9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,167 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Cadillac CTS:

Unsubscribe any time. We don't sell/share your email.

problem #3

Apr 082020

CTS 6-cyl

  • miles
Rear differential at risk of failure. I contacted Cadillac customer service and they did not see the recall in their system and advised me to contact NHTSA. They said that the NHTSA did not show a recall for that vehicle. The consumer stated the vehicle had numerous safety defect repairs. The consumer requested that the vehicle be bought back.

- Austin, TX, USA

problem #2

Jul 012014

CTS 4-cyl

  • miles
I have told the dealer that I leased the car from that there is a terrible glare and reflection on the windshield from the dashboard. The interior is a new light color and they are having problems with reflections of the cutouts and vents that mirrors the whole top of dash on windshield. When sun shines there is such a distraction that your eyes are all over the place and it is very difficult to see clearly through the windshield without being distracted. If a person or child darted in front of the car when I am distracted by a reflection of all the designs and cutouts, it could be very dangerous. I am still waiting for a response from Cadillac. I have never seen any other car with a light color dashboard and am surprised this wasn't researched before manufacturing. Please advise.... thank you

- West Bloomfield, MI, USA

problem #1

May 152014

CTS 4-cyl

  • 3,500 miles
Original window label has government 5 star rating for frontal crash and rollover. This was important to me as this will probably be my last car. Letter dated May 16, 2014 from GM changed the 5 star rating to no rating at all. I'm sure GM used the original window label in determining cost of car and dealers used it as a selling point. The cost was substantial to me and I may not have bought it at all if I had known correct safety rating. I feel I was deceived, lied to, and mislead.

- Camden, NC, USA