ISTA, the DSC control unit does not respond. Read More »

    • TSB #B652020

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186230

      ?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite. Read More »

    • TSB #B160420

      Date Announced:
      NOV 01, 2020
      NHTSA ID:
      #10184574

      TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. Read More »

    • TSB #B650709

      Date Announced:
      JUL 01, 2020
      NHTSA ID:
      #10179009

      NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. Read More »

    • TSB #B651220

      Date Announced:
      JUL 01, 2020
      NHTSA ID:
      #10179010

      BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3). Read More »

    • TSB #B660817

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171498

      REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018. Sporadically when the rear view camera is activated no image appears in the display. Read More »

    EXTERIOR LIGHTING

    • TSB #B630821

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10239611

      Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of ... Read More »

    • TSB #B630418

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235200

      One or more of the LED daytime running lights are dim or discolored. Read More »

    • TSB #B630418

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10200241

      One or more of the LED daytime running lights are dim or discolored. Read More »

    • TSB #B630421

      Date Announced:
      MAR 01, 2021
      NHTSA ID:
      #10190863

      AUTOMATIC HIGH BEAM DOES NOT DIM AUTOMATICALLY: The automatic high beams may not automatically dim to low beams. Read More »

    • TSB #B630121

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10188949

      BRAKE LIGHT REMAINS LIT AFTER BRAKE PEDAL RELEASE: The trunk-mounted brake light remains lit for several seconds after the brake pedal is released. Read More »

    VISIBILITY

    • TSB #B611222

      Date Announced:
      OCT 01, 2022
      NHTSA ID:
      #10227558

      After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost. Read More »

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    • TSB #B540521

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10242698

      ?The sunroof will not operate in either direction. Read More »

    • TSB #B540521

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10228433

      The sunroof will not operate in either direction. There are NO faults stored related to the sunroof. If the vehicle has any faults stored related to the sunroof, this bulletin does not apply. Read More »

    VISIBILITY:WINDSHIELD WIPER/WASHER

    • TSB #B612315

      Date Announced:
      NOV 01, 2020
      NHTSA ID:
      #10184584

      Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #B640821

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10239614

      The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. Read More »

    AIR BAGS

    • TSB #B513016

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174015

      TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Read More »

    SEAT BELTS

    • TSB #B720321

      Date Announced:
      MAY 01, 2021
      NHTSA ID:
      #10200485

      M5 CS PRECRASH SAFETY BELT TENSIONING TRIGGERS PREMATURELY IN CERTAIN SITUATIONS: In certain situations, when the vehicle is being driven more dynamically and repeated heavy braking may berequired, the Precrash Safety Belt tightening ... Read More »

    SEAT BELTS:FRONT:BUCKLE ASSEMBLY

    • TSB #B720417

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174319

      FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Read More »

    STRUCTURE

    • TSB #B511218

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10188943

      TRIM STRIP IS LOOSE OR DETACHED FROM ROOF: The roof trim strip may be loose or detached. The roof trim strip adhesive was not sufficient. Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #B514616

      Date Announced:
      MAY 01, 2023
      NHTSA ID:
      #10238081

      Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator. Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #B540521

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10242698

      ?The sunroof will not operate in either direction. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #B511818

      Date Announced:
      AUG 01, 2020
      NHTSA ID:
      #10179816

      DOORS WILL NOT COMPLETELY LATCH: One or more doors will not completely latch or will open to the first stage at times. The door lock strikers may be misadjusted. Read More »

    • TSB #B661919

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174317

      COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »

    • TSB #B511319

      Date Announced:
      DEC 01, 2019
      NHTSA ID:
      #10170579

      DOOR LATCHING COMPLAINTS IN COLD WEATHER: Below freezing ambient temperatures: One or more doors (front or rear) may not open when attempting to enter or After opening they may not correctly latch A leaking seal on the outer Bowden ... Read More »

    VEHICLE SPEED CONTROL:CRUISE CONTROL

    • TSB #B661520

      Date Announced:
      NOV 01, 2020
      NHTSA ID:
      #10184592

      ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated. Read More »

    TIRES

    • TSB #B011220

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186206

      BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and ... Read More »

    WHEELS

    • TSB #B270220

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176367

      JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no ... Read More »

    SEATS

    • TSB #B520121

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10242694

      ?The front seat will not calibrate/initialize, and the stored faults cannot be deleted. Read More »

    • TSB #B720417

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10230738

      Acoustic and visual warnings indicate that the front passenger seat is occupied, and the safety belt is not fastened when the seat is actually unoccupied. Read More »

    • TSB #B520121

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10200234

      Front seat will not calibrate/initialize, and the stored faults cannot be deleted Read More »

    • TSB #B520121

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10188945

      SEAT FAILS TO INITIALIZE DUE TO MISSING END STOP: Front seat will not calibrate/initialize. Read More »

    • TSB #B652120

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186231

      ?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »

    ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

    • TSB #B340121

      Date Announced:
      JAN 01, 2021
      NHTSA ID:
      #10187475

      DYNAMIC STABILITY CONTROL (DSC) UNIT DOES NOT RESPOND AFTER PROGRAMMING: After programming the vehicle using ISTA, the DSC control unit does not respond. Read More »

    LANE DEPARTURE

    • TSB #B661519

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10211809

      The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »

    • TSB #B270220

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176367

      JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no ... Read More »

    LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

    • TSB #B841422

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235206

      Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). Read More »

    BACK OVER PREVENTION

    • TSB #B320420

      Date Announced:
      NOV 01, 2021
      NHTSA ID:
      #10205616

      A groaning type noise is heard during the height adjustment. Read More »

    • TSB #B662919

      Date Announced:
      MAR 01, 2021
      NHTSA ID:
      #10190867

      TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »

    • TSB #B661720

      Date Announced:
      NOV 01, 2020
      NHTSA ID:
      #10184594

      SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID ... Read More »

    • TSB #B660817

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174316

      REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020. Sporadically when the rear view camera is activated no image appears in the display. Read More »

    • TSB #B660817

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171498

      REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018. Sporadically when the rear view camera is activated no image appears in the display. Read More »

    BACK OVER PREVENTION:SOFTWARE

    • TSB #B090321

      Date Announced:
      FEB 01, 2022
      NHTSA ID:
      #10214254

      In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint. Read More »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #B662919

      Date Announced:
      NOV 01, 2020
      NHTSA ID:
      #10184595

      TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #B840621

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206692

      The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. Read More »

    EQUIPMENT

    • TSB #B840822

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235205

      The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »

    • TSB #B110621

      Date Announced:
      APR 01, 2022
      NHTSA ID:
      #10212785

      Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 ... Read More »

    • TSB #B661519

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10211809

      The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »

    • TSB #B652121

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206688

      SiriusXM satellite radio is not working and does not display a channel list. Read More »

    • TSB #B840621

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206692

      The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. Read More »

    • TSB #B840917

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206693

      While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection). Read More »

    • TSB #B511921

      Date Announced:
      NOV 01, 2021
      NHTSA ID:
      #10205089

      A faulty componnent inside the trunk spindle drive. Read More »

    • TSB #B090121

      Date Announced:
      NOV 01, 2021
      NHTSA ID:
      #10205612

      BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. Read More »

    • TSB #B520121

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10200234

      Front seat will not calibrate/initialize, and the stored faults cannot be deleted Read More »

    • TSB #B610421

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10200237

      The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »

    • TSB #B630418

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10200241

      One or more of the LED daytime running lights are dim or discolored. Read More »

    • TSB #B360121

      Date Announced:
      APR 01, 2021
      NHTSA ID:
      #10194298

      Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »

    • TSB #B650121

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10188953

      SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers. Read More »

    • TSB #B160420

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186216

      ?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. Read More »

    • TSB #B612620

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186223

      ?BMW DIGITAL KEY CARD IS NOT DETECTED WHEN PLACED ON THE NFC TRAY: The customer may have the following complaints: The Digital Key Card cannot be activated on the NFC (near field communication) charging tray (the activation pop-up does ... Read More »

    • TSB #B620320

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186224

      MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated. Read More »

    • TSB #B652020

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186230

      ?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite. Read More »

    • TSB #B661820

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186232

      ?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations. Read More »

    • TSB #B662419

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186233

      REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »

    • TSB #B652020

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186892

      ?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite. Read More »

    • TSB #B652120

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186893

      ?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »

    • TSB #B612315

      Date Announced:
      NOV 01, 2020
      NHTSA ID:
      #10184584

      Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »

    • TSB #B650919

      Date Announced:
      NOV 01, 2020
      NHTSA ID:
      #10184588

      HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »

    • TSB #B662919

      Date Announced:
      NOV 01, 2020
      NHTSA ID:
      #10184595

      TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »

    • TSB #B610419

      Date Announced:
      JUL 01, 2020
      NHTSA ID:
      #10179003

      VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. Read More »

    • TSB #B611220

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176379

      TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment. Read More »

    • TSB #B650820

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174031

      DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »

    • TSB #B660817

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174316

      REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020. Sporadically when the rear view camera is activated no image appears in the display. Read More »

    • TSB #B611220

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10175283

      TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #B662419

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10225126

      Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »

    • TSB #SIB650922

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10224210

      The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output. Read More »

    • TSB #SIB610722

      Date Announced:
      MAY 01, 2022
      NHTSA ID:
      #10214984

      Check Control Message (CCM) displays "Vehicle key missing" after engine start. Read More »

    • TSB #SIB610822

      Date Announced:
      MAY 01, 2022
      NHTSA ID:
      #10214985

      When using the Key Reader to retrieve information from the customer's key, no current vehicle data is available. Read More »

    • TSB #B540521

      Date Announced:
      NOV 01, 2021
      NHTSA ID:
      #10205091

      The sunroof will not operate in either direction. Read More »

    • TSB #B090221

      Date Announced:
      OCT 01, 2021
      NHTSA ID:
      #10204532

      With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionalities or modifications in their features with a new Software Update. Read More »

    • TSB #B090321

      Date Announced:
      OCT 01, 2021
      NHTSA ID:
      #10204533

      In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint. Read More »

    • TSB #B651721

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10201148

      The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing. Read More »

    • TSB #B662919

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10201149

      The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »

    • TSB #SIB 61 04 21

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10202469

      The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »

    • TSB #B660321

      Date Announced:
      MAY 01, 2021
      NHTSA ID:
      #10200483

      DELIVERY STOP: RADIO REMOTE CONTROL M SPORT: Vehicles were delivered with the wrong radioremote control (without motion sensor) whichdecreases the theft-proofing against rangeextenders. Read More »

    • TSB #B662419

      Date Announced:
      MAY 01, 2021
      NHTSA ID:
      #10200484

      REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column. Read More »

    • TSB #B840120

      Date Announced:
      MAY 01, 2021
      NHTSA ID:
      #10200486

      BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. Read More »

    • TSB #B840220

      Date Announced:
      MAY 01, 2021
      NHTSA ID:
      #10200488

      REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Read More »

    • TSB #B620119

      Date Announced:
      JUL 01, 2020
      NHTSA ID:
      #10179007

      INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. Read More »

    • TSB #B661919

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174317

      COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »

    EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

    • TSB #B651420

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10182623

      DWA ANTI-THEFT ALARM ACTIVATES FOR NO APPARENT REASON: The alarm system is activated due to no apparent external or internal influence. Sensitivity of internally installed tilt alarm sensor in the alarm system (DWA). Read More »

    • TSB #B651420

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10182922

      DWA ANTI-THEFT ALARM ACTIVATES FOR NO APPARENT REASON: The alarm system is activated due to no apparent external or internal influence. Sensitivity of internally installed tilt alarm sensor in the alarm system (DWA). Read More »

    • TSB #B651420

      Date Announced:
      JUL 01, 2020
      NHTSA ID:
      #10179011

      DWA ANTI-THEFT ALARM ACTIVATES FOR NO APPARENT REASON: The alarm system is activated due to no apparent external or internal influence. Sensitivity of internally installed tilt alarm sensor in the alarm system (DWA). Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #B651623

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235203

      Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed. Read More »

    • TSB #B651922

      Date Announced:
      OCT 01, 2022
      NHTSA ID:
      #10227575

      The customer complains that the radio stations change by themselves. Read More »

    • TSB #B652121

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206688

      SiriusXM satellite radio is not working and does not display a channel list. Read More »

    • TSB #B651121

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10200247

      SiriusXM satellite radio is not working and does not display a channel list. Read More »

    • TSB #B650919

      Date Announced:
      NOV 01, 2020
      NHTSA ID:
      #10184588

      HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #B841422

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235206

      Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). Read More »

    • TSB #B841422

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10230740

      Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). Read More »

    • TSB #B651312

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10204660

      The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »

    • TSB #B650919

      Date Announced:
      NOV 01, 2020
      NHTSA ID:
      #10184588

      HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »

    • TSB #B652214

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174032

      AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #B610524

      Date Announced:
      JAN 05, 2024
      NHTSA ID:
      #10249032

      The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    • TSB #B652120

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186231

      ?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

    • TSB #B650721

      Date Announced:
      MAY 01, 2021
      NHTSA ID:
      #10200482

      HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #B613322

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10230734

      Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible. Additionally, the Integrated Owner's Handbook cannot be displayed. Read More »

    • TSB #B011220

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186206

      BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and ... Read More »

    • TSB #B090218

      Date Announced:
      AUG 01, 2020
      NHTSA ID:
      #10179748

      NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #B520121

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10200234

      Front seat will not calibrate/initialize, and the stored faults cannot be deleted Read More »

    • TSB #B651121

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10200247

      SiriusXM satellite radio is not working and does not display a channel list. Read More »

    • TSB #B360121

      Date Announced:
      APR 01, 2021
      NHTSA ID:
      #10194298

      Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »

    • TSB #B160420

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186216

      ?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. Read More »

    • TSB #B662419

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186233

      REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »

    • TSB #B090218

      Date Announced:
      AUG 01, 2020
      NHTSA ID:
      #10179748

      NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »

    • TSB #B650820

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174031

      DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »

    • TSB #B840214

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174320

      CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »