really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
75,400 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Apr 062016


  • miles
We took our car in for recall repair on Wednesday April 6, 2016. When the dealer returned our car it cut off continuously. As a matter if fact it cut off while we were driving on a major busy street. We returned the car to the dealer explaining that this was not a problem when we brought the car in for the recall repairs. The dealer has had our car for a months and stated that it was something else and it would cost $400. We told the dealer we did not have $400. This is the third time we have brought our car to correct the problem. Our daughter went with us to the dealer and was told that they would cut half of the cost for repair and that our car would be ready Friday, May 6, 2016. The dealer still has our car and stated the part that was ordered did not fix the problem. We have not heard anything from the dealer as of today, Monday, May 9, 2016. We are senior citizens and was told not to drive the car and not to park it in the garage because it might catch on fire. We have been without our car since we received the recall letter and waiting on the part to arrive at the dealer. We are very frustrated and disappointed with the customer service we have received during this recall process. We have been inconvenienced and there has been no type of compensation offered for the inconvenience. Not a loaner car or rental car. We have had to cancel doctor's appointments because we have no car to drive. We are really contemplating legal actions.

- Detroit, MI, USA

problem #4

May 052016


  • 150,000 miles
While stationary and in motion on highway and on city streets when the turn signal isturned on the vehicle shuts off, and when attempting to restart vehicle with turn signals off the electronics flash as if they are connected to flasher relay

- Pontiac, MI, USA

problem #3

Jan 112014


  • 157,000 miles
10-15 minutes after Buick was parked it caught fire. Jan. 2014. I know find there is a recall for oil on exhaust manifold. I contacted Buick and got the run around and do feel I am due some compensation however do not know how to go forward.

- Columbia, MO, USA

problem #2

Jan 012015


  • 70,000 miles
Can't get key out of ignition when trying to turn off engine. Why wasn't 2001 Buick Regal recalled for ignition problem. The key gets stuck and I can't turn off engine. I have to turn key back and forth or put car in drive and inpark to get key out. This happens 9 out of 10 times I drive car. Please do something about this problem.

- San Francisco, CA, USA

problem #1

Mar 162014


  • miles
When I hit breaks my headlights go out no accident yet

- Washington, DC, USA