definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,000 miles

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problem #1

Aug 302004

Catera 6-cyl

  • Automatic transmission
  • 43,000 miles
No money has changed hands yet. 2001 Cadillac caterra is under waranty. Fuel line ruptured from highway debris. Parts were difficult to get. I am a mechanical engineer by schooling and profession. The location of the fuel line is of a bad design, exposed to highway debris. It is not completely armored or shielded. My wife was driving, I was out of town on business. She was not sure what she hit, but smelled gasoline immediately, pulled over and stopped. Approx. 1/2 tank full of gas was quickly pumped to atmosphere and to the ground, due to the tubing failure. I have also contacted the Cadillac corporation, spoke with a Ms. Stacy adams, manager customer relations, she stated that the waranty will not cover this damage. I disagree. The Cadillac file number is 1-255444062. The root cause of the damage was due to faulty design placement of the gasoline supply lines, 3-lines, supply, return and vapor. The supply line ruptured. I am reporting this due to the safety implications involved. Had my wife not been aware of the gasoline smell, the vehicle would have burst into flames if it continued running. This was also evidenced by the mechanic who came to tow the vehicle to demontrond Cadillac. I am also reporting this incident to the Texas attorney general's office. The vehicle is currently at demontrond Cadillac, 888 I-45 South, conroe, tx 77304. As of this date it is still not repaired. This vehicle was purchased new on 9/8/01. My wife is the primary driver, I drive it sometimes. I reviewed the incidents / complaints you have listed on this make/model vehicle. My wife's vehicle has suffered most of the problems listed, the majority.

- Montgomery, TX, USA