10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
22,025 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Feb 172023

Verano

  • miles
Power Steering, Brakes, Turn Signals, Monitor Screen. The Cars steering will lock up and pull to the right hand side and the brakes get mushy. This could be deadly to myself and other motor vehicles. It happens suddenly with out warning and if there is a vehicle in the right hand lane, you will crash into it. I am waiting to take it to the dealer but prior to the steering and electrical, I told them on 10/12/21 oil service about the brakes feeling mushy and they said that-€™s the way they-€™re supposed to be. Only other passengers have witnessed the electrical and steering problem happen. At the exact same time the steering goes out the stability trek light flashes on the panel, the media screen goes out and my turn signal (if on) has no audio. I bought the car 3/26/21 @ 44,690 miles. On 10/12/21 I mentioned the brakes and about 2 months after that this electrical/steering problem started happening. It started out as little quirks but has progressively gotten worse. There is not 1 specific thing that seems to trigger the effect, it is variable.

- Sunland, CA, USA

problem #10

Sep 302021

Verano

  • miles
While driving home from work, my car, lost power a few times. Though, the maintenance malfunction light did come on, it was while the issue was occurring. I mention this because, in the car-€™s manual, it states that the light will come on BEFORE the malfunction takes place. I finally made it home, however, the car did continue to lose power while driving. The next morning I took the car to my mechanic, who experienced the same issues, then did a diagnostic test and found these results: P0011; CAM Position; RCTISATOR BNK 1; TIMING OVER ADVANCE. Today while reading over all of the complaints, it is evident that this is a SERIOUS ISSUE! This malfunction is extremely dangerous and can prove to be fatal, due to losing driving power/car cutting off while driving. I am surprised that this potentially fatal malfunction is not considered to be a recall. PLEASE DO WHAT IS RIGHT AND SET A RECALL 🙏🏽 I also saw someone-€™s post that stated, there was a Recall and Free replacement on cars with the letters PP within the VIN#, we-€™re NOT BE SOLD or Leased in the US due to a Federation Violation and Restricted code. Somehow, I was sold one of these UNSAFE and BANNED vehicles. How do those who fall into that same category rectify this problem? Thank You for your help.

- Fredericksburg , VA, USA

problem #9

Mar 012021

Verano

  • 24,000 miles
The blind spot detectors stopped working and a warning on the dash appeared saying "service side detection system". this warning pops up every time I turn on the car and the blind spot detectors do not work when I am driving.

- Rochester, NY, USA

problem #8

Aug 112018

Verano

  • 72,246 miles
The intake cam solenoid value failed without any warning. No light came on to warn me. The car would not accelerate and almost completely stop. I was entering a very usy interstate I - 20 and the car was stalling as other cars were speeding behind me. I could not accelerate at a safe speed. I made it to an exit. The car shut off. I put gas in because I was on a half tank. I thought it was gas related. I tried to leave the gas station the car cut off again. I had the car tolled to the dealership. I was told they didn't know why that happened. This was very dangerous to me with no warning that something was wrong. I could have been injured. Please explain to me what happen. I consider this a major safety issue. The vehicle was in motion on an interstate and stationary trying to go from a gas station.

- Stone Mountain, GA, USA

problem #7

Jan 092019

Verano

  • 20,000 miles
Side sensors have become disabled.

- North Branch, MN, USA

problem #6

Jul 182017

Verano

  • miles
Passenger airbag is on when no passenger and seatbelt not buckled. When passenger is sitting with seat belt the airbag is off. Been this way since purchase. Another issue is with thermostat and degrees. Does not show outdoor temperature and also relays the change in thermostat controls in celsius not ferinheight. No option to change.

- Schaumburg, IL, USA

problem #5

Aug 152018

Verano

  • 29,000 miles
Beginning in may, I started noticing odd declines in accelerations, randomly, even when using cruise control. Then, I almost stalled out on the road & lost power steering. This is dangerous & scary. I took it to the dealership & reported a hard shift from 1st to 2nd gear and my radio shutting off randomly, too. After looking over my car, I was told they could not 'replicate the issue' of losing power, and that they needed a code or an error message & to bring it back when I had that! I guess, it's ok with GM if I'm in an accident (or die) in the meantime, & I was told that the hard shift is just how the car runs. These answers are unacceptable. If a car is dangerous, you don't send a person back out on the road because you can't 'replicate' the issue. Furthermore, a serious hard shift between 1st and 2nd gear is not how a car is made. I believe these are 'canned' statements that are used and taught in hopes that the owner will go away'which I did, but shouldn't have. Then in August my car stalled out twice & I lost power steering and could have been in a serious accident. But now, things are even worse. My radio has cut off again, the hard shift is more obvious, and now my passenger seat says there is someone there when they are not, so it beeps at me. The car is possessed. There is no was it should have this many problems at one time. It seems electrical. Dealership has had it for two weeks. I had a message this time; stabilitrak needs serviced. They again said "can't replicate it", but I was not allowing that answer this time. The car is dangerous. GM has been sued over very similar issue & some are reporting their fix isn't working & still lose power on the highway. Other 2016 GM cars have this issue. I am researching this & it obvious GM has an on-going dangerous issue & is ignoring it again. How many people have to die? NHTSA help!

- Culpeper, VA, USA

problem #4

Jul 182018

Verano

  • 38,000 miles
Service tire monitor system, tire pressure system not teading properly, service battery charging system, battery saver active, service power steering, service air bag

- Memphis, TN, USA

problem #3

Jul 142018

Verano

  • 39,000 miles
Service tire monitor system, tire pressure not reading properly, service battery charging system, battery saver active, service power steering, service air bag, radio powers off & on while driving. All light indicators

- Memphis, TN, USA

problem #2

Dec 062017

Verano

  • 5,500 miles
While car was unattended at night and parked in the driveway, a fire started, apparently under the drivers seat. The fire burned through the seat and into the driver side door, starting at the bottom and continuing up to the window opening. The drivers door would not open the next day and all the windows were completely smoked over so the interior was not visible. We entered the vehicle through the passenger door and discovered the damage. This event occurred during the night of 12/6/17. As of 1/23/18 Buick has not determined the cause of the problem and has not offered a settlement but has determined the vehicle is a complete loss. The current mileage is approximately 5,500 miles.

- Colfax, NC, USA

problem #1

Jan 022018

Verano

  • 14,530 miles
Jan 2018, the system airbag light came on while driving took it into the shop and turns out the airbag module itself has to be removed and replaced. How annoying is this on a still fairly new vehicle. Let's keep in mind I just brought it in to the shop Dec 2017 for a dead battery because apparently I auto started it to much.

- Honolulu, HI, USA