10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,116 miles

About These NHTSA Complaints:

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problem #5

Jan 082018

X1

  • 43,000 miles
The brakes will not hold on wet streets. They also will not hold on snow covered streets. You have to pump them when you try to hold them down.sometimes when you hold them down they lock in place. A failure of the brake vacuum pump results in the reduced braking power that coul increase the risk of a crash.. the airbag deployment: In the event of a crash causing deployment of the drivers frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

- Jackson, MI, USA

problem #4

Nov 042018

X1

  • 35,000 miles
Driving on 95 northbound in miami. Car in front of me slammed on brakes. I was far away from her rear end (2 car distance) to have enough time to brake. When I slammed on my brakes the car kept moving. I slammed into the back of her car. The airbags also did not go off.

- Hollywood, FL, USA

problem #3

Jan 202014

X1 4-cyl

  • 6,000 miles
Recall no 13V-454 brakes/vacuum pump oil supply my complaint concerns the failure of BMW to complete its legal obligation to repair my vehicle (and about 76000 others apparently) under recall no 13V-454. I received a letter in December (dated November 2012) informing me that my vehicle was being recalled as part of this campaign to fix a potentially serious brake problem. The letter indicated that we would be told when to bring the car in for repairs. To date, I have received no additional information from BMW na. I have called both my local dealer and BMW na, but so far have received no answer to my questions. I'm filing this complaint on behalf of all affected owners who have not had their vehicles repaired/checked and who have apparently not received any additional information from BMW. BMW has a responsibility to complete the repairs in a timely manner and if need be replace the defective N20/N60 camshaft without further delay, if they cannot provide dealers with a less expensive repair solution. Brake defects should be repaired in a timely manner (I note that BMW replaced camshafts in many vehicles slated for sale last summer). BMW knew about this problem last summer, issued a recall in September 2012 and yet still has not repaired the vehicles in question. I'm formally asking BMW to open an investigation of the matter and do what it is necessary to make sure that the vehicles under recall are repaired before there is a serious accident. BMW has identified the problem. Please reopen this case and address this complaint without further delay.

- Alexandria, VA, USA

problem #2

Dec 022013

X1 4-cyl

  • 3,900 miles
I was going 50 mph on the sawmill parkway. There was a red light ahead and I touched the brakes to stop. The car did nothing so I pushed harder on the pedal. It took a lot of strength to bring the car to a stop. I continued 20 minutes to my garage in manhattan with no incident. I arrived home to find a recall letter from BMW informing me of a possible problem with the power brakes: "recall campaign no. 13V-454: Vacuum pump oil supply". when I called the dealer they had no idea of this recall. When I go on BMW's website and input my VIN, it says there are no recalls. The letter from BMW states, "if you notice a decrease of power brake assist, do not continue to drive your vehicle". the letter also states that there are no parts yet in this country to repair the problem. When I phone the number to contact BMW regarding this matter, there is a recording that talks about a "brake light" problem with the X5 and nothing about the brakes of the X1. My dealer towed the car and gave me another X1 as a loaner. When I inquired if the loaner was also part of the recall, they could not answer my question. The fact that BMW knows there is a problem but has not informed their dealers is ridiculous. Also ridiculous is the lack of information coming from germany regarding this recall.

- New York, NY, USA

problem #1

Oct 242013

X1 4-cyl

  • 22,682 miles
The brakes power assist failed while approaching a stop sign in a low speed residential area. Brakes required more effort but they did eventually grab, although not before momentum carried the vehicle partially into cross-traffic. An alert driver sounded his/her horn and swerved slightly to avoid me. To date this was a one-time incident, but I have been keeping unnecessary driving to a minimum. Upon learning this is a known problem with my model and that a recall is pending, I contacted the local dealer who informed me there is nothing he can do until a formal recall is issued. I'm disappointed than an issue as serious as brakes isn't sufficient for BMW to park affected models and provide loaners or rentals until a resolution is found and implemented.

- Portage, MI, USA