10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,177 miles

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« Read the previous 20 complaints

problem #12

Feb 052016

X1 4-cyl

  • miles
Takata recall. The contact owns a 2013 BMW X1 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/31/2017 updated 02/06/17.

- Los Angeles, CA, USA

problem #11

Feb 052016

X1

  • miles
Takata airbag recall

- Manasquan, NJ, USA

problem #10

Mar 012016

X1

  • miles
Takata recall - although my client was advised in March 2016 of the recall of the potentially life threatening front air bag module in her 2013 BMW, BMW has to date failed to replace the defect thereby continuing to expose my client to the potential risk.

- Milford, CT, USA

problem #9

Oct 272016

X1

  • 27,680 miles
I am losing $3000 on the value of this car as a trade in because the recall was not handled in a time-efficient manner. This is unacceptable.

- Charleston, SC, USA

problem #8

Aug 302016

X1 4-cyl

  • miles
Takata recall. The contact owns a 2013 BMW X1 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/01/16

- Coden, AL, USA

problem #7

Aug 262016

X1

  • miles
Takata recall. I am having a difficult time selling or trading in this vehicle due to the recall. Nobody will take it and I am losing money because of it. This isn't acceptable in my opinion. I have never experienced this with Toyota, Lexus, Mazda or Nissan.

- Templeton, CA, USA

problem #6

Mar 012016

X1

  • miles
Takata recall- the contact stated that the recall notice for NHTSA campaign number: 16V071000 (air bags) was received in March 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Windemere, FL, USA

problem #5

Apr 252016

X1

  • miles
Takata recall. The contact owns a 2013 BMW X1 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The VIN was not available. The manufacturer could not provide an estimated time frame for the recall repair. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.

- Buffalo, KY, USA

problem #4

Mar 142016

X1 4-cyl

  • miles
Takata recall. The contact owns a 2013 BMW X1 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/10/16....updated 11/09/16 address updated. Updated 11/17/16.

- Santa Rosa, CA, USA

problem #3

Jun 012016

X1

  • miles
2013 BMW X1. Consumer requests airbag deactivation at dealership.

- Haiku, HI, USA

problem #2

Apr 212016

X1

  • miles
Very poorly managed BMW recall with the risk of major injury or death for malfunctioning air-bag. I called the manufacturer at the customer service number provided in the recall notice. I was told that there no estimated time for having the cause of the recall solved and it could be anytime around or past December 2016. They referred to me to my dealer to discuss available alternatives to drive the recalled vehicle. The dealers have limited resources to provide a solution for their clients to this recall. The consequence is that dealers are influencing the clients toward keeping their recalled vehicles and to be exposed to the risk to suffer major injury or death. The dealer told me that the recall resolution may take more than one year and brought the example that most of the BMW employees are keeping their recalled vehicle. The solution that the dealers offer is a limited number of loaner vehicle (only 10 in the case of the largest dealers in miami) and they have already run out of them. The other option for the client is to rent a vehicle from a rent-A-car company and the client will be reimbursed of the expense under a daily budget when the recalled vehicle will be repaired. This means that the client will have to pay both lease/loan of his/her recalled vehicle and the rental of another vehicle for probably one year. The manufacturer is putting the lives of bwm drivers at risk by discharging the responsibility to solve the recall to the dealers that have no enough resources to manage such a massive recall characterized by an undefined but for sure long resolution time. The dealers have no other option to try to have the clients keep on driving their recalled vehicle by offering alternative expensive solutions.

- Miami, FL, USA

problem #1

Mar 252016

X1

  • miles
Takata recall. The contact owns a 2013 BMW X1 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Evanston, IL, USA