10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
84,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jun 152020

CTS

  • 114,000 miles
The contact owned a 2005 Cadillac Cts. The contact stated that while the driver drove at an unknown speed, she applied the brakes to avoid hitting an animal as a result the vehicle swerved, rolling over several times. The contact stated that no air bags deployed as and the driver's seat belt became unlatched as the driver was ejected through the rear window. The contact stated there were no warning lights illuminated while the failure occurred. The driver sustained a coma, broken vertebra, hip contusion, bruising and memory loss as she was transported to the hospital by ambulance. The front passenger suffered hip, chest, breast, waist, arms, shoulder, head injuries as well as the rear driver's side passenger sustained chest, hip, and nose injuries all occupants were transported to the hospital by ambulance. The contact was reading the accident information from a news paper article. The New Mexico state police was present and a police report was filed. The fire department was also present. The vehicle was towed to a tow lot and deemed a total loss. The manufacturer was not contacted. The failure mileage was 114,000.

- Albuquerque, NM, USA

problem #3

Aug 012016

CTS

  • miles
The contact owns a 2005 Cadillac Cts. The contact stated that the front driver and passenger side seat belts failed to function properly. In addition, there were internal electrical failures on the driver's side function panel. The vehicle was taken to the dealer for diagnostic testing. The manufacturer was notified of the failures and indicated that there was no recall to address the issues. The failure mileage was not available.

- Kyle, TX, USA

problem #2

Jun 212010

CTS 6-cyl

  • 110,000 miles
My us navy son was driving my 2005 Cadillac Cts when he was struck in the rear by a negligent driver. The crash was so severe, he was forced into 3 more cars-totaling my car. All safety features failed - including all airbags and the seat belt. My son was spared, but he did suffer injuries. I have spent countless hours attempting resolve with GM for some answers - all to no avail. They spent several hours with my vehicle, yet passed it over to their 3rd party insurance company - who in turn took zero accountability and had the nerve to put it all back on us (preserving the car and providing more documentation). What more documentation do you need? you saw the failed seat belt, you saw my sons injuries and you witnessed all failures with the airbags. I have now retained an attorney; and I filed a formal complaint with the consumer product safety administration. I am so grateful for your recent breaking news and the ongoing investigation, involving the Cadillac Cts models. I feel strongly that this is not an isolated incident / defect - I have plenty of back up to assist with your investigation, including eye witness accounts, photography and my attempts for resolve this matter with General Motors. Please, please do not close out your investigation as being a front passenger airbag issue only. You could be saving many lives from the hardships my family have had to endure with this obvious safety issue. Updated IVOQ 02/09/11

- Pasadena, MD, USA

problem #1

Jun 212010

CTS

  • 112,000 miles
The contact owned a 2005 Cadillac Cts. The contact was sitting idle at a traffic stop when a vehicle crashed into his rear. The contact's vehicle was pushed into three additional vehicles and the seat belt did not restrain the contact. The air bags did not deploy. The contact was injured when her head struck the steering wheel. A police report was available. The vehicle was destroyed. The failure and current mileage was 112,000.

- Pasadena, MD, USA