10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
14 / 0
Average Mileage:
22,535 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Oct 012020

Encore

  • miles
The airbags is displaying OFF despite who is sitting on it. It's been going on for about a year since start of COVID and it isn't turning ON. Also, the backup camera is not working properly and suddenly displaying very dark and not showing up properly.

- Longwood, FL, USA

problem #6

Nov 262020

Encore

  • 34,000 miles
Had accident, where I was hit from the front driver side, after that impact I was struck in the rear, which totaled the car. Me and a passage was tossed around like rag dolls. The seat belt on the passage side did not hold in place causing her head to strike the windshield twice, no airbags deployed from side front back none which would of kept her and I from being tossed around, this needs to be brought to someones attention, and a recall we was looking we both have injuries, can someone please advise to why this vehicle was never recalled and checked"??" now me and my passage has a road of recovery due to the airbags and seat belts

- West Columbia, SC, USA

problem #5

Aug 232020

Encore

  • 60,000 miles
When I my car stops at lights stop signs and auto stop kicks on and I take my foot off brake to go my air bag lights flashes and stays on for a second and then goes out while I'm driving all the time. Then recently when I was driving and ended up stopping and auto stop kicked on my car made a grinding noise and I couldn't move I was in the middle of busy street at light I had to put my car in park and shut the car off and restart it for it to even move this happened two different times to me I am very worried because no engine light comes on or nothing and it is very dangerous also my airbag light should not come on while I'm driving this aswell is dangerous

- Corning, NY, USA

problem #4

Nov 042019

Encore

  • 29,686 miles
I was sitting at a red light on a city street when a car going over 60 mph hit the car behind me that was waiting for the same light, with such force it took out my drivers side rear end and was then pushed onto the medium and into oncoming traffic. The 2nd impact to my vehicle was the speeding car who then hit me and embedded itself into my rear end. At this time was the 3rd impact when I was pushed into the car in front of me waiting for the same light. The 4th impact is when I hit the car in lane to the right of me causing little damage to my car and theirs. Being hit on every corner and rear, my car was a total loss and yet none of the airbags deployed.

- Las Vegas, NV, USA

problem #3

May 262018

Encore

  • miles
Yakata recall. The airbags in my car did not deploy during an accident. The other driver ran a red light and hit me on the driver front of my car. It caused $11,884 worth of damage. When I saw the other driver was not stopping at the red light I applied my brakes but the collision happened and spun my car. My car was not on the recall list for airbags. I dont know why they did not deploy.

- Harahan, LA, USA

problem #2

Mar 072018

Encore

  • 24,500 miles
Tamara recall: The frontal airbags and seatbelt pretensioners failed to deploy during a crash to both the front and rear of my vehicle. All side airbags deployed during the crash. I was stopped behind a vehicle at a red light when a drunken driver slammed into my 2016 Buick Encore. My vehicle was propelled forward into the car in front of me. The shoulder harness of my seatbelt did not lock to restrain me and my frontal airbags did not deploy. My car had no open recalls on it. I did the 2016 recall correction but I don't remember getting notified of the second recall. My cars service has been exclusively at a Buick dealership and don't recall ever being told or receiving any documentation reflecting correction for the 2017 recall. Either way, my car had no open recalls at the time of the crash.

- N Ridgeville, OH, USA

problem #1

Oct 092016

Encore

  • 9,557 miles
The vehicle was driving down a city street at approximately 35 - 40 mph. There was a glancing side impact to the drivers door, and all airbag curtains deployed. Causing bruising, burns, sprain, and a concussion. The impact to the vehicle was minimal. The airbag module had been flashed already. The new modules are on back-order and may be several months/indefinite before it can be repaired.

- Galloway, OH, USA