10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
11,258 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Oct 202021

X1 4-cyl

  • miles
I reviewed the safety recalls for my specific vehicle however, I don-€™t see anything about the brake recall. On my vehicle service history report, I don-€™t see any repairs made in relation to the recall. The recall notice specifically identifies 2013/14 BMW X1 SAV. I-€™m concerned because I have had brake problems for a year now that my service center can-€™t seem to figure out the cause of. I-€™m worried my vehicle may have been missed somehow, and the symptoms I-€™m experiencing are very dangerous, even if not recall related. I am more than happy to present the vehicle for inspection at your convenience.

- Williamstown, NJ, USA

problem #5

May 092022

X1

  • miles
Brake vacuum pump brake pedal is too low

- Queens, NY, USA

problem #4

Jun 192021

X1

  • miles
Driving down I-89 in Vermont, just South of Montpelier, we were driving at highway speeds toward a construction zone, suddenly, all of the power to the car cut out. There was no warning, no lights, no -€œbing bong-€ of the car to let us know there was an issue, it just stopped. We had less than 10 seconds to make a decision. When the car lost power, We had no power brakes or steering. We were in the section with concrete barriers on both sides and no shoulder. This is the most dangerous situation I can think of. We noticed an on ramp merge lane just ahead and managed to coast into it just in time to loose all momentum before the steep hill. The car had been in for service less than a month prior. When I had it towed to the Automaster, they told me that it could be the timing chain. We found out later that the timing chain is known to be faulty in these engines (though we were not informed of this earlier). We learned (by searching on line) there was a class action law suit and that these engines are known to have this problem around 100K miles. I was told that I have to spend $1500 to determine if it is the timing chain and if so, It will only be covered "maybe up to 50%" by the warranty. The cost of a new engine is $15,000 and I just paid off my loan on the car the day before we left for vacation. If this problem is known to BMW Of North America, why is this not a recall item? We were put in a very dangerous situation and if our kids or my clients were in the car at the time, it could have turned out very differently. We were very lucky, but this is a really dangerous situation to be in, for a car that is less than 7 years old and under 100K miles that has been maintained diligently. We feel this should be a safety recall item that BMW should be responsible for. Timing chains should not brake like that. I have never been so terrified and felt so out of control in a vehicle before. No one should have to go through that.

- Burlington, VT, USA

problem #3

Mar 212016

X1

  • 19,050 miles
I approached an intersection on a city street where I wanted to make a right turn on to another city street. Since the light was red I applied my brakes slowly and tried to coast to a gentle stop behind of a truck in front of me. As I slowed down to come to a complete stop, my break peddle lost all pressure and the peddle went all the way down to the floor. The car continued to roll and rear ended the truck infront of me. Luckily I had already slowed down considerably before the brakes on my car completly failed. After I rear ended the truck I put my car into park, then into reverse to back away from the truck. At that point my breaks seam to return to normal function. Fortunately prior to collision I was going slow enough that I lightly bumped the truck's bumper and did not push the truck into the car that was infront of him. His truck was undamaged because I hit his tow hitch, but my license plate and front bumper were slightly dented. When I first bought the car my brake peddle seemed very sensitive, but I recently noticed that my brake peddle has softened up. Afraid to continue driving the car after the incident I had my son drive me home. After doing a little research he found that there is an active recall (NHTSA #14V627000 & #13V454000) for my car (as well as his 2014 BMW 328I) that includes our make, models and years that is consistant with exactly what had occurred. But when we input our VIN numbers, our cars are not included in the recalls. We have checked the BMW site as well as the NHTSA sites with the same results. We have schedualed an appointment to have the cars breaks inspected at the BMW dealership, but was informed that the recall repairs may not be performed because our VIN does not fall under the included the vehicles.

- Canoga Park, CA, USA

problem #2

Oct 092015

X1

  • 34,000 miles
The contact owns a 2014 BMW X1. While driving approximately 5 mph, the brakes malfunctioned and the contact's vehicle crashed into the rear of a second vehicle. No injuries were reported and a police report was filed. The vehicle was taken to the dealer. The failure was unable to be duplicated, but the dealer stated that the braking system was operating normally. The failure continued to occur. The manufacturer was notified of the failures and the contact was informed that the vehicle was not included in NHTSA campaign number: 14V627000 (service brakes), even though the failures were identical. The failure mileage was 34,000.

- Pell City, AL, USA

problem #1

Oct 112014

X1 4-cyl

  • 14,500 miles
Driving from a parking slot at carl's jr., my car suddenly accelerated with a loud engine roar, to approximately 80-90 mph, jumped over a curb over an island, run through three parking slots, hit another curb and hit a palm tree-which finally stopped my car- at a distance of about 50-60 feet from my parked position. I was stepping on the brakes for the whole 5-6 seconds until my car hit the palm tree. The brake just did not work. Mistakenly stepping on the accelerator, is out of the question--with all the jarring and swaying--any idiot will step on the brake, which I did. My wife is hospitalized with a fractured spine and I suffer recurrent headaches. BMW and allstate promised to investigate but no earlier than 3 months after the accident!

- Anaheim, CA, USA