10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
17,694 miles

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problem #69

Jan 172018

X5

  • miles
Driveshaft feels like its failing ive read forums about airbags being a safety issue

- Modesto, CA, USA

problem #68

Oct 262020

X5

  • 11,111 miles
Upon driving the airbag light came on and said it was not recognized seat belt indicator came on also send a photo

- Atlanta, GA, USA

problem #67

Feb 012020

X5

  • 190,000 miles
The contact owns a 2011 BMW X5. The contact stated the vehicle was emitting a burning odor coming from both inside and outside of the vehicle when driving. The contact stated that after stopping then attempting to accelerate the vehicle, the vehicle would hesitate. In addition, the vehicle jerked when turning or decelerating. On a separate occasion, the air bag warning light flashed. The vehicle was taken to the dealer (roadshow BMW, address: 405 N germantown pkwy #6207, cordova, tn 38018, phone: (901) 365-2584) who informed the contact that the VIN was not included in NHTSA campaign numbers: 16V746000 (fuel system, gasoline), as well as, the recalls for the air bags and engine (NHTSA campaign numbers unknown). The vehicle had not been repaired. The manufacturer was made aware of the failure who referred the contact to NHTSA to file a complaint. The approximate failure mileage 190,000.

- Memphis, TN, USA

problem #66

Jan 272020

X5

  • 90,000 miles
One week after I purchaseed BMW X5, the airbag light switched on my dashboard while I was driving on highway and igot a massage saying"fault in passenger restraint system affecting airbag, belt tensioner or belt force limiter. Continue to wear seat belt. Please contact the nearest BMW center."as my car has been affected by the recall, a BMW dealer will fix the airbag problem free of charge. My BMW doesn't have to have an existing warranty to be covered by a recall. Today 1/27/2020 I went to the BMW dealer in Edison for the recall, after 6 hours I received the car and the airbag light still on "??? I asked the employee why the airbag still on? he answered me " we changed the parts but to turne this light off you will pay for it " I asked how much? he said around $400??? I didn't agree and left the dealer with the airbag light on. The conclusion, they don't wanna do it for free!!!!, I'm driving my car without passenger side airbag???"

- East Brunswick, NJ, USA

problem #65

Oct 272019

X5

  • 64,000 miles
The passenger seat weight occupancy sensor intermittently works. I am concerned if it is not working properly, the airbag may not deploy properly. Also, the seat belt warning light chimes even though the seat is not occupied.

- San Antonio, TX, USA

problem #64

Jul 172019

X5

  • 134,000 miles
Me and my kids were driving our 2011 BMW X5, we went to a full stop on the freeway, a semi was driving too fast behind us, the semi was on its way to crushing me and my three daughters in the car. We tried to move out of its way and crashed in the car infront of us as there was no place to go. The one second decision was the toughest decision I had to take in my life, either the semi is going to kill us all I I can crash in the car front of us to avoid death, we were relying on the airbag to save our life, the airbag didn't deploy, accident occurred on July 17th. Thankfully the airbag did not deploy or we would've been all dead from the defective BMW airbag, yesterday (July 31st) we received a letter from the dmv that we need to contact BMW to replace the defective airbag. What if the airbag deployed that day" how much is a human life worth" we purchased a BMW to protect us during an accident and we feel cheated. We would've all lost our lives. The car has been towed and sitting in our deiveway. It's inoperable and the airbag hasn't deployed. We are scared to even go inside the car to grab our things because we don't want the airbag to deploy. Someone needs to do something about this. Immediately. My daughters are scared to ride inside a car, and I'm scared to drive again. There has been 24 reported deaths from takata, we could've been number 29.

- Franklin, WI, USA

problem #63

May 012019

X5

  • 107,000 miles
Takata recall. The contact owns a 2011 BMW X5. The contact stated that the vehicle was towed to a dealer (BMW 6655 coliseum blvd, alexandria, la 71303 (318) 445-6678) to be serviced under NHTSA campaign number: 19V017000 (air bags). After the recall remedy was performed, the vehicle was towed back to the contacts residence however the check engine warning light was illuminated along with a note from the dealer indicating that the engine was at a 50% capacity and that the vehicle needed to be returned at the dealer. The contact called the same dealer when it was informed that the drive shaft needed to be replaced under an extended warranty but after calling on a later time the dealer then informed the contact that they would be responsible for the cost of repairs. The manufacturer was contacted and stated that they would investigate the issue however then declined to cover any repair costs. The failure mileage was 107,000.

- Natchez, MS, USA

problem #62

Oct 102017

X5

  • 2 miles
Takata recall. We have a terrible track record with the two local dealers, as they do not do work that they say they do. They also make it very difficult to get cars into service and back again. I do not want to deal with them again. They have zero respect for the law, the car shows the "Audi auto accelerate problem" when coming off the freeway and I parking lots. The car was delivered in a state where it could not be driven on the street legally, and they had the gall to demand that we sign a waiver which we did to do. They had to fix the legal issues the car had.

- Los Altos, CA, USA

problem #61

Sep 282016

X5

  • miles
The passenger occupancy sensor is defective and chimes continuously when unoccupied. The only way to disarm the chime is to buckle the passenger seat belt which activates the passenger airbags. Since this vehicle currently has several airbag recalls on it, the defective occupancy sensor creates a dangerous situation for myself and other owners of this same make and model.

- Arcadia, CA, USA

problem #60

Sep 132016

X5

  • miles
Takata recall I have received two notices concerning this situation over a year period, when I contacted BMW of manhattan after the first notice they said they would contact me once parts are received. It's been well over a year now and I have received yet another notice, still no replacement of new airbags.

- Bronx, NY, USA

problem #59

Oct 292017

X5

  • miles
Takata recall: I called the wayne, NJ BMW dealership multiple times to replace the affected takata inflators airbags. Wayne BMW dealership stated they were unable to replace takata inflators airbags.

- Dover, NJ, USA

problem #58

Feb 032016

X5

  • miles
Takata recall it's been a couple years since the recall was announced and every time I call the dealership they tell me there are no parts. Now takata has filed for bankruptcy. This is getting absurd. What can I do to get this fixed?

- Huntersville, NC, USA

problem #57

Oct 012016

X5

  • miles
There has been a recall on the front airbag and I've had a request to fix it for over a year now. BMW keeps telling me they don't have the parts in. It is frustrating that this is a safety concern and BMW is not providing the parts to fix this.

- Woodland Hills, CA, USA

problem #56

Dec 262016

X5

  • miles
The contact owns a 2011 BMW X5. The contact received a recall notification for NHTSA campaign numbers: 16V071000 (air bags) and 17vv138000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (global imports BMW in atlanta, Georgia) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.

- Acworth, GA, USA

problem #55

May 252016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V364000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called stevens creek BMW (located at 4343 stevens creek blvd, santa clara, ca 9505 (800) 298-1501) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- San Jose, CA, USA

problem #54

Feb 052016

X5

  • miles
Over one year there are 3 recall incomplete with my car: 1. Feb 05, 2016 NHTSA recall number16V071, driver's front air bag 2. May 13,2016 NHTSA recall number16V311 front driveshaft 3. Oct 13,2016 NHTSA recall number16V746 in-tank fuel pump

- Syosset, NY, USA

problem #53

Feb 092016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bayside BMW dealer, located on 266 East shore rd, great neck, NY 11020, where it was informed the remedy part was not available. The manufacturer was not made aware of the issue. The contact had not experience a failure. Part distribution disconnect.

- Jamaica, NY, USA

problem #52

Feb 152016

X5

  • miles
The contact owns a 2011 BMW X5. The contact received a recall notification for NHTSA campaign numbers: 16V071000 and 16V634000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (advantage BMW in houston, Texas) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pasadena, TX, USA

problem #51

Aug 182016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Habberstad BMW of bay shore, New York was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lindenhurst, NY, USA

problem #50

Feb 052016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V746000 (fuel system, gasoline); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at 540-342-3733 and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Radford, VA, USA

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