10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,889 miles

About These NHTSA Complaints:

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problem #8

Aug 232022

Encore 4-cyl

  • miles
This car has front and back wheels differential issues. I bought this car last month and was on the highway when I heard loud clicking noises and tried to reverse and almost hit another driver. I took the car to 4 repair shops and was told to send it back to Carvana or Buick because of mechanical issues where Pep Boys decline to repair for they didn-€™t have the heavy equipment so I finally got the car towed for the fifth time to Faulkner Buick in Trevor-€™s PA where it-€™s currently at! Also I found out from Buick that they car had a major brakes and rotors problem that I didn-€™t did for as I stated I just bought this car last month and was not put 100 miles on it and I can-€™t afford to get it repaired! Carvana isn-€™t supportive of the above issues and I want my money back asap!

- Philadelphia , PA, USA

problem #7

Feb 012022

Encore

  • miles
Unable to use radio/rearview camera putting at higher risk of crashing when backing out.

- Conroe, TX, USA

problem #6

Jan 012018

Encore

  • miles
Electrical System/Technical Issues with Intellink features. Vehicle will not come out of VALET Mode. Wifi shows several addresses of info I'm never used & I'm not using. The Cruise Control feature of vehicle Has Never worked since car was purchased Brand New off the lot. Warning signal constantly appears on dashboard in red for a second but unable to read it* too brief. The dealership has all the info. Part was already replaced. Has been reset many times over & reported then it starts back for no clear stated reason. Dealership will have best date info. Please assist.

- Omaha, Ne 68154, NE, USA

problem #5

Dec 242020

Encore

  • 35,765 miles
The stablitrak light came on and vehicle has a throbbing coming from rear of vehicle, taking vehicle into have checked as when you apply brakes it is felt. The throbbing also happens when vehicle is stationary and dealer advised not to drive

- Brooksville, FL, USA

problem #4

Sep 092019

Encore

  • 35,000 miles
We hit 2 deers at 70 mph it damaged the whole front part of our car. None of the air bags deployed. The 4 way flashers came on the seatbelts locked up yet no airbags. Also this is the first and only time the 4 way flashers worked. The car has been fixed and no 4 way flashers again.

- Carl Junction, MO, USA

problem #3

Jul 162018

Encore

  • 18,000 miles
Don't excel unsafe belts need to be inspected.

- Trenton, NJ, USA

problem #2

Jan 262018

Encore

  • 5,600 miles
I was dropping my kids to school. I was in line of drop off. I stopped my car put my car in park and removed my foot from brake. Suddenly I noticed that my car was moving just like in the speed of neutal. I pushed the brakes hard because my car was about to hit the car infront of me. I checked the the shift was still in the park. So in short, car was still moving when in park. Scarry!!!!

- Canton, MI, USA

problem #1

Jul 182017

Encore

  • 750 miles
Aprx 6am Tuesday July 18, 2017, aprx 5:45 am, with no key fob in my wife's or my possession and no one within 30 feet of the care parked in the garage, the 2017 Buick Encore started on its own. The car was stationary and parked in the garage since aprx 7:00 pm Monday evening the 17th. Hearing a noise in the garage, I went there and found the card engine running. The garage door was closed, and no one could have entered the garage. We are taking the car to place of purchase, klick lewis Buick chev, palmyra, pa to determine what they will do to correct the problem. Checked recall and found nothing. Since this self starting could possibly cause other damage including carbon monoxide in a closed area (don't know if it would have shut off after a set short time on its own) thought it should be reported and a notice sent out to all Encore owners warning them of this issue. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Palmyra, PA, USA