When I was driving home from work today my car experienced a power steering issue where the steering wheel would "freeze" or "stick" in one place. I had to exert a lot of force on the wheel to get the steering wheel to move but when it "broke free" it turned a lot with the help of the power steering pump because I was putting so much force on the wheel to get it to move. I had a hard time keeping the car in my lane. The power steering was doing this the entire drive home of 20 miles. The car was very unsafe to drive and this issue needs to be fixed since it is a hazard. If the power steering was just not working at all, it would be okay because then at least the steering wheel would be hard to move all of the time so I could control how much I turned the steering wheel accurately. Since the power steering works "intermittently" but only after I apply a lot of force on the wheel to get the wheel to break free, the car veers violently when the power steering actually does work. This problem is very common per the website and should be recalled. This failure is reported to the NHTSA on cars ranging from 15,000 miles up to over 100,000 miles. The problem from what I was reading, is more evident in cold or hot temperatures. It was 102F outside today in phoenix on my drive home. The passenger air bag seat sensor was flashing on and off when there was a passenger. The air bag malfunction light turned on after this. I do not know if the airbag will inflate if there is a passenger in the car or not. BMW states my car is not covered under the recall according to the VIN but the car fits the model, make, and year of the present recall. How can my car have the same problems as the recall describes, be the same make/model/year, but not be covered under the recall? thanks for your time! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Glendale, AZ, USA