The contact owns a 2016 Buick Lacrosse. The contact stated while attempting to drive from a complete stop, the steering wheel locked, almost causing a collision. A message indicating power steering failure was displayed. The Police Department assisted the contact with driving the vehicle to the side of the road. The contact stated upon turning off and restarting the vehicle, the power steering responded as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the Power Steering Control Module (PSCM) needed to be updated. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure via mail. The failure mileage was approximately 23,098.

- Grapevine, TX, USA

Service: Power steering drive with care as I turned on my street. As I turned to park the steering wheel was very hard to turn. Went to check power steering fluid, no power steering pump. This vehicle has electric power steering, however fuse #23 is a 10 am fuse but it was good. There is no 80 amp fuse on the battery post. This is a hazard and should be fixed.

- San Bernardino, CA, USA

2016 Buick Lacrosse. Consumer writes in regards to loss of power steering.

- Toms River, NJ, USA

The contact owns a 2016 Buick Lacrosse. While the contact's husband was driving 45 mph, the vehicle shook and swayed to the left and right. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failure and informed the contact to call NHTSA. The failure mileage was approximately 11,000.

- Mesa, AZ, USA