10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
17,298 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Aug 302022

X5

  • miles
Blower motor doesn-€™t work and BMW Has discontinued the part. So I have to form or heat or ac flow in my car

- Newark , NJ, USA

problem #7

Mar 022022

X5

  • miles
My BWW X5 hybrid give me a sudden error in the middle of the road. The error was Drive train malfunction and suddenly it stopped couple of seconds after the warning. Leaving me in the middle of the road. Thankfully I was on a low traffic road, so there was no accident. It was a scary situation to be at. After that, I managed to start the car after couple of tries and pull it over to a safer place. The car was useless so I had to call my BMW dealer. To add to the bad experience the dealer took long to service my car. They are unable to find the problem and it is charging me extra $1,170 for another 8 hours of labor without any guarantees. My BMW is on excellent condition with 40k miles only. The car never alert me of any signs or warnings. This is a major failure that should not happen to any car owner in these days.

- Guaynabo , PR, USA

problem #6

Aug 312021

X5

  • miles
Warning on screen came on suddenly while driving indicating charger system failure. While driving to the dealer for diagnosis and repair, power steering failed, then power brakes failed, then engine stopped running. Could not put vehicle in park and vehicle rolled back when foot brake was released. Car was diagnosed as alternator failure.

- Chevy Chase, MD, USA

problem #5

Jun 082021

X5

  • miles
Front passage door becomes unlocked/ not secure while driving My doors are set to auto-lock when I drive off. Today-€™s incident occurred when I hit a normal bump in the road. I heard a pop, which was the front passenger door unlocking. This jarred the door from the locked position to rattling in the door frame. The car-€™s auto lock issue is activated therefore, it-€™s trying to lock the door. Then car system reports a need to stop the car to prevent rolling as the doors are not secure. It Goes without saying how dangerous this is. Searchers this issue In the Internet. Seems some X5 owners reporting a issue with the door cables? Saw no recall. My car is out of warranty but this is a serious safety issue BMW should address Help! Note, this bumpis located in the parking lot entrance to my office-€™s garage.

- Mclean, VA, USA

problem #4

Mar 192019

X5

  • 111,000 miles
The contact owns a 2017 BMW X5. The contact stated that the vehicle accelerated spontaneously in the presence of electric radio waves. BMW of peabody (221 andover St, peabody, MA 01960, 1-(877) 530-0807) indicated that the failure was a safety liability and turned over the technical guidance to a BMW engineer. A loaner vehicle was provided by the BMW manufacturer. The failure was unable to be duplicated and diagnosed. The vehicle was not repaired and was to be traded for another vehicle. The manufacturer was notified of the failure several times and provided no remedy. The VIN was not available. The approximate failure mileage was 111,000.

- Boston, MA, USA

problem #3

Mar 282019

X5

  • 27,000 miles
Vehicle has been in for service 5 times with electrical issues in the past year. First, the airbag and safety restraint system failure occurred on 3 different occasions and I was told it was due to an electrical issue. Now, for the second time a drivetrain malfunction has occurred that I have been told is also due to an electrical software issue. The vehicle shut offs while in operation (in motion going 70 mph), puts itself into neutral and the engine shuts down no matter the speed. I feel unsafe driving the vehicle because it shutoff on me while driving on the interstate putting me at risk of causing harm to myself and others.

- Huntersville, NC, USA

problem #2

Jun 172017

X5

  • 0 miles
Wife was rear ended causing loss of power and control to vehicle pushing her over train tracks in the vehicle with no control.

- Lodi, CA, USA

problem #1

Nov 012017

X5

  • 385 miles
While driving on highway traveling at 55 mph the vehicle lost power steering and brakes without warning. The dashboard it up simultaneously with the brake and steering problem. Havining nowhere to pull over safely; I slowed down and continued on to a safe location. Inintially, I could not turn ignition off. The vehicle is brand new, having only 385 miles on odometer. Vehicle continued to loose all power, and by the time the tow truck arrived vehicle rear door would not open and could not get car into neutral. I was terrified while this was happening and continue to try to understand how this could happen without warning while driving. There were absolutely no warning indicators prior to incident. Vehicle is at bww dealer being checked. At this time I have no idea what caused the loss of power. However, I driven for 45 years and have never had car loose power controls while driving. What if it had happed at night" during a winter storm" again, I was terrified.

- Falmouth, ME, USA