The contact owns a 2013 Cadillac ATS. The contact stated while attempting to reverse, the gear shifter was stuck in park(P), while the instrument panel indicated that the vehicle was in neutral(N). There was no warning light illuminated. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that there was a recall related to the failure. The vehicle was then towed to the dealer who diagnosed that the failure was related to NHTSA Campaign Number: 14V338000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.

- Memphis, TN, USA

2011 Cadillac ATS 3.6, Rear Differential went out, Repairmen has stated that this part is not available anywhere, and that Cadillac should have recalled this in the ATS, because there is a shortage of this part. Due to the inefficiency of the Rear Differential. But, Cadillac would have been out of a lot of money. Without this part, the Cadillac is undrivable.

- Hermitage , TN, USA

There is a shudder at around 1500 to 2k rpms and appears there have been thousands of complaints about this. Also the touch screen has been replaced 7 times in my car which is another issue with the ATS LEMON.

- Charlotte, NC, USA

The contact owns a 2013 Cadillac ATS. The contact stated that while the vehicle was parked in a parking lot, the vehicle was shifted to reverse and then shifted to drive however, the vehicle moved backward. The brakes would not engage when depressed to stop the vehicle from moving backward. The contact applied parking brakes to stop the vehicle. The contact had assistance from an independent mechanic who helped to move the vehicle into a parking space. The vehicle was not diagnosed nor repaired and remained at the parking lot. The dealer and manufacturer were not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V338000 (Power Train). The failure mileage was approximately 120,000.

- Dickinson, TX, USA

The contact owns a 2013 Cadillac Ats. The contact stated that the vehicle was unable to be shifted out of park. The contact stated no warning light was illuminated. The vehicle was taken to Cadillac of novi (41350 grand river ave, novi, mi 48375, (866)613-0742) and was unable to be diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V338000 (power train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

- West Bloomfield Township, MI, USA

Check engine light came on 2.5.21. Took it to the dealer and it needed a hose and sensor which was fixed. On the multipoint inspection, it was noted that there is a safety issue. The rear differential was leaking which can cause the tires to seize while driving. The car only has 63K miles on it. It is a 2013 Cadillac Ats turbo.the manufacturer's warranty expired and they will not cover the replacement.however, I did find a recall on the cts model. I also see a large amount of complaints on the Ats model, as well. The dealer quoted me $5K to replace the differential with only a 1 year warranty. I believe this is a result of poor quality and craftmanship and that there should be a recall on the Ats models, as well. The fact that they only offer a 1 year warranty is also concerning. This would reflect they know of the issue, and will only cover it for the shortest amount possible.

- Houston, TX, USA

I"M really upset my car when I got it had 92,000 miles first week I got it start to shutter then stall while at stop and shut off or driving on the freeway then just stall and loose pier and shut off very unsafe and I feel scared to drive this car I took it to so many shop and they all can?T find the issue on why it stalling and shutting off told Cadillac dealer they said it needed update guess what did update and guess what still happening I've done all required maintenance change spark plugs keep up on oil. Change and etc still stalling while driving and at complete stop it not safe car to drive it just stalls and turn off took it to Cadillac still nothing now it back in shop for the 14 time with Cadillac gilbert AZ to see if they can find the issue and the fix I think this is GM Cadillac issue with the computer that causing my car go into some type safe mode and make the car stall and shutter then turn off but when it on highway it drives fine then stalls. I"M for sure this is mechanical issue that has to do with something Cadillac did and they need be responsible with this issue everyone tells me go dealer because the check engine like codes they don't recognize only Cadillac well Cadillac makes no since I think my computer system is making the car go into some type safe mode and shut off I've seen many complaints about this and it crazy and unsafe I've reported this to highway safety board and better business bureau and other places this doesn't make since you guys need provide solution for this issue.

- Chandler, AZ, USA

Bushing for the shifter linkage attached to the transmission failed rendering the car not to be able to change gears

- Saint Cloud, FL, USA

Car won't drive past 40mph without serious shaking and vibrations. Have had the car towed multiple times and had multiple things fixed with the vehicle but still have major can't drive the car past 40mph. Last estimate dealer said it was the transmission. 4-5K to repair. Cadillac told me it was the coil rods which they replaced. Brought it back and I was told it was a pipe that was cracked going to the engine. Still have same problem. Had the tires and alignment checked. They said it was transmission. Brought to another place they thought it might be the engine. Issue are on the highway with speeds over 40mph.

- Jupiter, FL, USA

I took my car in for service on January 8, 2020 to southtowne GMC in newnan, ga. I was having problems with what appeared to be the transmission. I told the service person my car was taking a little time once I put it in drive mode. The service gentleman took a han held device and placed it under the dashboard of the vehicle and told me it was not detecting a problem. He checked the dashboard and noticed the check engine light was not on. I told him I wanted a diagnostic test done, he said since it was not detecting a problem it does no good to do a diagnostic. He never informed me about problems with transmission with this model vehicle. He told me there was nothing he could do, that he was swamped with repairs and that if I wanted him to check my transmission I would have to come back in March. I was able to drive the car away. One week later the car barely moves. Barely goes into gear. I have not driven the car since January 15, 2020. Can I get some help please.

- Atlanta, GA, USA

I pulled over 2 see what a noise was put it in park thank god I did because when I try to put it back in gear it would not go into any gears but the shifter remove it just wasn't connected if I would have been in gear I can only imagine what would have happened

- Mesquite Tx, TX, USA

2013 Ats AWD 3.6. vehicle started making a high pitch whining sound. Vehicle only has 100,203 miles (mostly highway miles) and under 5 years and rear end differential failed dealer estimated cost $3500 because warrantee ended at 5 years or 70,000. Is this related to poor welds previous reported?

- Glen Arm, MD, USA

Improper rear differential ring gear weld. There is a gap that is not properly sealed on rear differential housing that causes fluids to leak.

- Houston, TX, USA

From 3/2013 to 3/2019 a 3 year period I have replaced all tires 3 times due to irregular wear inside, now experiencing roaring noise from read wheel. Tires were continually rotated during regular services with the rear passenger tire light illuminated showing low pressure low, dealer was advised on each occurrence prior to receiving service. The transmission shift cable disengaged on 8/31/2018 the dealer charged me for repairs when this was part of a recall prior to my owning the car, and was not available to me at the time of purchase carfax did not disclose

- Pearland, TX, USA

Related to NHTSA campaign number: 14V338000. On the afternoon of June 16, 2018, my 2013 Cadillac Ats stuck in neutral. Backed out of a parking place in a parking garage and attempted to shift from reverse to drive and the shifter stuck in neutral. Shifter would move freely but not change gears out of neutral. The car could have rolled forward over the edge of the parking garage and down a hill which was not safe. I had to apply the parking brake and turn the car off to keep if from rolling forward. Called for a tow truck. Tow truck driver arrived to tow car and recognized the problem as a disconnected shift cable. He was able to reconnect the shift cable. On June 17, drove the car to dealership (classic Cadillac in anniston, al) and parked at dealership for dealer to inspect shift cable and determine the current status. Dealer determined the shifter cable connecter needed to be replaced. Dealer repaired the shifter cable but said it did not relate to recall number 14V338000. Contact GM customer service to review the issue as it appeared to relate to this recall. GM customer service also said the repair was not covered under this recall. In reading the recall notice and the issue with my car, they appear related.

- Fultondale, AL, USA

My sunroof will not close while parked my car did not start. The gauges and lights came on, but the car would not start while parked my defrost doesn't work on the front window when raining. The windshield is foggy while driving

- Novi, MI, USA

Driving on 71 in columbus oh to mansfield oh going 70 mph on highway and at ex 173 started snowing heavy, traffic came to hault at 10 mph, had.09 miles to exit, got to exit made a right off exit started up a hill in snow at 30 mph and before making it up the hill the car stopped in middle of one lane rd. And display said...no power steering... called 911 three times, waited outside in snow for hr and half for them to tow car to bill harris auto 419-289-2000 in ashland oh five mi down rd. Next day they couldnt duplicate the problem so they couldnt fix it. I told them I dont feel safe in car and that I could have died if going any faster, it stopped without any warning. He said he would give me $10 thous towards another vehicle when car is worth $20,500. In my excellent shape. I said why is it only worth that, he said becuase I said it wasnt safe to drive and that he couldnt sell a car if it wasnt safe. This isnt my fault for the power steering to go out, there are 15 complaints online at www.2013atscadillacpowersteeringproblems. why isnt there a recall? I want something done about this, I have escalated claim to GM and want GM to do a repurchase or a buy back. I shouldnt feel danger when I get in my car. [xxx] please contact me at [xxx]address is [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ashley, OH, USA

Transmission issues. Rattling under the chassis that sounds like someone grabs the drive shaft and shakes it when the clutch is pushed at slow speeds ie moving up at a stop sign, in traffic etc. Defective dual mass flywheel was found after the service department told me my claims were up to factory standards. After taking apart the transmission (at less that 10K miles) gears 1-4 were found to be defective as well. The vehicle still has shifting issues and a loud rattle. I road tested a 2015 manual Ats and it drove smooth with no rattles. I was told the 2015 would drive the same once it hit 10K miles like mine which is a ridiculous statement. Vehicle has also shut off while in traffic, and upon restarting the vehicle I no longer had an power steering. I do not feel safe in this vehicle for myself or my children. There are many reports of issues with the 2013-2014 manual Ats and records of GM buy backs. The service manager agrees there is an issue with the vehicle and recommended I call GM to initiate a buy back. But the service department insists this is factory standard and refuses to address the issues.

- Winchester, CA, USA

The contact owns a 2013 Cadillac Ats. While driving approximately 30 mph, the vehicle vibrated and hesitated to accelerate. The vehicle was taken to the dealer on multiple occasions, but the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 5,000.

- Bethpage, NY, USA

I bought a 2013 Cadillac Ats in early 2013. In first month, it needed 3 battery jumps. It also has a problem with moving from drive into park. This is under recall as is a seatbelt issue I believe. I have had 2 accidents. 1 on a very busy crawling road Wisconsin ave, DC on a busy sat afternoon in bumper to bumper traffic when I started to accelerate and the force of my movement caused the truck in front of me to crash into another vehicle. Weird, but confusing. I had a similar episode this past week leaving my home. I was stopped in the street behind my son's truck. He started to move and I plowed into him causing massive damage to the Cadillac and significant damage to his truck as well, a very late model Chevy. I was not on the phone or the brake or changing the radio or in any way distracted during these episodes. There is something wrong with the car. It has 8000 miles on it in about 18 months.

- Potomac, MD, USA