My vehicle caught on fire on 12/05/2020. There were no known recalls. Total loss.... stopped on the side of the road, southbound I-95 in brevard county, fl. BMW of North America has indicated that the damage was so severe that they cannot figure out the cause of the fire and will not accept any liability!!

- Sebastian, FL, USA

Twice the shift gears such as placing car in park or drive, it frooze up twice once in the care of the service center at carmax and 2nd time backing up from my house and the car shift wouldnt go into to drive mode, my husband had to push car into drive way. It was in motion in reverse and back up onto the city street and it wouldnt move to drive

- Houston, TX, USA

The contact owns a 2014 BMW X1. The contact stated that while driving at 10 mph, the vehicle started to experience failures with the electronic panels and gauges. The contact was unable to control the window and door buttons however, the contact was able to open the door manually. The vehicle was taken to an independent mechanic who associated the failure with NHTSA campaign number: 17V087000 (electrical system) and 20V017000 (air bags), however the VIN was not included. The contact tried multiple times to contact BMW of san francisco located at 1675 howard St, san francisco, ca 94103 (628) 235-1200 but unable to speak to a representative. The vehicle was not diagnosed nor repaired. The manufacturer was informed of failure. The failure mileage was approximately 146,000.

- San Francisco, CA, USA

Vehicle ignition turned over and before 30 seconds I noticed smoke in my passenger side mirror. I exited the vehicle and found a small electrical fire behind the passenger side front door handle. The valet lighting was not involved but I believe it was the touch sensor used to lock and unlock the vehicle. It was raining at the time of the event and I was able to smother the fire with a wet towel after shutting down the ignition etc. Melted plastic and rubber was noted.

- Kingston, NY, USA

The contact owns a 2014 BMW X1. The contact stated that all the instrument panel indicators flashed while the vehicle was being driven. An independent mechanic stated that there were codes that needed to be cleared out. The vehicle was taken to another independent mechanic who diagnosed that the alternator needed to be replaced. The vehicle failed to start and the battery was replaced. The contact stated that the vehicle had three alternators and four batteries installed in the last two months. The dealer and the manufacturer were not contacted. The contact purchased an independent extended warranty that was not through the manufacturer. The failure mileage was 95,000.

- Columbia, SC, USA

Takata recall - I am currently stuck with a car that I do not like and have had multiple electrical issues with since I originally purchased it in 2014. I have had every intention of trading this car in, but now with the recall, I am stuck with it. BMW has been totally rude and gives no information on when the airbags will be available. When I brought the car in for service, my service rep said that the good news is that if I died due to the airbag, my family would at least be rich. We have contact BMW and they tell us that the airbag we have isn't really part of the recall, but since all of them have to be replaced, our car is on the list. We are seeing articles that say that BMW has until 2020 to replace it. Does that mean I am stuck with this thing? within two weeks of purchasing the car, the sound system died in the car. The car has locked me out of it at the gas station (keys in the car), the alarm has gone off while I was driving the car. It will suddenly sound an alarm that my passenger needs to wear it's seat belt when there is no passenger and nothing is on the seat. And now I have this airbag problem. I do not trust this car, I do not feel safe and BMW has not be helpful at all.

- Hawthorne, CA, USA

Vehicle seatbelts do not cross over chest for me. There is not a seatbelt adjuster like most vehicles have so the seat belt cuts across my neck and locks up on my neck when hitting the brakes. I spoke with BMW consumer and they recommend purchasing a cushion but that still does not resolve the issue. Its like the seat belt is choking or strangling me when braking. Also my keyless entry does not work from a distance like most vehicles. I have to be on the car pressing and pressing. I had the battery replaced like BMW recommended and it still does not work. However on their new model vehicle the new keyless entries work from a distance.

- Hampton, GA, USA

2014 BMW X-1. attorney representing consumer writes in regards to power assist brake failure accident. The consumer was stopped at a red light, when the stop/start system on her vehicle automatically shut the engine off. When the light changed, the consumer removed her foot from the brake pedal. The vehicle rolled forward a short distance. However, another vehicle of the consumer stopped. The consumer relied on the power assist brakes, but the engine did not promptly restart when she applied the brake multiple times. Consequently, she was unable to stop the vehicle and ultimately rear ended another vehicle.

- Sherman Oaks, CA, USA

Start the engine closed all doors and start driving door ajar message popup on car dash board and interior light also on even all the doors are closed. Took to the dealer not able to fix it. Dealer said will order software update, been 2 weeks still get no call back from dealer.

- Arleta, CA, USA