10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
28,971 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Feb 162019

LaCrosse

  • 72,000 miles
Was in a accident 2/16 speed limit 40 driving on city street. Car in front of me stopped in middle of the rd and started backing up tried to avoid collision and still had impact. The airbags did not deploy and the car engine seemed to accelerate instead of slow down. I had this happen one time before while breaking but then it switched back and drove normal called dealership and they said no recalls. My car was a total loss front impact no airbags deployed

- Indianapolis, IN, USA

problem #6

Nov 112018

LaCrosse

  • 59,800 miles
Rear ended in an accident & my air bags did not deploy

- Tampa, FL, USA

problem #5

Oct 282016

LaCrosse 6-cyl

  • Automatic transmission
  • 22,000 miles
The contact owns a 2014 Buick Lacrosse. While driving approximately 25 mph, another vehicle drove through a stop sign and crashed into the contact's vehicle. The air bags failed to deploy. The contact sustained back injuries that required medical attention. A police report was filed. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 22,000. Updated 01/17/2017

- Kenosha, WI, USA

problem #4

Oct 182016

LaCrosse 6-cyl

  • miles
2014 Buick Lacrosse. Consumer writes in regards to customer reimbursement request form and GM recall notice 16007. The consumer attached the air bag recall notice.

- Franklin, MA, USA

problem #3

Dec 142014

LaCrosse

  • 4,000 miles
The contact owns a 2014 Buick Lacrosse. Another vehicle crashed head on into the contact's vehicle while it was stationary. The air bags failed to deploy. The contact sustained bruises to the stomach, leg, head, and right shoulder, which required medical attention. A police report was filed. The vehicle was towed to a dealer collision lot. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.

- Bellevue, NE, USA

problem #2

Oct 302015

LaCrosse

  • 5,168 miles
The contact owns a 2014 Buick Lacrosse. While preparing to make a left turn at approximately 3 mph, the contact's vehicle was struck on the front driver side by another vehicle. The air bags failed to deploy. A police report was filed. The front passenger sustained rib injuries and required medical attention. The manufacturer was notified. The approximate failure mileage was 5,168.

- Lafyette, LA, USA

problem #1

Jul 182015

LaCrosse

  • 39,830 miles
On the way home from a celebration in our town, I hit a deer. I immediately heard a loud couple of bangs, not just from the impact and smoke was coming out from the steering column and glovebox. Onstar called immediately and said that my airbags had deployed and they asked if I needed help. The concern is that the airbags fired but did not deploy.

- Michigan, ND, USA