7.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,567 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Feb 052023

X1

  • miles
The sunroof shade is a common failure point on these cars that-€™s not being addressed. A quick internet search provides hundreds of reports of the same with the 2016+ vehicles. While it may seem harmless, my 3 year old constantly had the sun beating on the top of his head, especially in the hot summer sun. I had to pay somebody to install 5% tint on the glass because the sun was enough to give his skin a light sunburn. BMW wants $2500 to fix what-€™s obviously a defect.

- Johnston, RI, USA

problem #11

Aug 012022

X1

  • miles
Sagging sunroof liner, and potentially drop off anytime and block driver-€™s view.

- Milpitas, CA, USA

problem #10

May 162022

X1

  • miles
The panoramic sunroof shade blind has become detached due to failing adhesive. The consequence of this failure renders the vehicle difficult to drive and impacts safety of occupants and non occupants. To illustrate this issue, it is easier to quote the incident. On driving the vehicle the sunroof shade became unattached from its rail (right side). A natural thing to do is attempt to open the shade and close again in the hope that it re-attaches itself. This only made the situation worse. The loose shade impedes the drivers view out the right side of the vehicle. Driving the vehicle, it is crucial that this view should be clear and unobstructed (especially when lane changing on a freeway!). A corollary to the above issue is that the sagging loose blind is a distraction to the driver of the vehicle. The drivers attention needs to be 100% dedicated to the operation of the vehicle and the safety of others. This flapping distraction reduces this significantly.

- Redwood City, CA, USA

problem #9

Aug 082021

X1

  • miles
The sunroof shade in my vehicle had been sagging on the passenger side and when I retracted it, it bunched up and is now off track and stuck in position. I currently have my vehicle at a BMW service center for them to take a look at it. In terms of safety, I am unsure that it is a safety concern but it sure is an inconvenience.

- Columbus, OH, USA

problem #8

Jan 122021

X1

  • 45,000 miles
While driving I opened my sunroof shade cover and heard a crackling noise turned around and it was all bundled up. The cover ripped off on one side. The untimely failure of the shade blind left it sagging/hanging and blocking my view as the driver while operating the vehicle.

- Princeton, NJ, USA

problem #7

May 012019

X1

  • miles
The contact owns a 2016 BMW X1. The contact received notification of NHTSA campaign number: 19V349000 (structure); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Park ave BMW (216 NJ-17, rochelle park, NJ 07662, (201) 843-7900) was contacted and verified that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ridgewood, NJ, USA

problem #6

Apr 012019

X1

  • miles
The contact owns a 2016 BMW X1. The contact received a recall notice for NHTSA campaign number: 19V349000 (structure). The contact took the vehicle to South bay BMW (18800 hawthorne blvd, torrance, ca 90504, (310) 939-7300) and was informed that the parts were unavailable. The contact took the vehicle to santa monica BMW (1127 santa monica blvd, santa monica, ca 90401, (310) 829-3535), but they could not assist. The manufacturer was notified and was informed that the parts were not available. The manufacturer offered no further assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #5

May 132019

X1

  • miles
The contact owns a 2016 BMW X1. The contact found information about NHTSA campaign number: 19V349000 (structure) online and stated that the manufacturer did not repair the vehicle in a reasonable amount of time. Pacific BMW (800 S brand blvd, glendale, ca 91204) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Babriel, CA, USA

problem #4

Sep 062019

X1

  • miles
I took my vehicle in to the dealership for service related to the engine light on 9/6/19 and I was inform that there was a recall on the vehicle that was not fixable and its related to the occupans protection. A vertical trim piece on the inside of the vehicle, between the front and rear doors, may marginally exceed a federal requirement for an unbelted compliance test. I was told by the service provider that in a severe accident, this could increase the risk of injury because in a roll over the vehicle would not withstand the pressure and the roof of the vehicle would be pushed into the cabin of the car. I travel over 100 miles daily and with my children. My commute is mainly on the highway and I am concerned for our safety. There is no remedy for this recall at this time therefore I would like a full refund or a replacement.

- San Diego, CA, USA

problem #3

Jul 012019

X1

  • miles
The contact owns a 2016 BMW X1. The contact received a recall notice for NHTSA campaign number: 19V349000 (structure). After contacting BMW of ridgefield (746 danbury rd, ridgefield, ct) and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Middle Island, NY, USA

problem #2

Jul 012019

X1

  • miles
The contact owns a 2016 BMW X1. The contact received notification of NHTSA campaign number: 19V349000 (structure). The part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crown BMW (located at 3902 w wendover ave, greensboro, nc 27407, (336) 790-9848) was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Concord, NC, USA

problem #1

Mar 052018

X1

  • 33,803 miles
I bought the car from the car shack in hialeah, fl and it did not have the middle hood latch and I had a accident because of it. It happen while I was driving home with my family at 45 mph that the hood of the car came up and it went against my front window and it damage my hood and part of my car roof. This happen around 6:35 pm. Going West on nw 74 street just East of 72 ave.

- Hialeah, FL, USA