8.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,500 miles

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problem #1

May 152014

CTS 4-cyl

  • 3,500 miles
Original window label has government 5 star rating for frontal crash and rollover. This was important to me as this will probably be my last car. Letter dated May 16, 2014 from GM changed the 5 star rating to no rating at all. I'm sure GM used the original window label in determining cost of car and dealers used it as a selling point. The cost was substantial to me and I may not have bought it at all if I had known correct safety rating. I feel I was deceived, lied to, and mislead.

- Camden, NC, USA