10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
80,024 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Jun 042020

Enclave 6-cyl

  • 74,321 miles
Transmission-push on gas but wouldn't move, just revved up, was parked and tried to leave and vehicle wouldn't go in reverse so ended up having it towed and transmission replaced. Less than 75,000 mile on it. Power steering pump-would go to turn wheel and would take both hands to turn it because it was that tight. Motor mount for stabilitrak needed replaced. Would be driving down road and it would be wobbly and light would come on that stabilitrak/traction control needed fixed. Have vehicle about 6 months and put less than 1,000 miles on it. Only had 74,000 when I got it. Regret purchase and now feel unsafe in my own car.

- York, PA, USA

problem #11

Mar 262020

Enclave

  • 102,488 miles
While driving my car twice this week my vehicle turned off while I was driving. One of the times it cut off at the light while I was turning.

- Blackville, SC, USA

problem #10

Oct 022019

Enclave

  • 0 miles
Rear door liftgate, closes suddenly hard when trying to open at all times.

- Charlottesville, VA, USA

problem #9

Nov 282018

Enclave

  • miles
11/28/2018 I authorized leith Buick GMC truck Inc to repair cylinder #2 and #4 engine coils and spark plugs. 3/3/2019 #2 cylinder began misfiring. 3/7/2019 replaced the engine coil and found that part did not match my invoice. 4/10/2019 took off #4 and found it did not match my invoice. They charged me for either faulty parts or work they did not do.

- Burlington, NC, USA

problem #8

Apr 012018

Enclave

  • 125,000 miles
When car is in drive, sitting on a hill or incline, the vehicle drifts backwards unless you hold the brake pedal or accel up the incline. The vehicle will not hold on a hill without brake assist.

- Grottoes, VA, USA

problem #7

Feb 082018

Enclave

  • 134,480 miles
The transmission and tourch converter shutters and the RPM' accells at. Sometimes it dies. It goes to up in RPM. The car shutters and shakes. Rear hatch will close on its own while your under it.

- Shullsburg, WI, USA

problem #6

Sep 262016

Enclave

  • 120,000 miles
I received a recall notice regarding my power lift gate. I took it to seelye of South haven in South haven mi. Twice. The first time they said it was working properly. Then on 9/26, they said it was not the prop rod. Which I can tell you the rod moves alot when I manually open my hatch. I can not use my key fab or button to open my hatch. I have to manually open it and shut it. I feel that if my hatch as an issue that is unsafe under any type of recall it should be covered with no expense to me. Seelye's tried to charge me a diagnostic fee also when I thought this was a warranty issue. I love my Buick but this is crazy.

- Lawrence, MI, USA

problem #5

May 202016

Enclave

  • 92,694 miles
Powersteering goes out or locks up when turning at low speed in either direction.

- Washington, DC, USA

problem #4

Jun 052015

Enclave

  • 120,000 miles
Went to open the trunk and place my daughters softball equipment in the back when all of a sudden the truck came down all by itself and hit me in the head. The suspension rods (I think they are called ) just gave out.

- Oakland Township, MI, USA

problem #3

May 242015

Enclave

  • 36,000 miles
Lift gate won't stay up. Hit me on the head when free-falling. Ouch. Now I use a broom to prop open the lift gate on my $32K SUV. I should have bought a 20 year old used Chevy instead. At least it would match the broom!

- Jacksonville, FL, USA

problem #2

May 012015

Enclave

  • 65,000 miles
Pressed button on rear hatch to open. The hatch engaged and went up only to catch and then freefall back down on top of my head leaving me dazed, disoriented and in pain. I hesitate to think what would have happened if I hadnt instinctively put my hand up to catch it or if had been a child there instead of me. The hatch is totally unusable because it will not stay open long enough to put anything in or get anything out. Very dangerous!

- Elkview, WV, USA

problem #1

Feb 182015

Enclave

  • 90,300 miles
While operating, opening the liftgate and leaning into the storage (trunk)to remove items liftgate made a noise and came down hitting my daughter on her head.liftgate(hatch) will not remain open.dealer diagnosed as struts and power pad need replacement.extended service plan does not cover the struts.dealer also said power steering line leaking and transmission lines(2) leaking due to corrosion.740.00 for repairs.power steering leakage covered by extended service plan.no symptoms of leakage before diagnosis.Enclave drove fine.no steering problems

- Rochester, NY, USA