2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,892 miles

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problem #1

Dec 162006

Regal 6-cyl

  • Automatic transmission
  • 58,892 miles
2002 Buick Regal - purchased new 11/02. Power steering gear rack assembly failed 1/27/04 (19,030 miles) - GM replaced under warranty. 3/10/04 (19,943 miles). New part failed - GM replaced under warranty. 1/6/05 (34,388 miles)reported same "symptoms" to GM dealer - GM resealed power steering pump under warranty. 10/30/06 (57,650 miles) reported same "symptoms" - power steering pump seal replaced at my expense. 12/16/06 (58,892 miles) reported same "symptoms" - GM says new steering rack again needed - this is fourth rack for this same car, including original one!!!!! I also think the work 1/6/05 and 10/30/06 regarding power steering pump may have just masked the underlying rack problem. Obviously, GM has a part failure on this power steering rack. This certainly seems like it could be a safety issue, but GM does not care. I was referred to GM/Buick assistance 12/13/06. Assistance refuses to repair this defect. They have offered me a $200 "maintenance letter", but as of my conversation with assistance today, this letter is at least 4-6 weeks away from being received by me.

- Cincinnati, OH, USA

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