10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
89,158 miles

About These NHTSA Complaints:

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problem #7

Aug 162019

Lucerne

  • 80,406 miles
The contact owns a 2009 Buick Lucerne. When the contact stopped and turned off the vehicle after a long drive, the vehicle would not restart. The vehicle was towed to an independent mechanic who stated that the fuse box had burned out and needed to be replaced. The vehicle was repaired. The dealer and manufacturer were not contacted. The failure mileage was 80,406.

- Menomonee Falls, WI, USA

problem #6

Aug 172018

Lucerne 6-cyl

  • Automatic transmission
  • 75,000 miles
The contact owns a 2009 Buick Lucerne. The contact stated that the vehicle failed to start. The contact pulled out the rear seat to reach the fuse box and noticed that the fuse box was partially burnt and fuel pump relay also burnt on August 17, 2018. New fuel pump relay purchased and temporarily repaired by contact. In January 2019, the vehicle was taken to phillips Buick GMC (2160 us why 441, fraudulent park, fl 34731) where it was diagnosed that the fuel pump and fuse block (box) needed replacement and the rear seat needed to be modified. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000. Contact says there has been numerous reported fuel pump relay, fuse block and fuel pump reported failures on Buick lagrange. The major safety problem are the failures that occurred while the cars were being driven and the engine stopped running. Enclosed is a copy of the bill from phillips Buick/GMC.

- The Villages, FL, USA

problem #5

Jun 292018

Lucerne

  • 75,000 miles
The contact owns a 2009 Buick Lucerne. The contact stated that the vehicle failed to start. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the electrical fuse box failed and needed to be repaired. The dealer (musson-patout automotive group, 214 U.S. 90 frontage rd, new iberia, la 70560, (337)-223-6923) was contacted and repaired the vehicle, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 75,000.

- Franklin, LA, USA

problem #4

Apr 282018

Lucerne

  • 129,000 miles
The contact owns a 2009 Buick Lucerne. While the vehicle was parked, the contact attempted to start the vehicle, but it would shut off after a few seconds. The contact made approximately three attempts to start the vehicle, but was unsuccessful. The vehicle was towed to the dealer (todd wenzel Buick GMC in westland, Michigan, 734-721-1144) where it was diagnosed that the fuse box had a short, which was sending the wrong signal to the fuel relay delivery pump. The vehicle was repaired. The manufacturer was not notified of the failure. The contact also stated that the same failure occurred around June of 2016. The approximate failure mileage was 129,000.

- Westland, MI, USA

problem #3

Jul 302017

Lucerne

  • 79,000 miles
The contact owns a 2009 Buick Lucerne. While attempting to start the vehicle, it failed to start and various instrument cluster indicators illuminated. The vehicle was taken to rizza Cadillac Buick GMC (8425 159th St, tinley park, il 60487) where it was diagnosed that the fuse box under the back seat had suffered a short and melted. There were no visible signs of a fire. The fire department was not contacted. There were no injuries. The fuse box was replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.

- Mokena, IL, USA

problem #2

Dec 022016

Lucerne 6-cyl

  • Automatic transmission
  • 100,700 miles
The contact owns a 2009 Buick Lucerne. The contact stated that the vehicle would not start. The vehicle was towed to a dealer where it was diagnosed that the entire fuse box melted and caused the fuel pump relay to malfunction. The vehicle was not repaired. The contact stated that there was no smoke or burning odor prior to the failure. The manufacturer was not notified of the failure. The failure mileage was 100,700. Updated 01/27/17 updated 01/31/17.

- Charlotte, NC, USA

problem #1

Sep 022016

Lucerne

  • 85,000 miles
The contact owns a 2009 Buick Lucerne. The contact stated that the vehicle seized while driving at any speed and the engine warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the rear seat fuse box malfunctioned. The vehicle was repaired by the dealer. The failure mileage was 85,000.

- Tumwater, WA, USA