10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
7,365 miles

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problem #3

Mar 182023

Escalade

  • miles
My 2016 Escalade premium engine is starting to shut off more frequent when coming to a stop. It also has more frequent issues where it will not start with remote or if inside the vehicle. No warning or failure lights came on. Dash looks normal but no RPM's if it shuts off at a stop. I-??ve replaced the battery thinking it was an older battery but still continues to happen. I'm very nervous thinking it will shut off while driving with my family. Please help!! I have not taken my vehicle to a repair shop hoping this can be fixed by the manufacture

- Meridian, ID, USA

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problem #2

Aug 202020

Escalade

  • 20,864 miles
Our 2016 Escalade with 20,000 miles had the tail pipe corrode and fall of the vehicle. The rear bumper was subject to excessive exhaust heat which subsequently melted the bumper and back-up sensors. If the issue wasn't noticed, a major thermal event could have occurred and the truck could have been a total loss. Cadillac has refused to warranty this issue. We also have a 2019 Escalade that is showing significant signs of corrosion at the same weld. I believe this is 100% a design issue. The service dealer, autonation in palm beach, fl told me that they wouldn't warranty because I asked them to install the Cadillac optional upgrade exhaust, not would they cover any of the melted components due to the inferior tail pipe design. I have photos of the 2016 exhaust upon failure and the 2019 with the start of corrosion that I can email directly.

- Jamesville, NY, USA

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problem #1

Mar 082017

Escalade

  • 1,232 miles
67 days & 1230 miles after purchasing, just after starting and merging into heavy, fast moving city traffic, the check engine light & several others come on. Then on star text and email diagnostic alert received: "service the engine and transmission in your vehicle immediately". the engine was acting sluggish, rough, jolting, no acceleration, max speed barely 30pmh, A/C stops working. On star diagnostic report (monthly email report) at 1200 miles was perfect, 40 minutes prior. Dealer service diagnosed cylinder #2 misfires, component testing on the threshold of being shorted. Replaced #2 fuel injector. Diagnostic codes avail. If needed. Vehicle is brand new! concerned about serious future engine problems with no warning and/or possibility vehicle is a lemon.

- Green Valley, AZ, USA

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