10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
13,394 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Jan 222022

Verano

  • miles
My car shut off while driving in a busy area. I was going 35 mph where the car just shut off while driving. I received a jump, but that only lasted long enough for me to get 2 lanes over for the car to cut off again. Myself and other drivers were at risk because someone could have ran into me and I had no power and unable to remove key from ignition or even turn the key. Police arrived but said that they are no longer allowed to touch our vehicles. For almost a year my car has been cutting off while parked, and have received news that my battery had a dead cell, which was causing it to shut off. I have taken it to a mechanic who says my alternator is the issue. No warning signs or messages appear before shutting off.

- Cincinnati , OH, USA

problem #5

Mar 012021

Verano

  • 24,000 miles
The blind spot detectors stopped working and a warning on the dash appeared saying "service side detection system". this warning pops up every time I turn on the car and the blind spot detectors do not work when I am driving.

- Rochester, NY, USA

problem #4

Apr 062020

Verano

  • 28,450 miles
That were installed on originally... on the Continental website, there are customer complaints about these tires wearing out too fast and bubbling up on sides of tires. I am experiencing both of these issues. Was told by service, that I need to pay $1100 dollars. I asked to speak to service manager, now I need to pay $500 for tires, and get the same tires... so I get to go through this again"?? what good is a warranty, and why is it not on the sticker and is not discussed during the purchase of said new vehicle! spoke to hyndai and Kia. They have bumper to bumper coverage. And no hidden surprises. Guess what kind of car will be in my driveway"

- National City, CA, USA

problem #3

Jan 162020

Verano

  • 22,415 miles
While testdriving this car, upon acceleration from a stop, a transient wobble, shudder, or shake occurs at or near the right front of the car.we could recreate it on about 8 of 16 tries with various sales persons, mechanics and buyers ddriving. Maybe it occurs near 20 mph and maybe it occurs just after the shift into second gear. The car has no open recalls or history of collision. The localized shake is acknowledged by the pensacola Kia salesperson, their dealership mechanic, and the nearby Buick dealership mechanic.

- Biloxi, MS, USA

problem #2

Jul 182017

Verano

  • miles
Passenger airbag is on when no passenger and seatbelt not buckled. When passenger is sitting with seat belt the airbag is off. Been this way since purchase. Another issue is with thermostat and degrees. Does not show outdoor temperature and also relays the change in thermostat controls in celsius not ferinheight. No option to change.

- Schaumburg, IL, USA

problem #1

Dec 062017

Verano

  • 5,500 miles
While car was unattended at night and parked in the driveway, a fire started, apparently under the drivers seat. The fire burned through the seat and into the driver side door, starting at the bottom and continuing up to the window opening. The drivers door would not open the next day and all the windows were completely smoked over so the interior was not visible. We entered the vehicle through the passenger door and discovered the damage. This event occurred during the night of 12/6/17. As of 1/23/18 Buick has not determined the cause of the problem and has not offered a settlement but has determined the vehicle is a complete loss. The current mileage is approximately 5,500 miles.

- Colfax, NC, USA