1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
87,053 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Nov 282018

Enclave

  • miles
11/28/2018 I authorized leith Buick GMC truck Inc to repair cylinder #2 and #4 engine coils and spark plugs. 3/3/2019 #2 cylinder began misfiring. 3/7/2019 replaced the engine coil and found that part did not match my invoice. 4/10/2019 took off #4 and found it did not match my invoice. They charged me for either faulty parts or work they did not do.

- Burlington, NC, USA

problem #8

Apr 012018

Enclave

  • 125,000 miles
When car is in drive, sitting on a hill or incline, the vehicle drifts backwards unless you hold the brake pedal or accel up the incline. The vehicle will not hold on a hill without brake assist.

- Grottoes, VA, USA

problem #7

Feb 082018

Enclave

  • 134,480 miles
The transmission and tourch converter shutters and the RPM' accells at. Sometimes it dies. It goes to up in RPM. The car shutters and shakes. Rear hatch will close on its own while your under it.

- Shullsburg, WI, USA

problem #6

Sep 262016

Enclave

  • 120,000 miles
I received a recall notice regarding my power lift gate. I took it to seelye of South haven in South haven mi. Twice. The first time they said it was working properly. Then on 9/26, they said it was not the prop rod. Which I can tell you the rod moves alot when I manually open my hatch. I can not use my key fab or button to open my hatch. I have to manually open it and shut it. I feel that if my hatch as an issue that is unsafe under any type of recall it should be covered with no expense to me. Seelye's tried to charge me a diagnostic fee also when I thought this was a warranty issue. I love my Buick but this is crazy.

- Lawrence, MI, USA

problem #5

May 202016

Enclave

  • 92,694 miles
Powersteering goes out or locks up when turning at low speed in either direction.

- Washington, DC, USA

problem #4

Jun 052015

Enclave

  • 120,000 miles
Went to open the trunk and place my daughters softball equipment in the back when all of a sudden the truck came down all by itself and hit me in the head. The suspension rods (I think they are called ) just gave out.

- Oakland Township, MI, USA

problem #3

May 242015

Enclave

  • 36,000 miles
Lift gate won't stay up. Hit me on the head when free-falling. Ouch. Now I use a broom to prop open the lift gate on my $32K SUV. I should have bought a 20 year old used Chevy instead. At least it would match the broom!

- Jacksonville, FL, USA

problem #2

May 012015

Enclave

  • 65,000 miles
Pressed button on rear hatch to open. The hatch engaged and went up only to catch and then freefall back down on top of my head leaving me dazed, disoriented and in pain. I hesitate to think what would have happened if I hadnt instinctively put my hand up to catch it or if had been a child there instead of me. The hatch is totally unusable because it will not stay open long enough to put anything in or get anything out. Very dangerous!

- Elkview, WV, USA

problem #1

Feb 182015

Enclave

  • 90,300 miles
While operating, opening the liftgate and leaning into the storage (trunk)to remove items liftgate made a noise and came down hitting my daughter on her head.liftgate(hatch) will not remain open.dealer diagnosed as struts and power pad need replacement.extended service plan does not cover the struts.dealer also said power steering line leaking and transmission lines(2) leaking due to corrosion.740.00 for repairs.power steering leakage covered by extended service plan.no symptoms of leakage before diagnosis.Enclave drove fine.no steering problems

- Rochester, NY, USA