10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
12,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Apr 062022

X1

  • 53,000 miles
The contact owns a 2016 BMW X1. The contact stated that the airbag warning light was illuminated. The vehicle was taken to the local dealer and the contact was informed that the airbag was faulty and the airbag module might be damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 53,000.

- Grand Prairie, TX, USA

problem #4

Feb 202016

X1

  • 7,000 miles
Your box was bad it would jump out a gear force me to hit a curb at one time. All wheel drive was bad. Back wheels push front wheels so front tires wear out about every 2000 miles, no notice of recall given. Air bag problem no notice of recall sent. Roof unsafe not air bags. Seat belts, no recall notice sent. On X1 is large but I gear box was bad the car would jump out of gear, at one point I hit a curb mess up the wheel, no notice was sent. Someone hit the back of my car when the car jump out of gear and left a mark. I only received on recall notice. Know it's on net BMW X1's have been recalled from 2015-2020. The one notice was drivers seat belt, my lease was extended for 6 months and did not advise me of all the other problems and I was driving an unsafe car from 2016/Sept thru 2020 with no knowledge. I returned the car and after paying 6 months of extra payments they want me to pay for damages that the recalls call caused. Why are they not sending notice of all the problems the car has. Dose someone have to die before something is done.

- Aliso Viejo, CA, USA

problem #3

Nov 162017

X1

  • miles
Regarding "takata recall", I have had many times request to airbag recall, but BMW said always please wait, no room for recall during last 2 years.

- Mountain View, CA, USA

problem #2

Oct 282017

X1

  • miles
On 10/28, my daughter was involved in a frontal offset head on collision with a Chevy Silverado. The impact occurred inside of a turning lane where the Chevy was traveling approx. 15 mph, and my daughter began accelerating out of the turn lane at 5-10mph when they collided. The Silverado's airbags deployed, the bmws did not. No front airbags or knee airbags deployed. She hit her head on the steering wheel, while wearing her seatbelt, so this also begs the question, why the seatbelt pretensioners did not hold her back from the steering wheel. BMW 's also come equipped with emergency flashers upon accident, that did not happen either. My impression is that none of the BMW safety systems went into effect during this collision. BMW assist also never called, which again is another touted BMW safety system in all their cars.

- Fayetteville, AR, USA

problem #1

Dec 012016

X1

  • 0 miles
Manufacturer has factory installed a device which automatically disables passenger side airbags when the passenger uses a seat cushion on the rather uncomfortable sport seat. We do not own a pet, nor do we use an infant car seat. We are a retied couple and the cushion is necessary in the passenger seat due to my wife's hip discomfort. BMW has refused to enable the air bags on the passenger side when anything is placed on the seat (other than a human behind!) the seat cushion between the passenger seat and the passenger deafeats the federally mandated air bag on that side.we are notifying BMW that this manufacturing design anomoly will cause us to hold them liable in the event of a front end collision where the air bag fails to operate. A simple overide is possible to cure this issue but BMW has refused to cooperate. Can you help us?

- Blue Bell, PA, USA