10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,013 miles

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« Read the previous 20 complaints

problem #2

Aug 282010

CTS

  • 17,948 miles
Cadillac Cts, 2009 model year. Placed the car in "park" and tried to turn the ignition off. Key would not turn to "off" position. Engine kept running. Key could not be removed from the ignition. The service technician said that he has encountered similar occurrence with many 2009, 2010 Cts vehicles. My father disabled the engine by removing the fuel pump fuse located in the rear trunk of the vehicle. The car was towed to a Cadillac dealer for repair. This is a dangerous circumstance. If there were an engine fire, one could not "turn-off" the motor and fuel would feed an engine fire.

- Amelia Island, FL, USA

problem #1

Dec 032008

CTS

  • Automatic transmission
  • miles
Ltr fwd fm on behalf of (nc) re defective battery or electrical problem with her Cadillac per Cadillac's document id #2220774, #pic4979B. 2009 Cadillac Cts. On two separate occasions, the consumer returned from out of town trips to find she was unable to gain entry to or start the vehicle. On each occasion, the vehicle remained parked in the garage of her residence for a period of two to three weeks respectively. Each incident required roadside service to Transport the vehicle to the dealership. The root cause of the malfunction seemed to be beyond the expertise of the dealership. The dealership advised the consumer to drive the vehicle at least once a week in order to prevent the failure. The dealer installed a trickle charger to prevent the condition, while this is only a temporary fix, leaving an electrical device connected to the consumers vehicle while away was a safety concern.

- Pinehurst, NC, USA