10.0

really awful
Crashes / Fires:
1 / 10
Injuries / Deaths:
2 / 0
Average Mileage:
70,998 miles

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« Read the previous 20 complaints

problem #42

Apr 092018

Lucerne

  • 105,000 miles
Car was fine 1 day next day would not start. Had it towed mechanic replaced fuel pump and relay. Next day I'm driving going down hill and it looses all power and won't start. Had it towed again. Mechanic replaced relay. Picked car up and drove it for about 2 hours and relay burned out in middle of intersection. Walked to parts store and bought relay. Replaced and drove home. Next day going to work and relay burns out again. It is super hot and melts plastic around the hole in fuse box where the prong goes in. Have replaced it several more times and I am now taking it back to mechanic before it catches on fire or gets me killed driving down the road. This is a major problem with the Buick Lucerne. I once trusted this vehicle. Please please please recall and fix this problem. Stranded every time I leave the house.

- Richmond, KY, USA

problem #41

Aug 212017

Lucerne

  • 90,113 miles
Fuse block and relay burned up under rear seat. Car wouldn't start several times. After car became warm, it wouldn't start anymore. It actually burned the foam around the seats.

- Howards Grove, WI, USA

problem #40

Mar 172018

Lucerne

  • 82,000 miles
I had just driven the car on a 2 hour trip with no issue. I drove that trip in the morning and that afternoon I went to start the car and the starter was going but the engine wouldn't start. I lifted the back seat to find an awful smell coming from the fuse box. I pulled the fuel pump fuse to find it singed. The vehicle will be needing a new fuse box and I'm still waiting to find the part.

- Columbus, OH, USA

problem #39

Jul 072017

Lucerne

  • 139,952 miles
I own a 2009 Buick Lucerne that I attempted to start the vehicle on random occassions. On another occasion the vehicle stalled on highway 49 in the middle of traffic. It fails to start, some relays are hot even when the car is off, fuel relay has been replace 4 times and it gets extra hot and will almost burn your hand, the fuse box is melted partly and has a burning smell. The fuel pump voltage was checked and is good. On the last try to crack now the driver door windo and door lock is not working. There is no corrison under the fuse box. Buick does not have a recall out on the fuse box or relay. The vehicle had to be towed 25 miles. This is a safety hazard. I have a disabled daughter who is transported in my car and I worry about the safety of this vehicle. Buick is aware of this issue with this particular car. The bucik forum and NHTSA websites both have complaints about this issue. The manufacture has been notified. It will take accidents, injury, or deaths for this issue to be resovled it seems. As Buick and dealers continue to sell these cars many peoples lives are I jeopardy. I have reviewed pages on complaints and again Buick is aware of these issues.

- Jackson, MS, USA

problem #38

Jul 022017

Lucerne

  • 115,000 miles
Fuel pump relay burns out and is so hot to the touch it will burn your hand. Was found when the car would not start. Has happened twice now, a week apart, and on the second occurrence the fuel pump was replaced by the mechanic to rule out a possible short causing the issue. The relay is still getting hot so much so that the seat gets hot and I fear it will catch on fire. The mechanic is going to look at the fuse block to see if there is corrosion or damaged wiring causing the issue. The relay was hot when the car was running, and just hadn't cooled by the time it was found. This speaks for how hot it was getting as it burned the mechanic when it had been sitting a few minutes. It does cool down after a while so it is not heating up while stationary.

- Freeport, PA, USA

problem #37

Jul 032017

Lucerne

  • 130,000 miles
Crank, but no start. Fuel pump relay pin melted into fuse block (under rear seat). Replaced fuel pump relay, with same result: No start melted the 4th pin in relay and plastic on fuel block creating an obvious fire hazard, that close to the fuel tank, under rear seat.

- Holly, MI, USA

problem #36

Mar 152017

Lucerne

  • 113,000 miles
The contact owns a 2009 Buick Lucerne. While driving approximately 30 mph, the vehicle stalled without warning. The vehicle was towed to patriot auto sales (12100 lorain ave, cleveland, oh 44111) where it was diagnosed that the fuel pump relay switch needed to be replaced. The vehicle was repaired, but the failure recurred a week later. The vehicle was taken back to the dealer where they repaired the switch again. The failure recurred two days later and the vehicle was taken back to the dealer again. The dealer noticed that the fuse box and the relay switch were melted. The manufacturer was notified and could not determine the cause of the failure. The approximate failure mileage was 113,000.

- Parma Heights, OH, USA

problem #35

Sep 112009

Lucerne

  • miles
Takata recal.L all of the above.right rear door lock.key fob.permanent carbon monozide posion.see the complaints on file.

- Bountiful, UT, USA

problem #34

Jan 312017

Lucerne

  • 78,000 miles
The contact owns a 2009 Buick Lucerne. While attempting to start the vehicle, it failed to operate. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump and fuse bock needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000.

- Willoughby, OH, USA

problem #33

Feb 052017

Lucerne

  • 96,020 miles
Car would turn over will not start. Mechanic said that fuse under seat over heated. Purchased with 95K 7 days ago. After researching this is aknow issue for this model. I have it towed to a dealer I see fuel pump may need to be replaced as well. Will it take a fire or a highway accident before Buick has to uwn up to this dangerous problem. I am sure you are aware of the problems with this model. Car was staitionary but what can prevent this happening to the owners drivng in motion.

- Fishersville, VA, USA

problem #32

Jan 272017

Lucerne

  • 119,000 miles
The contact owns a 2009 Buick Lucerne. While driving various speeds, the vehicle stalled without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel relay fuse melted and needed to be replaced. The vehicle was repaired on three separate occasions, but the failure recurred. The manufacturer was not notified. The failure mileage was 119,000. The VIN was not available.

- Las Vegas, NV, USA

problem #31

Jan 112017

Lucerne

  • 61,000 miles
While driving in pouring rain, engine stopped running. No power steering or brakes. I was just beginning to park my car in a parking stall between two other cars. Thank god I wasn't traveling fast and was able to avoid hitting another vehicle. I come to find out that my fuse block melted. Buick/GM technical service bulletin tsb title: 15-na-051 no start condition- seat bracket contacting rear electrical center (rec) - (Nov 5, 2015) cost me $477.39 to repair. Unbelievable that there was not a recall done on this problem

- San Gabriel, CA, USA

problem #30

Sep 232016

Lucerne

  • 62,000 miles
Fuel pump relay burned out 3 times in less than a month, and the car would not start, causing the fuse block to burn. The first time, the vehicle was parked in the garage, and wouldnt start one morning, causing me to have to call off work. The next time, vehicle was in motion, on a city street, on my way to work one morning, and the power steering and acceleration died, causing me to have no control of the vehicle.

- Chicago, IL, USA

problem #29

May 252016

Lucerne

  • 99,600 miles
The contact owns a 2009 Buick Lucerne. The contact stated that the vehicle failed to start after the ignition was turned off. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired but failed to remedy the vehicle. The contact had to replace a relay switch for the fuel pump and two weeks later the failure reoccurred. Furthermore, the contact stated that the rear seat on the driver's side would get extremely hot. The contact was concerned that the failure could cause a fire. The vehicle was then towed to a dealer where it was diagnosed that the fuse box needed to be replaced. The vehicle was not repaired. The failure mileage was 99,600.

- Westland, MI, USA

problem #28

Jun 252016

Lucerne

  • miles
Fuel pump relay being burned or melted by shortage in fuse box.

- Westland, MI, USA

problem #27

Jun 012016

Lucerne

  • 85,000 miles
The contact owns a 2009 Buick Lucerne. The contact stated that the vehicle failed to start after being filled with fuel and the instrument cluster failed to illuminate. The failure recurred multiple times. The vehicle was taken to an independent mechanic for diagnostic testing where it was diagnosed that there was a short in the fuse block. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

- Bismarck, ND, USA

problem #26

Apr 082015

Lucerne

  • 53,000 miles
The contact owns a 2009 Buick Lucerne. While attempting to start the vehicle, it failed. The failure occurred randomly. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch, starter relay, and starter failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

- Dayton, OH, USA

problem #25

Sep 072015

Lucerne

  • miles
The contact owns a 2009 Buick Lucerne. The contact stated that there was an internal failure with the fuses and that the fuse box burned. In addition, the contact stated that the vehicle stalled several times. The vehicle was towed to the contact residence due to the failure. The contact replaced the fuel pump relay, fuse box and fuses. The vehicle was not included in NHTSA campaign number: 14V355000 (electrical system). The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was not available.

- Craig, CO, USA

problem #24

Dec 292015

Lucerne

  • 70,655 miles
Power distribution/fuse block under back seat shorted and got hot enough to melt wires.visible signs of heat and smoke on the unit and plugs. Pictures attached I can fwd my letter to Buick if needed.

- Buda, TX, USA

problem #23

Dec 292015

Lucerne

  • 60,000 miles
Vehicle was stationary in driveway. Vehicle would not start. It had worked fine the day prior. The vehicle was cranking and clearly had power but would not turn over. I noticed that I could not hear the fuel pump prime when the key was turned. Like many others, I found the fuel pump relay to be charred like it had been burning. The fuse block was also melted at pin 30. This is such a fire hazard being under the back seat, dealing with the fuel pump, and overheating like it does. It seems to be a commonly reported problem and I cannot believe there has not been a recall. Currently waiting on parts to replace the melted fuse block and the relay.

- Norman, OK, USA

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