really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
50,724 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Buick LaCrosse:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #4

Apr 022014


  • 29,000 miles
The contact owns a 2009 Buick Lacrosse. The contact stated that the head lights failed to work. The failure would recur sporadically over a one month period. The vehicle was taken to the dealer, who installed a relay. The contact could not confirm is the repair remedied the failure. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.

- Fredrick, MD, USA

problem #3

Aug 222013


  • 42,000 miles
While driving the low beams suddenly went out. It has happened several times. The high beams work but not low. Taken to dealers(two different GM dealers) twice (still under warranty) but could find nothing wrong and would not work on it if not happening at time we bring it in. Their repair department closed at 6 so it is not possible to bring it in when happens after dark. The internet is full of people complaining about this happening and how dangerous it is but GM dealerships refuse to do anything.

- Henrietta, NY, USA

problem #2

Aug 262013


  • 17,000 miles
The contact owns a 2009 Buick Lacrosse. The contact stated that the head lights would fail intermittently. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 17,000.

- Simpsonville, SC, USA

problem #1

Mar 132013

LaCrosse 6-cyl

  • 68,173 miles
I have only had this car 5 months and I bought it at 55K miles. While driving on the highway at about 11:00pm on a rainy night I was stopped by a state trooper who said my headlights shut off while driving. The good part is- the trooper actually saw my headlights were originally on but he stated that as I approached him "they just went off". he pulled me over just to make sure I was ok, but he said this is a safety issue and I could cause a collision while driving without headlights. Funny thing is, the high beam lights worked just fine, but the low beam -regular headlights would not come on at all. Then, ironically, while he was running my drivers license, my headlights popped back on. This is very scary. This incident has happened to me multiple times while driving this car at night, and most recently on a clear summer night, I was on a highway which had no street lamps and once again, the low beam headlamps completely shut off, luckily I was able to notice it since I was the only car on the highway and that was my only light, so I immediately cut my high beam lights on, but again, this is a very dangerous problem. The bright lamps worked properly, but my regular headlamps would not cut on at all. I pulled into a gas station and after about 20-30 minutes, the headlights eventually turned back on without me doing anything. As of today, I am afraid to drive this car at night unless I have the high beam lights on because I never know when they are going to cut off. The problem is I distract other drivers with my high beam headlights so it causes another safety issue. I have googled this issue and found that many other people have the same issue with their Buick Lacrosse, I am concerned about whether Buick has looked into this issue.

- Chicago, IL, USA