10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,739 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Oct 052022

LaCrosse

  • 100,126 miles
The contact owns a 2014 Buick LaCrosse. The contact stated that the driver's side front seat belt cable was fractured. The vehicle was taken to the dealer where it was diagnosed that the driver's side front seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,126.

- Inkster, MI, USA

problem #3

Jul 142020

LaCrosse

  • 45,000 miles
The contact owns a 2014 Buick Lacrosse. The contact stated that both rear driver and passenger side seat belts do not retract upon depression of the brake pedal. The contact called spitzer Chevrolet company( 7111 sunset strip ave nw, North canton, oh 44720) where she informed a service manager about the failure. She was told that a representative would call her back, she never received a call back. The manufacturer was also notified of the failure and again was informed that a representative would call back and again she did not receive a call back. The vehicle had yet to be repaired. The failure mileage was approximately 45,000.

- Barberton, OH, USA

problem #2

Aug 212017

LaCrosse

  • 18,000 miles
Passed multiinspection transmission does not not shift from touring to sport mode under power also gearshift feels elastic like a rubber band. In manual mode pulls with gear change on its own VIN number doesn't pull specific information on vehicle trim leather/csx/premium/base/hl hid or halogen 9012 current bulbs no gog lamps

- Pasadena, CA, USA

problem #1

Jul 182015

LaCrosse

  • 39,830 miles
On the way home from a celebration in our town, I hit a deer. I immediately heard a loud couple of bangs, not just from the impact and smoke was coming out from the steering column and glovebox. Onstar called immediately and said that my airbags had deployed and they asked if I needed help. The concern is that the airbags fired but did not deploy.

- Michigan, ND, USA