10.0
really awful- Crashes / Fires:
- 2 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 50,176 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2005 Cadillac Cts. The contact stated while driving 35 mph, the vehicle began to make an abnormal noise and the vehicle independently decelerated. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was unknown.
- Antigo, WI, USA
I went to Cadillac to get the recall fixed they said it was closed out and couldn't fix it and now I can't smog my car and I can't tell if I have gas or not and I'm scared to drive it without getting the fuel pump fixed
- Salinas, CA, USA
Airbag on no passenger airbag. Lights inside work sometimes. Car was moving.
- Huber Heights, OH, USA
The contact owns a 2005 Cadillac Cts. The contact stated that the key would not release from the ignition. The contact called genesis Cadillac (19900 E 9 mile rd, St clair shores, mi 48080, (586) 772-8200) and was informed that an unknown recall was issued, and the vehicle could be repaired without bringing the vehicle in to be serviced. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.
- Detroit, MI, USA
Not drivable
- Fontana, CA, USA
Per report tje suspension system and aorbag recall. When I purchased vehicle, information was warrant to me. I total loss my car due to suspension and axle malfuntion. It caused me to hit a curb. I could not gain control.
- Summerville, SC, USA
The contact owns a 2005 Cadillac Cts. When attempting to start the vehicle, all of the instrument panel gauges were illuminated and the vehicle would not start. The key became stuck in the ignition as well. The dealer (barksdale Cadillac: 700 adcock drive, ridgeland, ms 39157) informed the contact that the vehicle would have to brought to them. The manufacturer was not notified. The failure mileage was 67,581.
- Jackson, MS, USA
Security theft system activated and won't turn off causing the gas meter ac unit power steering to not work. Took it to the GM dealer and they could not figure out the problem
- Sacramento, CA, USA
Takata airbags. Airbag light stays on. Per trouble cods the problem is related to the passinger side seat.
- Connellsville, PA, USA
The contact owns a 2005 Cadillac Cts. The contact stated that the front driver and passenger side seat belts failed to function properly. In addition, there were internal electrical failures on the driver's side function panel. The vehicle was taken to the dealer for diagnostic testing. The manufacturer was notified of the failures and indicated that there was no recall to address the issues. The failure mileage was not available.
- Kyle, TX, USA
While driving 30-40 mph over a washboard surface, all electrical accessories went blank. The car continued on in a drivable condition, but windows fogged up. Electric returned after stopping and re-starting. Problem has not returned. Have not been able to recreate the condition. The ignition key has the insert installed. Wondering if the ignition switch is failing like other GM products of this era.
- Knoxville, TN, USA
The contact owns a 2005 Cadillac Cts. The contact stated that the key would not turn over to start the vehicle. The vehicle stalled several times without warning, including while driving over a railroad track. The contact received assistance from a passerby to push the vehicle over the railroad tracks. The vehicle was towed to the dealer where it was diagnosed that there was a wire that fractured. The wire, ignition switch release, and ECM harness were replaced. The VIN was not included in NHTSA campaign number: 14V394000 (electrical system). The manufacturer provided no solution. The approximate failure mileage was 160,000. Updated 10/18/16
- Edenton, NC, USA
I cannot unlock the ignition system to remove the key, I believe there is a recall on this model to replace the ignition switch. So what should I do?
- Abbeville, SC, USA
Takata recall-not notified of airbag recall. Recall withdrawn December 2014. March of 2015 my passenger airbag light came on. Took to my certified GM mechanic, checked it out and sent me to chuck fairbanks (dealer) because of recall. This is when I was told the recall had been withdrawn. I have been searching for help with this dangerous matter since. I need more information on who and what to do regarding getting the services needed. It is no longer a safe car for me to have a passenger with me. I did call Cadillac customer service and they said they could do nothing about it. I am not financially able to make this repair, retired, elderly and on ss. Can you please advise me where and what to do next? I have owned Cadillac since 1985 and never encountered not being notified of recalls. Please notify me of any assistance you may be able to advise me of at P. O. box 220, red oak, tx 75154. I have trouble with my E-mail and at&T has screwed up my telephones. This is important to me and I want to be sure I receive your response. I am not very computer savy and my computer is quite old. Thank you for any assistance you can give me.
- Red Oak, TX, USA
Vehicle was stationary used key to unlock doors. Once vehicle was started a message displayed on the screen to "service theft system" and guages in vehicle no longer worked. I was at a store when this happened so I preceed with my trip as I started driving car was hesitating to drive, I then pulled over and turned the car off... key was stuck in ignition and car would no longer start...
- Newport News, VA, USA
The ignition is having a break down.the key keeps geting stuck in the ignition, when the key does finally come out of the ignition, as I go to put the key back into the ignition to start the car the key gets stuck at one position in the ignition and will not respond to start the car.
- Houston, TX, USA
The contact owns a 2005 Cadillac Cts. The contact stated that the vehicle jerked backward and would not accelerate. The contact shut off the vehicle and once restarted, the failure recurred. The vehicle was towed to a repair shop where it was diagnosed that the transmission needed to be replaced. Additionally, the contact stated that the key would become stuck in the ignition switch or would be difficult to remove. The power windows also failed and would open and close independently, as well as the radio becoming inoperable. The vehicle was towed to an authorized dealer, who diagnosed that the transmission and the ignition switch needed to be replaced. The ignition switch was replaced but not the transmission. The contact later discovered that the vehicle was included in NHTSA campaign id number: 14V394000 (electrical system) the manufacturer was notified of the failures. The approximate failure mileage was 119,000.
- Portsmouth, VA, USA
The contact owns a 2005 Cadillac Cts. The contact stated that the vehicle failed to start and only started after numerous attempts. The failure was not diagnosed nor was the vehicle repaired. The contact received a notification for recall NHTSA campaign number: 14V394000 (electrical system); however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 149,497.
- Monticello, GA, USA
The contact owns a 2005 Cadillac Cts. The contact received a notification for recall NHTSA campaign number: 14V394000 (electrical system). However, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
- Grayson , GA, USA
- Griffin, GA, USA