10.0

really awful
Crashes / Fires:
2 / 15
Injuries / Deaths:
1 / 0
Average Mileage:
53,526 miles

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« Read the previous 20 complaints

problem #11

May 102014

Lucerne

  • 42,000 miles
The contact owns a 2008 Buick Lucerne. The contact stated while traveling 55 mph, there was a burning smell throughout the vehicle. A private mechanic replaced the starter relay switch; however when the contact started the vehicle the following day the fuse box was burned out. The vehicle was not repaired. The manufacturer was notified and stated that the fuse box needed to be replaced. The failure mileage was 42,000 and the current mileage 44,000.

- Fitzgerald, GA, USA

problem #10

Jul 012013

Lucerne

  • miles
2008 Buick Lucerne. Consumer writes in regards to door locking problems. The consumer stated the doors would lock on their own. A few weeks ago, the doors locked with the consumer still inside the vehicle, and she was unable to get out, even though she pressed the unlock button. The door lock problem was intermittent. Also, the vehicle stalled, and the vehicle had to be towed. The ignition, module was replaced.

- Wampum, PA, USA

problem #9

Nov 232013

Lucerne

  • 52,600 miles
Car would not start, and the fuel relay fuse had blown, damaging the fuse box. Fuse was replaced and on Dec 4, 2013 the car would not start again. New fuse block had to be installed. Mechanic's diagnoses said the fuel pump was not receiving good voltage at time, further inspection and testing showed under the rear seal left side fuse block is receiving good voltage but sending a low voltage signal to the fuel pump. Further investigation shows a burnt and melted high resistance connection at the fuel pump relay. Normally, I understand the fuse next to the relay should have blown. Problem seems to stem with the fuse box and there was only one available in the United States on 12/4/2013 which I got. My mechanic was told they are on national backorder and it could take up to 6 months to receive one. So there is an obvious problem with these fuse boxes.

- Erie, CO, USA

problem #8

Aug 182013

Lucerne 6-cyl

  • 77,000 miles
My car drove perfectly fine in the morning. Early afternoon I went to drive the car and although it cranked, it did not and would not start. I took it the dealer who informed me that the fuel pump pulled too much amperage, causing the relay and the fuse box to burn. He stated I was lucky the car did not catch on fire. He further advised me that I had to change all three parts at a cost of over $1600!! I did further research and discovered that this is a known and common problem with the 2008 Buick Lucerne. I am amazed that I was not advised of this potential life threatening problem and that even with the knowledge, GM did not issue a recall. I have asked GM to pay for the fixing of this problem, but thus far there has not been any decision as to what they will do. I need GM to first pay to fix the problem, and second to issue a recall before someone gets killed.

- Davie, FL, USA

problem #7

Feb 012013

Lucerne 6-cyl

  • 65,871 miles
As I was turning a corner in this vehicle the engine suddenly stopped running. As I was on a lightly traveled street inside a development I was able to stop near the curb. I attempted to restart the car but it would not start. I called for assistance and a flat bed tow truck came after 1 hour. The car was taken to a Buick dealer that I normally use. The problem was diagnosed as the failure of the ignition module and 3 ignition coils that were supposedly damaged by the failing ignition coil. I feel that this is a serious problem as the sudden loss of power caused the power steering and braking to cease. If I had been on a busy highway or interstate it could have resulted in an crash as a result of the lack of control of the vehicle. I believe I was fortunate to be on a lightly traveled road inside a development.

- The Villages, FL, USA

problem #6

Aug 012011

Lucerne

  • 10,675 miles
Three door locks ceased working at various times regardless of using a key fob or the switch on the inside of the door. Two were repaired at a GM repair facility (dealer). That GM repair facility attempted to fix the 3rd one, but was unsuccessful. It is aggravating to have to look at all 4 doors each time the car is unlocked or locked to check the position of the lock knob. Hazard: If the door would not lock when the car is left parked, it might be easily broken into, or if the door didn't unlock in an emergency, it might trap someone inside.

- Tallahassee, FL, USA

problem #5

Jun 302012

Lucerne 8-cyl

  • 86,000 miles
Purchased vehicle 4/2/12. 6/30/12 car would not start. Full power and crank but would not engage. Car towed and diagnosed as fuel pump/relay. The relay was melted. Repaired without incident. July 23,2012 car repeated. No start. Car towed again and relay is melted again. Researching it seems to be a common event occurring in 2008 V8. Mechanic has determined it to be an electrical problem stemming from fuse and amps being delivered to relay. The consumer stated the manufacturer exceeded and a reasonable amount of time addressing the failure.

- Rochester Hills, MI, USA

problem #4

Jun 012010

Lucerne

  • 10 miles
The heated windshield washer recall 10153 is not sufficient. They are not offering a repair but to disable it. I and many others who have this option are not going to get the recall done because we want this feature to work. Because of this many are at risk. What if someone does not get it done and parks their vehicle under an apartment complex garage and it ignites" even people who that do not have this car are at risk. I bought a much more expensive car then I really needed because of this feature. GM should be forced to find a new vendor to design a replacement module. It's being disabled because it is cheaper for them to give you $100 then to redesign and fix the problem. What will be next, if the ABS modules start to burn and the vendor goes out of business will they then have a recall to disable the ABS" I plead with you to not let GM get away with this. Thank you

- New York, NY, USA

problem #3

Jul 292010

(reported on)

Lucerne 8-cyl

  • Automatic transmission
  • miles
2008 Buick Lucerne. Consumer writes regarding recall and class action suit involving GM the consumer stated the heated washer fluid system (hwfs) was a marketing feature on the GM product. The proposed solution of permanently disabling and removing the heated washer fluid system is neither acceptable nor just.

- Cincinnati, OH, USA

problem #2

Mar 102009

Lucerne

  • 14,000 miles
I took delivery of a 2008 Buick Lucerne.last year. Almost immediately I had problems. I proceeded under pa. Lemon law due to electrical issues (engine light indicating a problem) represented by counsel. I was told the problem was fixed and settled for a flat amount. Since that time I have had additional engine light issues but this time it has been diagnosed (and documented) as a problem completely different than that which occurred previously. The original problem was well in excess of five times and close to 30 days down time. This new problem is now on its second occurrence and now I am in rental car. I have informed GM and the dealer that this vehicle is an accident waiting to happen. It is a potential death trap. The dealer finally admits today that this vehicle is defective. However, GM has taken a position that the first incident was settled that they refuse to acknowledge that there is a new & second problem not fixed by the first recall. I have even offered to give them their settlement money back on the first occurrence I am so disgusted. The car is a danger not only to myself but to others that I am on the road with as a travel the pa tpk. Everyday for work. GM refuses to listen to their dealer who now admits that this vehicle is defective and confirms a new and second problem. GM will not listen to their dealer nor take this seriously. One problem solved another electrical problem (supposedly involving an emission systems breakdown) to go. Can someone at the Agency please help me?

- Furlong, PA, USA

problem #1

Jan 182008

Lucerne

  • miles
I purchased a new 2008 Buick Lucerne and unable to read instrument panel gauges especially speed, gas, etc during daylight periods with bright sun and/or hazy when auto running lights are on. Driver is unable to observe the auto's speed, amount of fuel and other instruments on panel. This is caused by the instrument panel being install to far back into the console, therefore in deep shadow. Also there is no back lighting when the auto running lights are on. This iis a major safety day time concern as driver is unable to proper judge his speed as well as being able to observe other instrument panel monitors.

- Huntington, NY, USA